Discount Tire

Nov 12, 2024

Friendly helpful staff and quick service with an appointment.

Nov 03, 2024

Allen and Co. treated me like gold. Experiences like this are why I always go with DT.

Oct 27, 2024

Gary and staff at this location have been super helpful. They went the extra mile to get the car out in a timely fashion.

Oct 20, 2024

Came in here today (Friday 10/18/24) to have my father’s Toyota Tundra looked at. His passenger front tire was leaking air and we suspected a puncture in the tire. We were greeted by Dennis. He was extremely knowledgeable and respectful. He explained the policy and procedure to us and let us know it would take a little longer for the truck to be looked at since they were busy. He signed us up for text messaging updates so we knew where the vehicle was throughout the process. We came back later once texts were received that the vehicle was ready for pick up. Dennis let us know that the tire was leaking air due to a bad valve stem and sensor was bad as well. They replaced everything efficiently and free of charge. I am beyond impressed with the quality of service I received today. Dennis is a very genuine individual. I do not write reviews often but I feel obligated to give Dennis and his team recognition for the amazing service I received today. I will be purchasing my father and myself tires from here going forward. Thank you so much Dennis your service is greatly appreciated.

Oct 20, 2024

We came in around 1:45pm on a Saturday. We bought two tires for our vehicle, and the transaction was completed around 2:09pm. Our receipt had an expected completion time of 4:41pm. At 4:25pm our car had not even moved from our original parking spot. When we went to the counter to inquire on the time, we were told that they fell behind because of two injuries and that we would have been told that it was going to be at least another hour. The professionalism by the staff is astonishing. No apologies, other than, the person who helped you should have told you. These technicians don’t care about your time, I would steer clear of this location and go to Costco or any other discount. Terrible service, I will not be returning. Edit: after finally getting our car at 5:00pm, I expressed my frustration with the manager. Here are photos of the two tires, the rear driver side tire they seemed to clean up, but the rear driver side tire was a mess with all the lubricant they use on the tires. Half ass job for spending $500 for two tires.

Oct 17, 2024

Brandon dude is super rude! I would rather go to Costco.

Oct 17, 2024

Gary is the real MVP 🙌🙏

Oct 17, 2024

I highly recommend bringing your car here. I was helped earlier today by a gentleman named Enrique palamato. His customer service is exceptional. I hope he's recognized for his hard work he goes above and beyond for the customer and definitely gives you service. I hope his supervisor recognizes his dedication.

Sep 17, 2024

Great service

Sep 17, 2024

I have been a very happy customer with Discount Tire for over 18 years. Took my car in for normal service but was unable to find my master key to my wheel lock. Spent over 50 minutes looking for it until Sergio, one of staff, searched the ENTIRE CAR and found it in the trunk of the car! Talk about going ABOVE AND BEYOND, Sergio sure did!!! He saved $$$! Thanks Sergio!!!

Sep 17, 2024

Always fast and friendly here in Rancho Penasquitos !! This location is run by Dennis who keeps everything running smoothly !! I never go anywhere else !!

Sep 17, 2024

Easy no drama great service. Long time costco customer will be switching!

Aug 17, 2024

Long time customer. First time issue. They overtorqued a bolt on my tire stripped the stud and the stud broke. I've been bringing all my vehicles here for years. I get accidents happen once in a while. Thats not the issue. They refused accountability, basically told me tough luck. Had a fleet of 30 cars I've been bringing here for years. Go to costco tire center instead.

Aug 17, 2024

Nice service and very professional. Fix my flat tire and did rotation for free. You just need to make an appointment, or the wait is long.

Aug 17, 2024

Nick! Honest, saved me money and prevented an accident. Nick prevented future issues... THANK YOU NICK!

Aug 17, 2024

They didn't want to install there tire on my rim. Was appointment a day before, they forgot to ask me the model of vehicle. I lost time, gasoline, I came there from 22 miles away. Thank you guys for so terribly service and lost my time! I am sure you remember me guys! There terrible day after you

Aug 17, 2024

Very bad service, on the phone one in reality something else. -1

Aug 17, 2024

Was there early in the morning, lost an hour. Need to change one tire. They didn’t changed, because they pushed me to bay all four and I didn’t want. With no reason, without any logic. Don’t waste your time, do not go to that place!

Jul 17, 2024

Fast and professional, I called and talked with Sergio. I knew what I wanted, he checked to be sure the tires were in stock. Sergio put me in the "que" for tire installation and told me when to come in... I had two new tires installed and was out the door within 40 minutes! Thank you for the very professional and prompt service. A very happy customer :D

Jul 17, 2024

My experience at Discount Tire Carmel Mountain was like hitting up the DMV on a Monday morning—minus the coffee. The staff seemed as lost as my tire delivery, leaving me hanging for 30 minutes just to find out if it had arrived and taking the keys for the car. All that for a 30-minute total wait—now that's what I call efficiency in reverse!

Jul 17, 2024

Professional and helpful

Jun 17, 2024

Excellent service.

Jun 17, 2024

They forgot to put my center cap back on, and didn’t give me valve caps til I asked. They couldn’t figure out how to get the spare tire back up under my truck, so they put it in the passenger seat…of my -truck- This was a weekday when the were just moderately busy. Added a star for Knowledgeable advice on which tires to pick

May 17, 2024

Had to replace both front tires. Took only an hour.

May 17, 2024

Great service and good prices. They've earned my bidness several times over. If you have plastic covers on your wheel locks, make sure you have them back on before you leave, they've missed them a couple times. Or alternatively, remove them yourself before handing the vehicle over.

Apr 17, 2024

Brought my car in today to get a tire rotation and balance. Not only did only one side of my car get the tires rotated, but also they broke my center cap on my rims. $30 to replace it. Upon further visual review didn’t even take the time to clean up from balancing my wheel. I’m not usually disappointed with discount tire but this was terrible. Photo below is the broken parts from my center cap and the front tire that is still needing to be rotated

Apr 17, 2024

Great customer service! Pleasant experience overall

Apr 17, 2024

I went in for a tire repair and they lost our Tesla key card and denied that they lost it. They called us back after sometime to return it.

Apr 17, 2024

Sometimes they’re busy, but they’re always professional and kind (Brandon M happened to be taking care of me). On this particular day, half an hour before closing, they were so calm and reassuring that the issue with the vehicle, which had to be towed to the site, will be addressed.

Apr 17, 2024

quick efficient service.

Mar 17, 2024

Very friendly and professional, patched my flat tire for free. I will be going here from now on for replacement tires