Discount Tire

Nov 12, 2024

This place is absolutely amazing. Made an appointment for tire balance and rotation on a holiday weekend and they were so incredibly busy when I arrived. I was still in and out in 30 mins. During that time I watched at least 6 staff members interact with other customers. I cannot believe how incredibly polite and helpful each staff person was. They all seemed to truly enjoy their job and were not in a rush and took the time to explain and greet each customer. It was such refreshing customer service to witness. I dealt directly with Jesse and he was so kind and easy to talk with. We bought our tires from them with the lifetime balance and rotation. So even though we weren’t a buying customer I felt treated great. And our tires have been holding up wonderfully! Would highly recommend!

Nov 04, 2024

Great Place 🙂

Nov 04, 2024

They are profesional, efficient and provide great service. I was helped by Louis the Assistant Manager and he worked with me to get me the best option and even helped me out with a discount I forgot to ask when I initially paid. Thank you Discount Tire Palm Ave.

Oct 28, 2024

Edit to earlier review: Jesse at this location reached out to me along with his boss Josh and had me come back ASAP to take care of me. They explained everything going on with the tires and any potential suspension issues that may be present. Overall this is the experience I've come to expect at this location and they made it right! Previous review: I've had a good experience with this location until today. Unfortunately though they're more interested in selling tires than they are servicing their previous customers. I came in with a tire that's still within the legal limits of being driven on and they refused to service it because it's near the end of its life. I was in need of a rebalancing on all four tires that I purchased from them previously and they absolutely refused to service them. I am extremely disappointed I will not be buying tires from here again...

Oct 21, 2024

Great product, great price and exceptional professionalism

Oct 18, 2024

Buen servicio por parte de el personal, son amables y te atienden rápido, ahí compre mis llantas y me han salido de muy buena calidad

Oct 18, 2024

Great guys

Oct 18, 2024

Great service upon arrival and details of service being provided.

Oct 18, 2024

Got in on a Friday evening luckily, and they fixed my flat quickly, which had been punctured by a nail. Gave me honest recommendations about my tires. "This place is freakin' awesome!" -Prison Mike

Oct 18, 2024

Very quick service, didn't have to wait long.

Sep 18, 2024

Excellent customer service. Great communication while you waited for your tires to be installed.

Sep 18, 2024

I came here after my tire blew out on the 905 east and no other tire shop had Tesla (EV) tires. I talked to Josh Lopez as soon as they opened and greeted me with a customer obsession! They were able to dive deep on why I got a flat tire. His team took care of me with top tier quality you wouldn’t expect anywhere else. Thanks to Josh I will be coming to Discount Tire for all my wheel and tire needs. Very professional service!

Aug 18, 2024

Discount Tire off of Palm is exceptional and has the best customer service around! The prices are hard to beat as well! We will be coming back again for any tire needs. I will say they are very busy and the parking is tight, so you might have to be patient when coming in. July 2024: Still the best tire shop in the area and have been bringing all of my vehicles here. All the staff is helpful and respectful.

Aug 18, 2024

Have been coming to this shop for a long time and the customer service coupled with the rates are the best for any tire shop (they price match big name stores). Made the mistake of going elsewhere to save a few dollars, tires were never balanced properly at the other shop. Discount Tire balanced them fine on the first try, got ride of the highway vibrations. Also, highly recommended their appointment services (online or over-the-phone) for a quick in and out service. I am not getting paid for this review. I hardly provide reviews, but, these guys deserve the 5 stars.

Aug 18, 2024

Amazing staff! Quin’s customer service is next level. He aired up all 4 tires, including the spare! He even complimented my husband’s high performance diy additions to our vehicle with his gnarly comments 🤜🏼🤛🏼

Aug 18, 2024

Fast and friendly.service.in and out in less than 30mns without an appointment thank you discount tires for job well done

Jun 18, 2024

Special Ordered 2 tires online, Paid with PayPal, Mount, Balance, and Road Hazard Warranty. Dropped off the spare and picked up and installed. 2nd rim same thing and a 3rd original tire that required a patch and rebalanced. All I had to show was my PayPal Receipt on my cell phone and it was a done deal Best Way to Buy New Tires at the Best Prices for Name Brand Tires. In my case 2 Michelín 215/40/18 Complete price Under $500

Jun 18, 2024

This is the only place I trust to work on my tires and my tires needs. They have earned my trust after years of service on my vehicles. I recommend them to everyone!!!

May 18, 2024

I was helped by Josh today, he’s professional, friendly and very helpful! I’ve been here a few times and the customer service never disappoints.

May 18, 2024

Jesse and his team have taken care of my vehicles for the last +16 years including 2 trucks and an SUV! Warranty and Life of the tires !! I can’t express how much I appreciate their professionalism and dedication to their customers!! Thanks Jesse.. I HIGHLY RECOMMEND THIS DISCOUNT TIRE LOCATION !

Apr 18, 2024

Excelente Servicio al Cliente 🛠️👍 Recomendado.

Apr 18, 2024

Five stars +, we had a flat tire, they got us in asap and it was fixed so fast. Friendly, fast, professional and we will ALWAYS buy our tires from Discount Tires! Thank you. Palm Ave, SD.

Apr 18, 2024

Fixed a my tire after I had picked up a screw. Rotated my tire and changed the windshield wipers all for less than $50. The service was great.

Apr 18, 2024

Got in with an appointment to rotate the tires. Was out of there in 30 minutes 👍

Apr 18, 2024

I came here thinking a whole lot of scenarios that didn't happen. Got reasonable prices on difficult to find tires. They gave me a time frame that was spot on. Got the notification on my phone as they were approaching me with mounted tires. Good job guys and thanks again!

Apr 18, 2024

PHENOMENAL EXPERIENCE!!! After a long and rough week Mr. Hiram really made my day with blessing me with an amazing experience fixing my car, at a really great price, and got me back on the road in less than an hour. Thank you so much Discount Tire on Palm Ave Imperial Beach!!! I recommend everyone come here for your tires and tire maintenance!!

Apr 18, 2024

Quinn had some of the best customer service I’ve ever received anywhere. Extremely helpful, didn’t try to upsell me for something I didn’t need and was extremely friendly. I Made an appointment for 9am after having a blow out on the 5 south at 4 in the morning and was in and out within 40 minutes. Great customer service all the way around.

Mar 18, 2024

Always outstanding and fast service! Outstanding customer service! Comfortable lounge and atmosphere!

Mar 18, 2024

Best in San Diego, these guys are sharp, friendly, all-knowing, and always take care of us.

Mar 18, 2024

This location always provides great service! They will take good care of you. Highly recommend!