Discount Tire

Nov 10, 2024

Discount Tire at Mira Mesa is a highly popular spot, so making a reservation in advance is highly recommended. If not, your best bet is to walk in early in the morning to secure a place. One of their standout features is offering free tire rotations and flat tire services, provided that your information is on record with them. Once the car is taken to the operation desk, the service is impressively quick, often finishing up to half an hour ahead of the estimated time. Another useful service they offer is wiper blade replacement. While the staff informed me that installation is free as long as the blades are purchased from their store, the price of these blades is noticeably higher than at other retailers. Their tire insurance can be a worthwhile investment, especially when a severely damaged tire needs replacing, potentially saving significant costs. Overall, they provide quality and efficient service, but there’s a strong sales aspect to be aware of, as prices for accessories and additional products may be higher than expected.

Nov 10, 2024

Great Place for Professional Service and Excellent Competitive Prices. I switched from Costco to Discount Tire better prices and service overall!

Nov 10, 2024

Quick service

Nov 03, 2024

Came during closing to fix a puncture in my tire on Hollween Night. Not only were they still able to fix the tire, they did the repair at no charge and just asked us to consider coming back when we need tires.

Oct 20, 2024

Extremely disappointed. Bought 2 tires cause on one got a nail hole and the other was lower on tread. Have a 400 mile drive home so to be safe side I bought the tires to make sure I have a smooth trip. Very next day I am wasting hours of my time at another tire shop cause they couldn't air up the other tires and the light came on.

Oct 17, 2024

Don’t think twice before going there. Every time I go here I’m faced with kind and professional representatives. They fixed my tire that had a nile on it several times free of charge. In general they are just good people and their prices and services are even better than Costco’s

Oct 17, 2024

I had a really low air pressure and I pulled up my car at very late almost at the time of closing however Anthony rent a boy and Beyond to help me with the checking the air pressure and make sure everything was good for me to drive I would give him five star and good luck with everything

Oct 17, 2024

PROOF ATTACHED. These guys are SCAMMERS. DO NOT GO. I paid these guys 1000 dollars to change my tires and they broke one of my tires sensors. After they BROKE it they told me their machine said I had FOUR faulty sensors and tried to CHARGE me an addition $347. I didn't trust them and went to COSTCO for a second opinion and they told me only ONE was broke by the idiots at discount tires. DO NOT GO HERE THEY WILL TRY AND SCAM YOU. Costco receipt shows quantity ONE for the sensors. I have included my broken sensor. THESE GUYS ARE SCAMMERS.

Oct 17, 2024

Update: A handful of months after we got a tire patched, it undid itself. No problem. We need to take the wheel off to put on a temp and drive to a shop. We find out the person who patched our tires from Discount Tire sheared our lug lock key nut making it impossible to remove the wheel. At this point we'll need a tow and wait for an expensive replacement nut key or have the wheel cut off, expensively. I was happy with their service at the time but I realized it was a slap sloppy job. We reached out to this shop and they won't at the least get the tire removed for us. ---- original ---- Carissa was a true professional, patiently listened to me explain my issues with my tire, checked out my car, and let me know the process. Took my phone number to text me when the car was ready to pick up, which is nice. I could pop out and get lunch without having to wait anxiously in the lobby. It took about thirty minutes to diagnose my tire had a tiny nail, which they patched and had me on my way, all for FREE! Thursday noon, and it wasn't busy. I will definitely be coming back for my other tire needs.

Oct 17, 2024

Updated Review: they reached out to verify the situation and offered to help remedy the complaint. They helped me tremendously. I appreciate them contacting me. — Went to appointment for free tire rotation. Clerk recommended tire balancing due to mileage. When asked how much it would cost, the bald clerk stated it would be $20. Asked again verifying it’s ONLY $20, he stated yes. Walked around the plaza during the rotation and balancing. Returned an hour later when they were finished. When checking out, a new clerk told me the bill was $80. Clearly it was not $20 but $20 each. When asked if there can be any change to this because the previous clerk stated $20, the new clerk was unable to change the price since the job was completed. Please be clear when stating prices and don’t assume everyone understands what you actually mean, it comes off like a used car salesman. It’s not about the price btw it’s the principle of clear communication, especially when confirming what I heard the first time was correct.

Sep 17, 2024

An extraordinary example of great customer service. First, a phone call invited me to come by to diagnose and fix a fix a leaking tire and stated it might take about an hour. When I arrived, they had the car in the bay within minutes, identified and fixed it, with no charge and in less time than I expected. All the staff were friendly, courteous and efficient. Really stood apart in a time when taking care of customers seems to be a lost art. They’ll have my business in the future.

Sep 17, 2024

Honest and friendly Team.

Sep 17, 2024

Picked up the stock for this morning and heading out to do a delivery.

Sep 17, 2024

STAY AWAY! Absolute worst experience I have ever had at a retail store period. Got there early, called on the way and was told we're not that busy just pull in when you get here. I was 8 mins out. When I arrived the guy that helped me was great, no complaints. After paying, asked for a time frame and was told 1-1/2 hrs. Not overly happy at that moment as I don't consider that "we're not that busy" but let it go. Requested to be text when complete, in the hopes it may be less. Sat across the street for 1-1/2 and patiently waited. No text, so decided to walk over. Noticed my truck outside and thought great its ready. Walking past noticed nothing had been done. 1-1/2 hrs. of my time is important to me. Was simply told, "we got backed up". Cancelled and left. That guy was extremely rude on departure!!

