Discount Tire

Nov 16, 2024

Man, I was going to these little tire shops, and they had no respect for my rims. The tires were bad little did I know. I said no more. This is awesome! I just broke down and bought a new set of tires. The ride is cool. Thanks, Discount Tire!

Nov 15, 2024

Great customer service and great guys.

Nov 15, 2024

I was unhappy with my service and the inaccurate communication of their warranty. Also, as I was attempting to leave I was honked at by an employee and waved at by them to hurry up. This capped an upsetting and challenging experience.

Nov 12, 2024

Super freaking slow. I came to get air in my tire…. 1 freaking tired btw. The guy that was airing up the tires…When i pulled my car in for air… he gave me the finger. Like hold on… i literally watched him go start working on someone else’s car. I waiting exactly 37mins. I kept track of the time. I was the ONLY car there at the time for air. Why not get me out the way??? Then of course a line built up.. but super freaking slow. Just for air

Nov 10, 2024

Dure más de 20 minutos en el área de aire u nadien me atendió le pregunté a otros trabajadores y me ignoraron me diriji ala oficina y me dieron la respuesta de que no sabían que pasaba soy un cliente con años de antigüedad me fui a otro lugar por no ser atendido

Nov 10, 2024

Left the airport noticing a very low tire. Pulled up to DT to find them closed. An employee was heading to his car and took the time to run back to put air in our tire to make it home since everything else was closed. Thank you for going above and beyond, Cameron. It is so appreciated.

Oct 27, 2024

All employees were attentive, prompt, and courteous. Thank you so much!

Oct 27, 2024

First class service.

Oct 27, 2024

The red head is hot. Twice he has helped me. I like the manager too. 4 tires were bought and were complete within an hour. Absolutely no complaints

Oct 17, 2024

Miguel and JP as well as the rest of the team are amazing! As frustrating and inconvenient it is to have a flat tire, these guys have the best attitude and are ready to work! Love the vibe! Thanks guys for always taking care of me! Also, this location has you in and out!

Oct 17, 2024

These guys took great care of me

Sep 17, 2024

First time here, I was like whattt when they said the service was free. (I had a nail in my tire)Asked if I could tip wouldn’t be ok just not paying anything. (Tip!! They work hard to get you in and out.) From the moment I walked in, to the time I left the service was top notch! Very polite, and quick. I’m still amazed how easy and fast this service was. They even keep you posted the whole time!! Thank you guys, what a way to start the day!!

Sep 17, 2024

Haven’t been to this location in a bit but it was the closest one to my way home from work. I had my tire sensor go off and had an opportunity to schedule an appointment same day. With being closing time, I was expecting to be there for at least an hour but it took around 20 mins to take care of my issue. They discovered I had a leaking valve and was able to be replaced. Josh was helping me and was helpful and professional during the process. Thank you for your service. Will be coming back again when it’s time to buy new tires.

Sep 17, 2024

I want to take the time to compliment Mr. Javier for going over and beyond the call of duty on a hectic crazy business Saturday. (Days I try to avoid) I arrived with not the best acknowledgement before being serviced. But I have to commend Javier for being a 2nd opinion to my low tire pressure issue. Originally this morning getting t work my car notified me of a low tire psi 25. I kinda panic because I didn't want to miss work. I work at Lonestar Community College technology and drove immediately after work at 2pm. I had a younger gentleman assist but he was not asking me questions or probing like I'm accustomed to each time I visit discount tires. When the younger worker helped I felt he was not selling me on the confidence he didn't see the nail I expressed why I was coming in. Nevertheless he felt I needed a new tire and saw bubbles letting him know it was happening on the side of the tire where the bubbles does not qualify. I was for sure I seen a thick stable shape in the lines of the trends I knew it was repairable. I asked a supervisor after getting on my knees to re-look and examined what I knew I seen on the tire. I kindly asked for a Supervisor and asked if I can get a 2nd opinion. Javier immediately probbed me the right questions I was expecting to be asked and asked where my car was parked and went to examine indept for me. I appreciate him taking time he could have took a break but go back to servicing another customer for the crazy hectic busy day on a Saturday. Not only did Javier didn't exactly see what I kept explaining he told me to wait a bit more and he was going to take a deeper look. Man Javier was my batman today and found the nail that was causing the pressure to indicate low. Wow! That's the best quality service I expect from getting here. I want to give him his flowers for going over and beyond his duty with me. While it was a crazy Saturday and he could have brushed me off he handled business and made sure he found the problem. I'm grateful and wish this compliment gets back to him. Because today I had an amazing day he just topped it off with icing on the cake. Thank you Javier for really making my day with your customer service, putting yourself in my shoes for 10mins to given me a service that had to be displayed on Google. I hope corporate recognizes you for servicing this way because this is why I adore discount tires.

Sep 17, 2024

Quick, Correct, and friendly. Make an online appointment to avoid long wait times.

Sep 17, 2024

Son muy buenos trabajando y muy buen servicio los recomiendo al 100%

Sep 17, 2024

This location is full of scammers who puncture peoples tires so you can purchase a new one. A serious corprate investigation should be opend here. This location is not to be trusted...something is very seriously wrong with their deceptive service. I brought my car in because I had a nail..1 nail was in my tire because I went for an oil change and they checked my tires and found the nail and because I have an account with Discount tires I took my car in. When they brought me the tire they put 3 more nails in it to where I had to buy a new tire.

Aug 17, 2024

Had a little problem with scheduling my alignment they were very helpful at the end! Only five stars should be 10

Aug 17, 2024

Had my wife limp in there with a 3 week old tire that caught a flat. No big deal, we bought the tire replacement warranty when we bought the new set. Discount tire had no problem replacing the tire. However, the salesman brought an issue with the lug nuts being defective. He said Ford used a 2 piece lug nut that could become faulty and recommended replacing them as it could be a safety issue. Here's the problem. Ford stopped using these 2 piece lug nuts in 2015. My car is a 2018 and did not have these installed. So basically it seems the salesman tried to use a little bit of fear to get my wife to buy new the new lug nuts. Very deceptive. I will not be using the store in the future.

Aug 17, 2024

No son nada profesionales no toman enserió su trabajo fui a poner las 4 ruedas y me la dejaron mal balanceada y aparte no me le pusieron dos sensores nada recomendable

Aug 17, 2024

Wouldn't even locate a leak. Tires bought less than a year from them. Less than 8 thousand miles on them.

Jul 17, 2024

Best in Houston. Diagnosed the problem, repaired my tire, and I was on my way home, in 30 minutes. Awesome experience!

Jul 17, 2024

Don't even acknowledge mfs tryna get in an out

Jul 17, 2024

Helped us out when our tire was damaged on the freeway. Got us back on the road in just over hour. Full warranty on our tire.

Jul 17, 2024

I always take my vehicles to discount tire!

Jul 17, 2024

Good as usual!

Jul 17, 2024

Victor was very nice, patient and helpful. Thanks!