Discount Tire

Dec 05, 2024

Had a flat while getting my groceries. Thankfully a tow truck company carded my window so I had a hunch to check and sure enough it was flat...drove in on 3 tires and Sebastian and the team got me in ASAP. Even though the groceries are of no concern to you guys he treated like his own problem and treated me like family. Was able to get my stuff home safely in record time. Highly recommend this shop. Fast, honest, reliable and the cost makes sense for what youre getting!

Dec 03, 2024

I have been doing business with discount tire for the last 10 years, but I must say my experience this time around, has me shopping around and reconsidering who i do business with. Especially in regards to their warranty that they sell as is they were the best thing in the world And when it comes time to use the warranty, they want to sell you a new tire instead.

Nov 28, 2024

Replace a bad Schrader valve. Thank you Discount Tire! Excellent CX!

Nov 28, 2024

Top notch service! These guys are animals! They did a great job. Will return for more work. Will refer

Nov 07, 2024

Staff was very helpful in making sure I got my tires replaced at a good price. Install was great and didn't take long at all, great staff and great prices.

Nov 05, 2024

Bought my tires and made an appointment online, and everything was super smooth. These guys are really quick and efficient and great service. Thank you guys

Nov 05, 2024

Discount tire on Basline and Country Club in Mesa is absolutely amazing. They don't care about making money into he sense of ripping people off like the smaller tire care places. They do so much to get you back on the road a easily as possible it's clearly just caring, that's all they do is care! Extremely polite and helpful service! Then, on top of that, I had a nail in my tire, not a tire I bought from Discount Tire either, that they fixed without charging me a dime, they also balanced and rotated the tires for me. All at no cost to me! Who does that, NOBODY DOES! That would cost you easily $100 ANYWHERE ELSE.

Nov 05, 2024

I do love discount tire and would have given them five stars however after my last visit at this particular location. I bought at least 12 sets of tires from discount tire went in for a rotation one of the tires needs to be replaced treads about gone ask to put the unsafe tire on the back and they stated they can't touch it at all so I guess I get to go home and jack up the car to move the tire on the front to the back.. to make things worse it appears that they parked my car under the billboard that they know that birds are up there and there was bird crap all over my car The managers are looked at me and I looked at him and I'm thinking well say something. They didn't care and there was a lot of bird crap didn't offer to clean it didn't really say anything. Getting ready to buy another set of tires but I don't know about this location yet. Don't get me wrong discount tire is the best place to buy tires. They're usually very friendly and very quick what they do so I highly recommend discount tire just disappointed in the process at this one store

Nov 05, 2024

I'm in the middle of a long trip back to Canada and found out my back tires were worn out. I ordered two tires online, and they installed them right on time and budget. An honest company! They even recommended Brakes Plus across the street for an alignment. They were awesome as well. Thanks guys!

Nov 05, 2024

This was fast service. Wait was less than 15 minutes and done to my satisfaction. I work nearby this location, and on the way to work I noticed low pressure on one of my tires that was only recently inflated. I didn't want to drive any more than necessary until the tire was fixed or replaced. Since the tire was damaged beyond repair, they sold me a new tire that was compatible with my vehicle and the other tires.

Nov 05, 2024

Very helpful and so efficient

Nov 05, 2024

Wonderful experience, respectful staff and quick fix of my flat tire.

Oct 05, 2024

Best customer service for a tire shop. They really take care of you and keep enough staff to get you in and out quickly. Had 4 guys on each car. In and out in just over half an hour. Make an appointment ahead of time helps! Ask for Riley, knowledgeable and will give you good advice based on your needs. Highly recommend Discount Tire!

Oct 05, 2024

Dillon and Jacob are awesome. Jacob was very knowledgeable in knowing the differences and value of the different tires. Dylan showed me how to reset the tire pressure calibration on my vehicle. And the team changed the tires faster than any other location I’ve been to. Other tire shop told me I had to live with the tire pressure sensor always showing up.

Oct 05, 2024

Got my tires filled up in minutes

Oct 05, 2024

I came in today because I got a flat on the freeway the night before. I wanted to ensure my car was safe for my family and me. The associate, Arnold was supposed to help me but was very rude and cold and ; honestly, I would have done better talking to the tire. He seems to be more into criticizing me about the tire's condition. I was unhappy about this treatment and spoke to Micheal, the AM, who was clearly a true professional; not only did he help me and taught me a few things about the right tire for my vehicle. I also observed the other team members Dale and Logan were polite and helpful. Thanks again, Micheal! I can breathe again knowing my family is safe.

