Discount Tire

Oct 30, 2024

Little high priced but what's not.. very fast service, staff was about getting work done and it definitely showed

Oct 27, 2024

Great place to get new tires. I ordered everything online, and set my appointment. I was in and out in no time. Great experience! Super helpful staff, too.

Oct 27, 2024

Great service and was out the door within the estimated time

Oct 27, 2024

I didn't like spending money for new tires a few years ago, but it had to be done. I'm glad that I did it at Discount Tire because they give free tire balances and rotation when you purchase tires from them. I get the tires rotated and balanced on a regular basis, and it has prolonged the life of the tires, and the ride is smooth like the car tires are new. The employees are courteous and professional, and I recommend that when it's time for tires, this is a place that I recommend.

Oct 27, 2024

I initially planned to leave a negative review for this Discount Tire location after receiving incorrect items despite spending over $2,500. However, Avi, the store manager, turned the situation around and improved my experience. That said, I strongly encourage store leadership to reinforce the importance of customer service among some team members, particularly Frankie.

Oct 27, 2024

Went to get my tire patched and allegedly they couldn’t (didn’t want to) repair it. I knew I should have gone to your Cary location for much better service. Fast forward a 30 minute drive. Went to Blue Flame and they patched it. I should be reimbursed for the inconvenience of having to go elsewhere.

Oct 27, 2024

I had an outstanding experience at Discount Tire! From the moment I walked in, Frank, my salesman, was knowledgeable, friendly, and extremely helpful throughout the entire process. He made sure I was completely satisfied before I left the store, which I really appreciated. The installation technicians were equally impressive. I carefully watched as they installed my new rims and tires, and the teamwork and efficiency they displayed were remarkable. Everything was orchestrated perfectly, and they made sure I was well-informed at every step. I couldn’t be happier with my decision to go with Discount Tire. They truly care about their customers and the quality of their work. Thank you, Discount Tire!

Oct 27, 2024

This store is always great, Frank is the best! Every time I come I leave with a good experience, really a great tire store!

Sep 27, 2024

Had a nail in my tire. Thankfully I was able to drive it there. They looked at the tire, determined it could be patched and I was in and out in about 30 minutes. Fantastic service.

Sep 27, 2024

Thank you soooooooo much Andy for taking care of me on Tuesday. I did not have an appointment, I am from out of town, and you saw that I was in bad shape with my tire. You dropped everything and came out to assist me. You were professional, polite, and beyond courteous. You freakin ROCK. Thank you again..... Stephanie Colvin Disable Iraqi Army Veteran

Aug 27, 2024

Amazing service. Had new tires on in like 45 minutes.

Aug 27, 2024

Been going here for 15 years. Always a good deal on tires, and really fast service. Have come back with problems (flat tire, hit something and bent the wheel) and they take care of it right away.

Aug 27, 2024

Exceptional customer service and will be a customer for life they way they run this show here!!! Amazing guys and great tire service everytime!!!!!

Aug 27, 2024

Good, quick, service you pay dearly for.

Aug 27, 2024

Got new tires here and a few weeks later found a nail in one, I made it back to the tire shop and they were the most helpful and replaced the tire 5 minutes before close so that I could make a long trip the following day. I pay a little more for the insurance on the tires but it’s saved me multiple times!

Aug 27, 2024

I had my TPMS come on and made an appointment online. It ended up being 2 nails in my tire but they patched it quickly. Service was pretty fast for a busy Monday morning and I really liked the online tracker that gives you time estimates. Will definitely return for other tire services!

Aug 27, 2024

They got me in they got me out and gave me a really good deal on my tires very happy with the service they definitely over delivered

Aug 27, 2024

We're out of stock for the tires I wanted, so ended up spending way more than expected. Good fast service .

Jul 27, 2024

Be very careful using this location. We have used this location before with good results but not this time. My wife was going on a trip and needed new tires so she when there and them them replaced last Friday.....all good. less than 5 days later the brake caliper fell off the left rear. Went back to the store and they totally denied responsibility for it and said there was no way they could have done it..... The car has not been in a shop for months. The remaining bolt that I removed with my fingers had wrench marks and where both had been was shinny where they had been. The only thing they want to do is pass me off to a third party claims group.

Jul 27, 2024

THANK YOU! The service is impeccable, done by great Professionals! (Have been there several times as my car appears to be a *magnet* for nails on the street.)

Jun 27, 2024

Excellent prompt service!

Jun 27, 2024

Great prices and service. Highly recommend. Had a set of tires that only lasted half of its rating. The Rep applied for warranty coverage and recommended a fantastic tire replacement for the series I was using. Very satisfied at price and service.

Jun 27, 2024

I had a blow out on the highway. I did a quick search on Google. This company has some reasonable prices. They made sure to get my car to the destination I needed it to go. I will recommend any last minute car problems to make this your first choice !!! They are awesome

Jun 27, 2024

Jose took great care of us. Customer service is very good despite being very busy. Very happy with the service. You can schedule it appt online and buy your tires online, then just drop off the car. Got our windshield wiper blades put on right before we left. They realized they hadn’t been done and came running out to get us, replaced them in 5 minutes. Is nice to know they hold themselves responsible for ensuring their work is done and accurate, and don’t put it on the customer to be responsible for their work.

Jun 27, 2024

These guys are extremely professional. They have always gone above and beyond to be courteous and timely.

Jun 27, 2024

We purchased our tires here. This week I went in with a slow leak. They found a nail in the tire, fixed the hole and balanced the tires. Total cost? $0. Great customer service. Be sure to bring a sweater if you are going to wait in their waiting area. It was COLD in there.

May 27, 2024

All I have to say is amazing customer service! Jose was Absolutely amazing. He came out to look at my tire, told me what needed to be done and roughly the time limit. Everything he said was accurate and he was so polite it made me feel like a valued customer. Thank you so much, Jose!

May 27, 2024

Fix the slow leak! Free

May 27, 2024

I've always preferred Discount Tirre and almost counted them out because of bad service at another location. I stand by Michelin Tires for my Toyota Vehicle. That's all I know. The durability, safety, and performance are top-tier. Especially on rainy days. I also purchased them from a Discount Tire location (St. Charles Place Cary). After going back and forth with another location (St. Charles Place Cary ) and even trying other local tire providers for quotes. I finally decided to come to this Fayetteville Rd location. This location immediately provided me with feedback that made sense to me. I was immediately provided the thread life adjustment for the old tires because the tire tread expired before the tread life/mileage warranty was reached. I drove away with my new Michelin tires at a reasonable price. I did end up buying lug nuts too, apparently, the cap swelled and was too big for the lug wrench the rep showed me. I meant to ask for my old ones and I thought something extra came with the lug purchase. I left before questioning this. You have to stay on top of these places or you may get swindled. Every man for themselves and if you don't do your due diligence you just might get taken advantage of. I do recommend this location. Be sure to ask questions and advocate for yourself.