Discount Tire
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Review highlights
"… a TPMS sensor, rotated and balanced 4 tires. I had a 1:30pm appointment and was out of there in less than an hour. The 82nd street staff was professional and was on …"
"Good service, good price matching policy, sales people aren't too pushy."
"This company truly understands customer service and how to create brand loyalty!"
Overview
Categories
Tire shop, Tire repair shop
Directions
6526 E 82nd St
Indianapolis, IN, 46250
Phone number
Call: (317) 577-8022Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 5:00 PM
Description
If you’re looking for a tire store or rim shop near you, Discount Tire is the name you can trust for the best service and prices on the widest selection of tires and wheels in town. Located in northeast Indianapolis, your neighborhood Discount Tire store can help you find the perfect set of new tires or rims. We can also get you back on the road in no time with services that include tire installation and rotation, balancing, flat repair and free air pressure checks. We stock the most popular tire and wheel brands in town, and can order and install any tire and rim combination that fits your car, SUV or truck. Make an appointment or stop in today! At Discount Tire of northeast Indianapolis, IN we’ll get you taken care of.
Reviews
Dec 05, 2024
I headed to work with 3 PSI in my tire. I filled it before getting to work, then again on my lunch break. I made an appointment at Discount Tire the same day and was able to get my tire fixed in an hour. Turns out there was a small screw in the tire. The staff was nice and efficient, and the waiting area was clean. I was shocked they did not charge to patch the tire. If I have any tire issues in the future I know where I will be going. Thanks guys!
Nov 29, 2024
Harry, Roman, and all the crew bent over backwards to take care of me!
Nov 22, 2024
The guy signing in customers at Castleton store 11/18 @10 refused to sign me before 2 people who entered after me because I had sat down to wait my turn. He was going to let 2 later arrivals get service before me. Not sure if it was racial or rudeness. I left - there are too many tire stores to be insulted by a tire store clerk. Will not ge back.
Nov 22, 2024
They did the agreed upon work at market rate. They did not call to tell us the work was done, and we wasted three more hours than we needed to on a Saturday.
Nov 15, 2024
Quick and professional. All questions answered clearly. Very smooth and quiet ride, with the Michelin Defender2 tires.
Nov 06, 2024
I have worked with this discount tire twice within the past few months and have had an EXCEPTIONAL experience both times. Kind, friendly service where they are honestly trying to do what’s right for you / your budget. Service was fast, efficient, and genuinely helpful. Will only go here for all my tire needs moving forward!
Sep 06, 2024
Avoid. Been going here for 20 years and the customer service is not what it used to be. They just appeared to not care or want to be there. Visited on 8/31 and an employee asked me what I wanted. I said I might need a new tire. He just looked at me without responding. Kept doing something on his computer not saying anything. Minutes passed and I just left.
Sep 06, 2024
Customer service is above!! Great response time and terrific job performance. Highly recommend.
Aug 06, 2024
Always great service
Aug 06, 2024
Called to make an appointment, the sales staff didn't listen first and did not record the full neded services on my file. It took 15 minutes to check in. For a 45 to 50 minute job, I was finally behind my wheel 2 hours later. To add more to the delay pain, got hit by a potential customer before my car was taken into the bay. No on-site cameras, a filed report for insurance. I think I will stay with my Northside locations and get an alignment elsewhere.
Aug 06, 2024
Had a screw in my tire. They took a look at it, and got it patched up and out of there in less than an hour. Honestly the best service I've had, anywhere, in a long time.
Aug 06, 2024
I had all of my toy hauler trailer tires replaced at another Discount Tire location in Arizona. One of the tires kept losing air but other locations couldn't find a leak. After speaking with Chandler with Discount Tire's customer service department, Brandon called me yesterday to put me on the schedule. Alec and the team at this location took care of the tire today and got me back on the road. I'm a happy camper again. Thank you all! I'm still a customer for life!
Aug 06, 2024
I ordered 2 brand new tires for my Mercedes for $500 and they put on used tires and claimed it was new. The tires had no spikes in them as new tires do and had marks from the curbs. Absolutely avoid this place. Pure thieves.
Jul 06, 2024
Brandon the general manager is the best. Got some wheels and tires at another unnamed shop and had issues and I was shown today why I should just come back here. Treated me professionally and like family. Car is back on the road perfectly now. Thank you guys!
Jul 06, 2024
I’m not one to complain but I waited two hours just to get my tire sealed because a screw was in it. That’s a long time . Customers that came after me left before me and they didn’t have appointments it took longer than my quoted wait time I’m watching my car and seriously no one has touched it and it’s already after the quoted wait time. I usually go to jiffy lube they are always quick. I’d come back here but I’d have to have someone with me to drive somewhere while they get the job done or bring a sleeping bag next time.
Jun 06, 2024
Falsified credit card charges after forcing people to wait four hours. Unbelievably scummy 'people'
Jun 06, 2024
Made an appointment time. Had to wait 45 minutes, and car hadn't gotten to the bay to get worked on. I left, won't go back.
Jun 06, 2024
They always provide excellent customer service.
Jun 06, 2024
They're pretty prompted getting to you. They mostly have all the tires in stock. It's not a big hassle getting tires replaced when you purchased insurance. And the people are pretty nice and helpful. I highly recommend this location.
Jun 06, 2024
Victor was great!.. Provided updates on my phone and fixed my nail in the tire for free! Plus got tire shine on the wheels; whaaaat!!👍💪😁
May 06, 2024
They replaced my tire uet whwn I left all tires were at different pressures and not correct. Had to turn around and go back.
May 06, 2024
Top notch management team. They always take care of my wife and I. (Wheels, tires, alignment).
Apr 06, 2024
Great customer service!
Apr 06, 2024
Quick and efficient
Mar 06, 2024
Got a bolt in my new car tire over the weekend when hitting a pothole. Was able to schedule a visit early Monday for an inspection and they were able to remove and patch it on the spot. No charge even though I had not bought the tires from them for this car given it is brand new. Great experience and another reason they manage to keep my business.
Feb 06, 2024
Excellent service! Thank you for helping me with four very low tires and some very cold weather. Hunter was very friendly and helpful.
Feb 06, 2024
Great service they gave me a good price on tires
Feb 06, 2024
Have issues with 2 tires that are supposed to be under warranty. Last time I bought 4 tires because my tire size is hard to find. Today they're pulling the same scam!!! I have to buy 4 new tires because they don't have my size.
Feb 06, 2024
Today I came to this discount tire because I needed a new tire because my front tire kept losing air. I knew I couldn't put off getting a new tire any longer because I was feeling resistance while driving and Both my front tires were in really bad shape. financially it's been a struggle so I could only afford to get one tire but the nice gentleman who works here really cared about my safety and gave me a really great deal on two front tires and I was able to get two. I can't recommend this place enough if you need tires please come here! Great customer service.
Jan 06, 2024
Great customer service, pretty accurate on wait times.
Jan 06, 2024
So very grateful for Braden and his team! He went above and beyond, I haven’t received customer service this well in a long time! It was very refreshing!
Dec 06, 2023
Had the absolute best experience here. The service advisor, Brandon, went absolutely above and beyond to get me back on the road safely and quickly. You have made me a customer for life. Thank you so much!
Dec 06, 2023
They tried to hard sell me on four Hyundai tires when I nicely asked the tire guy to plug my tire or put on my donut. They did not even call me to tell me they could not plug the tire. I got a text alert my car was done and had to wait to get to the shop to find out they just put on the donut. I highly do not recommend. Very rude technician. I am buying four new tires next week just not at Discount Tire at Castleton.