Discount Tire

Nov 19, 2024

Great service and always reliable for us

Nov 14, 2024

I got a great deal and had fast service. Definitely will be back again.

Nov 06, 2024

Free air fill up in tires. Just get in line, stay in your vehicle, and they will fill up the air for you

Nov 06, 2024

They were polite and helpful and got our trucks done fast

Nov 06, 2024

This review may seem strange as a five star review - the folks at Discount Tire did not get things right at first. Or at second. But they stuck with it and made things right in the end. And that’s worth a five star rating. I went in with my 2014 Avalon tire sensor light on. All 4 sensors needed replacing with the batteries dead after 10 years. Discount Tire replaced them and sent me on my way but the light was still on. I brought the car back and they swapped out the new sensors for a different set. Same story. Discount suggested I drive it for a few days to see if the sensors would connect. They did not. So I called the dealer who told me that “only they” could initialze new sensors. $180 later the dealer told me the wrong sensors were used and my only option was to spend another $800 for them to redo the whole job. No thanks. So I took my leave from the dealer and back to Discount Tire. Third time the charm, the right sensors were discovered, everything working. Then Discount refunded me for what the dealer had charged me - which was the majority of what Discount Tire had charged for the sensors to begin with. Apparently Toyota tire sensors can be tricky depending on where the car was manufactured. Sometimes the measure of a place is how they respond when things don’t go right the first time. Discount Tire put the customer first in my case and kept me whole. So five stars.

Oct 30, 2024

I bought full warranty on my 4 tires, I been there with flat tires and they have replace or fix tires at no additional cost and pretty quick service without prior appointment. They have plenty of locations which is great because you never now when or where you will have an emergency. I also have a free road assist through my dealership so I have a perfect combo. I’m not sure if discount tire offer that service but it will be great and they could offer road assist as well.

Oct 30, 2024

Excellent service excellent time in and out

Oct 30, 2024

I was on the way to the airport with my parents and caught a flat. I’ve used Discount many times in the past, but pulled into this location as it was the closest. The place was hopping! However, I was helped in a timely manner, had clear expectations set (which were exceeded), and was on my way again MUCH faster than anticipated. My family all noticed that everyone was hustling, appeared to be efficient, and legitimately seemed to enjoy what they were doing! A frustrating circumstance was made much more bearable by their positivity and efficiency. Special shout out to Billy (manager) and Tyler (who helped us directly). Much appreciation to them and their team!

Oct 23, 2024

Fantastic service 👏

Oct 20, 2024

Absolutely the worst customer service ever! I went in yesterday to get the tires on my trailer rebalanced, and valve stem caps to be put on the truck tires. Because they never remember to put caps on. Figured I'd leave it there for an hour cause they were super busy. Went to pick up the truck and trailer. They were still busy so they just handed me my keys and that was it. I went and looked over the work. Still no caps on the truck tires, and the trailer tires never got rebalanced. Told them they never balanced the tires and they claimed they did. Here's how I know they never rebalanced, like they claim they did: 1) there are no preexisting weight marks where the last weights were at. I know there will be marks cause I worked in a tire shop for 2 years. 2) one of the tires didn't even have any weights on it 3) if they did remove the wheels from the trailer, someone would definitely notice that there's something broken underneath. The fact that they didn't mention the issue to me shows that they do not care about their customers. When I asked them why the issue wasn't brought to my attention, one guy stated that they do not look at that type of stuff. How can you miss it as shown in the picture. All they did was replace the old weights with new ones and put them in the same spot. In the video, you can see that the weights on the front are new, but the weights on the inside are obviously old. Now they want to play me as a fool. Straight lying to my face. One guy got so upset at me that he threw valve stem caps at my truck! Another guy ended up walking away from me. These people need to be fired and get an attitude adjustment

Oct 20, 2024

Buen lugar para comprar llantas y rines,.

Oct 20, 2024

Don't waste your time with this place. I moved to the area a year ago and started coming to this Discount Tire location. The first time I came in to get a tire rotation, they cross threaded 3 of my lug nuts. They give you a repair form to go to an auto shop to get them fixed no questions asked. Fine- a day of inconvenience. I go to this same shop to get my tires rotated 6 months later, they say they can't because there's more studs cross threaded. The manager pulls me aside and first asks me who rotated the tires last. Guess who? Then tells me it's my car that's the problem and it's common on this type of car. I've owned this vehicle for 6 years and never had a single cross thread with at least a dozen tire rotations. Plus, if you know this is a common issue, why aren't you being more careful? Only since visiting this shop has this happened. It's incredibly inconvenient to drive to another shop, leave your car there for the day or overnight, and coordinate a pickup. Even better, the first shop they tried to send me to is 25 minutes away. If that's the case, they need to start reimbursing for time, gas, and mileage. This last time I went in for a rotation, there was an older gentleman who was right in front of me in line with a bag of lug nuts and broken studs and said 3 of the 4 studs on one wheel had snapped when he tried to change his tire. So no, it's not just my particular vehicle. If you hand start a lug nut and don't ram it on there with an impact wrench, it will not cross thread. This isn't rocket science. A tire place that does this type of business should be the gold standard in tire care, training, and techniques. This place has an accountability and training problem. If you like being inconvenienced then keep going here. If they haven't cross threaded your lug nuts yet, it's likely a matter of time. No customer should be subject to this kind of "work". Side Note: I've taken my car to other Discount Tire locations with 6 vehicles over the years, purchased dozens of tires from their stores, and never had an issue. Discount Tire has always treated me correctly and made up for their mistakes, but I won't be returning to this particular location again and I would advise you find another place as well. It's a shame because it's 5 minutes from my house. The inconvenience is just not worth it anymore.