Sep 17, 2024

The service is really slow and it’s not because of everyone else it’s because of one person named Lynn. He told me it would take an hour and a half just to check if I had a nail in my tire. This attendant Lynn was really rude and had a bad attitude .There was a long line because of the lack of motivation that this guy had. He moved like a snail and he had a bad attitude. I will never go back to this discount tire.

Sep 17, 2024

The slowest and most unfriendly discount tire location I have visited. They kept pushing walk ins over appointments and when asked about the delay after waiting more than 90 minutes, I got answer “reschedule if you cannot wait”. Somebody please give them a lesson in customer service.

Sep 17, 2024

They do not mind wasting YOUR time. Scheduled an appointment for 3:45pm, arrived at 3:30pm and upon check in informed the service will take 45 minutes to an hour. Then receive a text stating estimated completion time is 1hr 45min. Take a long walk and have a meal and upon returning 1hr 10min later they have not even started. The worst tire shoo service I've ever had.

Sep 17, 2024

They make tire air check wait unreasonably long time. Either help or don't. Don't disrespect.

Aug 17, 2024

Great Customer Service. Quick turnaround for my tires. Best location I’ve been to most definitely.

Aug 17, 2024

Have never had a good experience at this location. Long wait times and when you do get helped and the staff are condescending and act like they’re annoyed.

Aug 17, 2024

I had to stay in the hot water Under the sun, wait for my tires air check I'm not happy at all

Aug 17, 2024

Like to thank Jose Sanchez who saved probably my life. Came in just before closing to pull a nail. He said no problem safety 1st.. Tire was at 15 PSI. I was thankful he got me in and out for free. WOW. I will be back for tire rotation tomorrow 💯.

Aug 17, 2024

My dad went there to fix his tire from nail puncture but they end up wanting him to change all four of his tire and he didn’t want it,first of all he at work but he went cause he didn’t want his tire to be flat at the of the day and or budget wise didn’t let him change all four so because of that they bring the car in just to show that they bring it in and than tell him they not fixing it let him drive off with a nail in his tire.like I mean you guys need to make money but come on now do what right,customer want that particular part to be fix than just fix it.

Aug 17, 2024

Two tires changed in under 20 minutes

Jul 17, 2024

Baldie is the worst. Everyone else was nice and helpful.

Jul 17, 2024

Disappointed, I got a screw in the thin part of the tire, the bald front guy, mgr rude and snappy, I got the tire certificates for nothing, that tire should be replaced, not repaired. I'm afraid to drive the car long distance.

Jul 17, 2024

Scuffed / scratched my wheel. Still waiting for their partner to contact me about potential fix. Been almost a week since they told me they'd take care of it.

Jul 17, 2024

These guys are the Best! I highly recommend them.

Jun 17, 2024

Edit. I’d written the first one while still waiting. Amazing service. Affordable. Lifetime loyal customer. Thank you!! This is what happened by the end So, Not really. They cost me 500$. So my review is an edit. They wouldn’t wait for my claim while I was on the phone and changed my tire and put one on that was less than half the size of the original and threw away the flat tire that was basically brand new saying that it was ‘bad’ it wasn’t. It was just a nail (Imthat caused it) and no driving on it.

Jun 17, 2024

Have a wonderful experience and very good service.

Jun 17, 2024

I got my four tires brand new here 2 years ago Still under warranty. I went back one time because I got a nail in my tire and they threw it away and give me a different one. Every time I went back for rotate. They don’t want To rotate and they keep trying to sell me 4 more tires ,,I feel being harassed , pressure and very tacky .. I never come back here again, but go back to Costco..

Jun 17, 2024

It's great if you get a good representative. Not all of them are attentive or....care. I was there 6/8/24, and there was a long line waiting to be helped. One of the representatives did not even care to clear the line by moving faster. He went to the back, looked at the monitor at the back, then stared at the counter, and then dragged his feet to the front counter again without calling the next customer. One of the customers just moved to his counter without being called, and once he got there, this representative did not even acknowledge him. I witnessed the customer waiting there for at least 5 min in front of that representative 😳

Jun 17, 2024

Our tire got a nail on it, they repaired the tire for free. Good store, good service.Thank you so much!

Jun 17, 2024

Super friendly, great prices, very helpful staff. I'm returning when I need new tires again.

May 17, 2024

Condescending attitude and the guys at the front act like every new customer that comes in is another annoyance. I set up an appt and show up early so they could “get me in and out “ then say it’s going to be another hour on top of that. Super frustrating!

May 17, 2024

I had a slow leak in one of my tires. The tires are still have good thread and I was hopeful that it could be repaired. I went to Discount Tire in Mira Mesa and was expecting to get a sales pitch on why I needed to replace all my tires. My service representative was Mark and he quickly evaluated the issue and said he could get me in and out in 45 minutes! Not only did the fix the problem, they did it for free! I will definitely return to this location when the tires need to be replaced! Thank you Mark and team!!!!!!