Discount Tire

Dec 02, 2024

This place has amazing customer service, quality work, and efficiency! They even helped me out tremendously when I was in urgent need of a tire repair. Highly recommend them. Everyone is friendly!

Nov 30, 2024

18 minutes from getting out of the car and getting greeted by the manager to being in the car again with new tires. We always bring our cars here. Very smooth service especially if you have an appointment.

Nov 30, 2024

Always come to d deal with my tires here. The guys are pretty nice, willing to help and explain things.

Nov 30, 2024

Great customer service. CJ was great and the wait time he told me was Spot on!!! I'm coming to this location ONLY HACKSCROSS..Thank you so much!

Nov 30, 2024

way to long of wait just to get to front of line, 25 minutes. Never enough people working counter during peak mornings.

Nov 23, 2024

I had gone to Discount Tires on Hacks Cross last year in November 2023. The service was impeccable! The Customer service and service technician was great I needed new tires and decided to buy them on Nov. 18th from Discount Tires

Nov 07, 2024

If you by chance have no choice but to go here please ask for Chris! He’s the only one that actually helped me and he’s the only reason why I’m giving 3 stars. I went in because my back passenger tire was not holding air anymore.. The young man that came out and looked at my tire told me that he would have to order the tires (I ended up getting 2 brand new back tires) but they would be in that day. He said that it was dangerous for me to drive on the tires (they are run flat) but he allowed me to leave with no problem. I call at 3:30 and they say the tires weren’t there yet, but they would call as soon as they made it in. The store closed and no one called back and I later saw that I got an email 1 hour before close saying my order was delivered.. I had put air in my tire to try to make it back to discount the next morning and my tire popped so I had to get my car towed there instead. When I got there my car was parked in a space I got my key and started my car to see the tire pressure light was still on. I pulled it around to the free air where I told Chris what happened.. he pulled me into the bay and took the tire off and he is the one that told me that my rim was cracked.. Is the staff not trained to diagnose tire and rim problems? Was the crack not noted to discuss with me at check out? They gave me my keys and sent me on my way.

Oct 06, 2024

Great service

Oct 06, 2024

Manager Corey did outstanding job on guiding me what to do about missing wheel lock. Able to heed his advice and have my tire serviced later on in the afternoon. Thanks.

Oct 06, 2024

Stood in line for 20+ minutes didn’t even get to talk to anyone because I got tired of waiting , service writers are more worried about selling stuff than actually getting anything done. Went right down the road to express and was taken care of the second I got there.

Oct 06, 2024

The entire staff took great care of me when I came in right at closing with my car on a tow truck. They get worked very well together to get us last minutes stragglers in and out.

Oct 06, 2024

The manager, Donnie, made sure I was treated with respect, new tires were put on quickly and I was in and out!! Thank you so much for the professionalism and going the extra mile!! People like you make it easy to spend hard earned money where a customer is valued!! Thank you!!!!

Oct 06, 2024

This was my first visit. The competition south of this store had done an oil change and tire rotation on my vehicle. They did not reset my oil life monitor or reprogram my TPMS. I went to Discount Tire and Donnie M. Met me at the door. I explained what I needed, my problem was solved less than 30minutes. I did go back to the shop that had done the work. They tried to reprogram the TPMS and had no luck. Discount Tires you have a new customer.

Oct 06, 2024

🌟 **Outstanding Service at Discount Tire!** 🌟 I had the pleasure of working with Zachary at the Hackscross location, and I can't say enough good things! From the moment I walked in, he was friendly and upbeat, making me feel right at home. I initially planned to get just the front tires replaced, but Zachary took the time to explain the importance of replacing both sets at once—especially since my back tires were in dire need of attention. His knowledge and genuine care made all the difference in my decision-making process. I truly appreciated his helpfulness and the fantastic information he provided. If you’re looking for top-notch service and expertise, go see Zachary at Discount Tire. He’s a gem! ⭐️💯

Sep 06, 2024

Great tire place. Fast and professional. Thanks to Josh for all the help.

Sep 06, 2024

I Usually don't do reviews, because I always believe them to be fake.🙂 But Wow! This place is so AWESOME! I could not believe it. I actually had my mind set on three other tire locations. I actually drove to this place three times. The first two times I left because I really wasn't feeling it. The place was crowded, the employees looked very professional. So I figured that the prices were out of my league. A friend persuaded me to go back and check them out. I went back for the third time, and WOW! When I tell you that this place is AWESOME! PLEASE BELIEVE ME!! All of the employees, especially the guy that waited on me. (Donnie Malone) he was the greatest!! His smile, his professionalism, his knowledge of the products were simply outstanding!! In fact All of the guts that I came in contact with were. And the prices were AMAZING!! DISCOUNT TIRE, YOU ARE THE BEST!💯💯👍YOU'VE GOT A NEW CUSTOMER!!🤝

Sep 06, 2024

Worst customer service I have ever had at a tire shop. Waited for 2 hours and still didn’t get anything taken care of then I had 50 dollars charge on my ticket for things I didn’t even ask for.

Aug 06, 2024

Having car issues is a pain, but coming to Discount is a delight. Everyone is happy, friendly, and thorough. I wish every business was like this… or that Discount offered more than just car fixing just so I could interact with people who are happy to help for more things. Most locations are good but Hacks Cross is great. 10/10 recommend.

Aug 06, 2024

I had all four of my tires replaced here and then all four of my wife’s tires replaced. The manger took exceptional care of us after doing some due diligence and I am extremely impressed. Customer service is not dead. Thank you

Aug 06, 2024

I have always had such an amazing experience here. Oh, my valve was faulty? Fixed for free. No questions asked. I wish I could name drop, but honestly.. the whole staff is amazing. Will always be a long time customer here for personal and business. Full set of tires going strong still. Thank you 👍👍👍

Jul 06, 2024

Expensive and 2 hr wait , but awesome tires

Jul 06, 2024

Great 👍

Jul 06, 2024

Had a blowout going down the interstate. These guys went above and beyond to get me back on the road ASAP. They gained a loyal customer today.

Jul 06, 2024

They don’t know what they doing , besides trying to sell wheels with the tires. We waited for 2 hrs for them to tell us that the size THEY measured WAS THE WRONG size. And could not accommodate my wheels. They did tried to sale me wheels like three times. Why I can’t put the tires I want on my own car ????

Jun 06, 2024

Great service environment!

Jun 06, 2024

Impressed with everything. Keep up the good work.👍

May 06, 2024

Big thanks to Discount Tire for fixing my husbands flat tire this morning, very kind of yall. Didn’t have the time today but will definitely be back to buy a couple. Thank you Discount Tire.

May 06, 2024

the tire protection warranty has really failed me twice 😔