Discount Tire

Nov 22, 2024

Really fast service and awesome customer service reps in the office!

Nov 22, 2024

The Chick-fil-A of Tire shops! Superior service, value and time. Will definitely make this my go to tire shop!

Nov 15, 2024

Andrew and his team went above and beyond to ensure the safety of both myself and my vehicle. This is why I continue to come back. Affordable tires and friendly service is a bonus! Thank you guys.

Nov 15, 2024

Clean waiting area and super friendly staff! They were great at giving me advice of what to do with my tires and bagged up my best looking one for my full spare. Had me out of there in about 20-30 mins with an appointment. Highly recommended!

Nov 15, 2024

Well today I walked out to my car to find a giant screw made a new home in my tire. I called Discount tire and even tho I didn’t have an appointment today, they got me right in line and replaced my tire within an hour. Everyone is so nice I’d send my mamaw there!

Nov 15, 2024

Went there on this last Saturday and September 14th and had both my vehicles tires rotated and balanced get a phone call from my wife Tuesday morning. She had to stop and put air in the tires. Our tires hold 40 and they only put in 25. The sensors come on then the manager of the store I called him today. He was a (Steve) jerk & rude so I called corporate office, so this is not the first time this is happening so just everybody a heads up I would not ever do business with this store again Sorry not interested in giving you any more money or business this is like the third time I have had these problems. Taking my business elsewhere and I hope more customers fallow

Nov 06, 2024

4 great tires for a great price (Mojave). If you need new tires go here they have great customer service.

Nov 06, 2024

Always top notch service @ every location

Nov 06, 2024

Great service as usual. Best tire shop in Knoxville imo.

Nov 06, 2024

I did a walk- in because I believed I needed new tires. The staff was extremely friendly and helpful. A wonderful team works here very efficiently and with honesty and care. The employee, Christian, showed me my tires and how they were worn. He explained different options I had. He was very polite and helpful. Wonderful experience.

Nov 06, 2024

I had shaking steering wheel at higher speeds and guessed it is because of tire imbalance. I scheduled a time online for the same day. They fixed the issue for me by tire balancing for free. Taylor was the customer service expert there, a very professional, caring, and respectful of customers person.

Nov 06, 2024

I love the tires. But, I noticed they forgot a cap and also chipped one of my wheels. Of course, didn't notice it until two weeks later. Went back and found this photo I sent the wife right after I got them to show them to her. Second photo is a zoom in and you can see it. My fault I didn't inspect the damn wheels better before I left. They let me pull it out of the garage area, so I didn't think twice. But, maybe that's why they let me, so I wouldn't be tempted to look around. These wheels are not cheap! Have to give it to Jim, the Manager, for being patient and working to make it right. I am extremely satisfied with the resolution.

Nov 06, 2024

Needed air adjustment. Fast, courteous, knowledgeable

Nov 06, 2024

They order special orders and made it happen in 24 hours which was great for me since this is only vehicle I have,overall they did great job .

Nov 06, 2024

We were just in on Monday to get our low pressure tire fixed. They did nothing except put a little air and sent us on our way saying nothing was wrong. No one actually inspected the tire. We now have to come back 4 days later and wait 2 hrs to get the tire fixed as it should have been Monday. Turns out it had a bolt in it. On top of that, no one updated us. Had to ask after hour and half why our car has not moved. We have 4 new tires insured from this place. How many stars do you think this rates? Not buying from here again

Oct 06, 2024

I recommend this location! Benjamin is a great salesman. He got me my new tires and I was in and out within decent time without an appointment

Oct 06, 2024

Impressions of our first experience at Discount Tire, specifically the location on Kingston Pike in Knoxville. OUTSTANDING!!! Tyler was professional/knowledgable, courteous and prompt. While helping us he was also doing some on the job training with a new employee, very patient, thorough, and friendly (he needed some help in adding our 5% veteran discount). The entire staff were incrediby friendly, not a gruppy gus in the group and all this early on a Saturday morning. That, to us, says a lot about the managment at this location. We never felt rushed during the process, we were in an out within an hour, that was for 4 new wheels, 5 new tires. Their efficiency made everything look easy. The location was VERY clean. They have more than earned our repeat business. Well done.