Oct 05, 2024

I love getting free air but they are always sugesting new tires

Sep 05, 2024

Free tire repair. They also have an express tire inflation place. They will check your tread depth and inflate all 4 tires. Then off you go.

Sep 05, 2024

Always fast sevice and decent prices. Well worth it to purchase tire protection.

Sep 05, 2024

Came in for 1 tire, paid for 2, and left with 3. Was selling the car, but it has an unfixable nail. Offered a good deal for 2. After leaving I realized they replaced the front two instead of the rear two and the nail was still there. I was already 20 min away and they were about to close, but they told me they'd stay open to fix it. The old tires were already gone, so they replaced the tire with the nail free of charge and left me with the front two. Sebastian was the one who helped me. Also, they were a good $60 cheaper than big O for the 2 tires. good value, good people, and even if they make mistakes they make it right. discount is always my first pick.

Sep 05, 2024

Discount Tire has been my go to for tire work for almost 30 years. Today I wanted to give a shout out to Arnold who went above and beyond to help me! Customer service isn’t dead and I hope he’s appreciated at work because he really helped my experience especially when I was already stressed out about having to get new tires! Thank you!!

Sep 05, 2024

GOT ME IN QUICKLY FOPR A FLAT, UNFORTUNATELY MY TRUCK CAUGHT ON FIRE!!! GUYS WERE QUICK TO PUT IT OUT WITH EXTINGUSHERS!!!! PUSH ME INTO OPEN PARKING!!!LOVE THESE GUYS

Sep 05, 2024

Horrible customer service had a problem at the store called corporate they had someone by the name of sabastion call me back to talk about what happened he did not seem to care about what happened was rude and unprofessional I have done business with discount tire for years and this is by far the worst experience/customer service I have ever had very disappointing

Sep 05, 2024

The service and professionalism are top notch and they stand behind their products. I had a tire emergency today that they were able to diagnose and fix within an hour or so. I didn't mind waiting because 1) they kept me informed of what was going on and 2) they were very friendly and got on it as soon as they could. I've never had a problem with this place and will continue coming here.

Aug 05, 2024

I came to Discount Tires on the evening of Friday July 5, 2024. The tire on my front driver’s side was almost flat. Michael H. was able to see a nail immediately when he checked it. He was courteous and professional. He treated me with respect and answered my questions. Eliya told me that my tire was getting fixed. He was cheerful and I appreciated his positive attitude. Thank you for these outstanding employees and the excellent customer service that I received.

Aug 05, 2024

I went to do flat tire and I had small small screw and because it have accent he to told it’s big screw and and actually he let me confused I looked to the screw it’s small and he told me that I have to pay $55 then I took my car to another one and he did it in 10 minutes

Aug 05, 2024

These guys here are amazing, they have taken care of me. Top quality service!

Aug 05, 2024

Told me 30 minutes was done in 20! I love it when places do that. I don't know if they over estimated the wait time, someone did it real quick between other jobs, or they let the new guy give it a shot. I love being done ahead of schedule. There's no way for me to know if they were busy or not or if that's how long a book says it should take. True or false doesn't matter it makes the customer say "oh wow already?" And that's good customer service! It doesn't matter what you do if you have customers get some good Oh wows out of them.

Jul 05, 2024

Both my boyfriend and I bought all new tires here just over a year ago and the service was amazing. Unfortunately, I don’t remember the employees name who took care of us last time. However, I recently came in with a small issue that was resolved with no trouble at all. Kyle was very kind and helpful throughout the entire process. While fixing this problem he noticed a screw in my tire and took care of it no questions asked! I’m very appreciative for the close attention that was paid to my vehicle. Thank you Kyle!

Jul 05, 2024

I showed up at the wrong location and was barked at by the person at the register. I was really glad I was at the wrong location because of how rude the associate was. Gilbert location was like night and day different and not far away. Won't ever use this location based on that employee treating me like he did.

Jul 05, 2024

They are good at their job.