Oct 20, 2024

Excellent value and service as usual. Have been a Discount Tire customer since 1988. It's the only place to buy tires.

Oct 20, 2024

Great service from everyone, fast, efficient, affordable. Thanks to the whole team, especially Billy.

Oct 20, 2024

Outstanding customer service and support. The staffs dedication to excellent service is abundantly clear! Tyler B. was very kind and helpful throughout my entire visit.

Oct 20, 2024

Thanks guys!! Fast, efficient and friendly service

Oct 20, 2024

Went in it 8:00 a.m. Car was ready by 8:30. I'm going to give a big thanks to Angel and Tyler. They were very helpful, kind, and professional. Wonderful service. They noticed an issue with another tire and replaced it under warranty. This is the only place you should buy tires. Thanks again Tyler and Angel.

Oct 20, 2024

Went on a Monday morning hoping they were slow. Unfortunately they were very busy. Didn't matter, I was helped quickly. Needed 4 tires on my Civic. Showed me lots of options, went with a house brand. Great price. In and out in less than an hour. This DTC location is awesome.

Sep 20, 2024

Super pleased with the courteous, quick, and honest service at Discount Tire.

Sep 20, 2024

This review is long overdue but I had an emergency flat and stopped by here. At first I was expecting them to have to order me new tires but luckily they had them in stock. Billy gave me amazing customer service and was extremely knowledgeable and helpful. He even was great at giving me future recommendations. Their warranties are non beatable! I highly recommend this location. I was in and out of this place within 30 mins as a walk in. Very organized and professional!

Sep 20, 2024

Waiting for 3 hours !

Sep 20, 2024

Nick and the team there went above and beyond for a recent new set of tires. Thanks so much. Will be back next time I need another set 👍

Aug 20, 2024

Been coming here for years but on today’s visit I received the worst customer service experience possible. I came yesterday to get an air pressure check and found out I had a nail in my front driver side tire. I went home and made an appointment online for this morning at 10:00am to have the tire with the nail in it removed. I show up 15 mins before my appointment and 45 mins later my car is still not in the bay. Why? I’m sitting in the lobby wondering the same thing. Remember I’m here for a nail in my front driver side tire, the rep goes out and checks the pressure in all the tires and they are all low. I was aware of that already which is why I made the appoint. Check them all please. He goes on to make an attempt to explain to me why my tire tread is low and tells me my tread is higher than what they told me it was when I just bought a new tire about 3 weeks ago. He shows me where the previous rep put in tread numbers lower than what he is telling me they are right now… so what, y'all can’t count. Got it. I’m not buying new tires today. I just want the nail fixed and I want you to check the other tires for nails and fix those if you need to. He then proceeds to tell me my tread is imbalanced because I haven’t gotten my tires rotated. Ok, except I have gotten them rotated. At the dealership when I get my oil changes. He also tells me it’s not their responsibility to rotate my tires…. Uh what?! I’m not telling you it’s your responsibility, you keep bringing this up. I came here for the nail in my tire. But if they need to be rotated, do it. He says we won’t rotate them because the two on the back have much higher tread than the ones in the front. At this point I’m questioning his sanity and mine. We finally get over all the extra stuff and he tells me it’s going to be a wait because there are about 3-4 cars in front of me. I ask him how what was the point of making an appointment?!…. They definitely serviced about 5 cars before mine. His name is Angel and I won’t be coming back here.

Aug 20, 2024

I'll just get straight to the point. I don't know if these guys work off of commission or something, but they definitely try to hard sell you on tires no matter what. I called to see if I could get a tired patched, was told it was free to do so. I came in, and here they are, trying to sell me on a new wheel because of xyz reason. Offered me financing and all the sales tactics. (I myself work sales, but I am NOT as sleazy as them, considering I wasn't in the market for a new tire.) Took it to a mom and pop shop more in the city of Houston, paid $15. Yeah, you can argue and say "You lost because you paid elsewhere." but in reality, I didn't. Why? Because one person was upfront and honest and got my business, while the other wanted to argue and sell me on something more expensive instead of providing exceptional customer service and just patching my darn tire. Is it that hard to just be honest with customers?

Aug 20, 2024

I've never really had any issues with this location until this last visit. I went for a tire rotation and balance and didn't think twice to check my car since it was raining when my car was complete. Noticed immediately that my tire pressure gauge was still on, but thought I'd give it a couple days. When I realized it wasn't going away, I went ahead and stopped to add air to my tires, and that's when I find my tires had not been inflated and also had been scratched while removing the nuts. I'm so upset since it's been a few days now, and more than likely they will deny being at fault. Pictures are included to see the damage that was caused. Won't be coming back here again for service.

Aug 20, 2024

It was close by, the tire was almost flat! Thank God for his providential care! I love that this place was here!!!

Aug 20, 2024

Muy buen servicio

Aug 20, 2024

Terrible! my husband got a flat tire and this was the nearest place. We stopped here expecting good customer service and it was the opposite. Not only they didn’t assist my husband to change the flat tire but they said they didn’t have spots available (guess what, they had three). They were only interested in making us spend almost $1000 in tires. Awful attention, disrespectful staff and the worst customer service. If I could rate zero star, I would.