Oct 06, 2024

Please allow me to give you THE HIGHEST RATING!!! And here's why....Today, on my way home from work, the car in front of me ran over a piece of a tire ( I.e.. gator track), throwing it on my car and causing me to run over it. My daily drive is approximately 110 miles one way. This incident caused me great concern as you can imagine. Once I made it back to the Knoxville area, I drove immediately to Discount Tire just to ensure that I would not wake up to a flat tire in the morning. I was greeted by a young man with the name of Marshall (on his shirt). After asking a few questions, he jacked my car up and looked to see what damage had occurred and sympathaized with my dilemma. The impact cracked my bumper, removed the logo off the front of my car and broke the protective guarding underneath. Marshall checked my tires and assured me they were okay. He then checked to see if there were any zip ties in the shop and upon not finding any, proceeds to get some out of his personal car. This young man laid on the ground and took the time to zip tie the protective guarding back on my car so that it is not dragging. He didn't half-a$$ the workmanship either! He made it look nice and neat! And no charge....yes, I said "No charge!" Talk about customer service at the finest!!! I will forever be a loyal customer of Discount Tire because of Marshall!! He didn't have to do what he did. And he didn't charge me a thing! Discount Tire, manager, and all the higher-ups peeps, you need to take notice of this young man!! In today's world (post Covid) you really don't find stand-up class acts of customer service. Folks, I found it!! I will tell EVERYONE about Marshall at Discount Tire. (As a side note to him, I would hire someone like you in a heartbeat to work for me and my team!) To the manager - you have an outstanding employee! Thank you! And to Discount Tire Executives - take note, this young man exemplifies customer service and is the example of what society is losing but customers are craving! Thank you Marshall! I so appreciate you!

Oct 06, 2024

Second time using Discount Tire on Kingston Pike. Great both times! Good price, better service.

Oct 06, 2024

Service was great and timely

Oct 06, 2024

The customer service here is outstanding. I bought a set of wheels online and probably shouldn’t have. They have gone above and beyond to try to figure out my balancing problems. I would highly recommend buying wheels and tires there.

Sep 06, 2024

Been buying tires here for 10ish years, they’re quick, fair and honest.

Sep 06, 2024

Drove much better on the flat. New tire from warranty wobbles and shakes. This place is dangerous. Lied about balance with new tire

Sep 06, 2024

Excellent service. Great prices.

Sep 06, 2024

Great experience, warranty was fully covered, just like they advertise. Christian was great to deal with, likeable, and went above and beyond to ensure my experience was satisfactory!

Sep 06, 2024

I have many options when it comes to tires, and Discount Tires has been among the best. They advise their customers well, they use torque wrenches, and they complete their work quickly.

Sep 06, 2024

I purchased a good set of tires from Sam's Club. I also purchased a warranty to cover any problems I might encounter such as flats or tires out of balance. Three days ago I went to Sam's because I had a slow leak in one tire. They would not even look at it because I didn't have an appointment. So, I made an appointment for the next day. Sam's called me later in the day and said that they didn't have the material to repair my tire and they had no idea when the repair materials would be available. They suggested that I go to the Sam's Club on the other side of town. I called the other Sam's and asked if I could bring the car in immediately. They said yes, and they would have the tire repaired in about 45 minutes after my arrival. I drove across town. When I got there they said it would be a three hour wait. I left and called Discount Tire. Even though I had purchased the tires elsewhere, they said bring it in and we will take care of you. And they couldn't have been nicer or more efficient. I will be buying my next set of tires from Discount Tire on Kingston Pike

Sep 06, 2024

No words can express my experience I had with Steven (Assistant Manager) today! He was truly a GOD SEND for my daughter and I! I highly recommend this company to anyone in need of services for their vehicle!!!

Sep 06, 2024

Ordered the tires I wanted online and made an appointment for that same day. The got started shortly after my appointment time and were done in less than an hour even with 2 bays closed for new equipment to be installed. Highly recommend!

Sep 06, 2024

You guys are Great... very helpful 4 tires in and out in under an hour.

Aug 06, 2024

Had a valve go bad on our travel trailer tire during vacation travel while we were driving home. These guys got the valve repaired, swapped the tire with my spare and remounted my spare back on the mount, and out the door in less than an hour….on a Saturday no less! Very impressed!!!

Aug 06, 2024

I liked this place for tires!! Great prices, clean lounge, friendly staff, and fast service. I made an appointment online & was there only for about an hour to replace all 4 tires. I didn't get pressured into buying more or getting upgrades, which is always a plus at a mechanic shop as a female. 🤦‍♀️I'd definitely recommend!!

Aug 06, 2024

Went to get a set of tires put on, was greeted with very polite people and waited on us within a few minutes. Did a excellent job and explained everything that was going on to us and had us out within a reasonable time. Would recommend anyone looking for tires to use them.