Discount Tire

Dec 05, 2024

Very friendly staff and took care of my problems very quickly

Dec 04, 2024

Professional

Dec 03, 2024

I went to check my tire pressure checked and somehow, after it beibg fine all day, was told i had a flat. B s.

Nov 21, 2024

All of the individuals who served my husband and I (at the Bridges location) were absolutely AWESOME!! They were prompt, professional, attentive and caring. The amount of time that was stated for needed services was met with the utmost professionalism. Their prices were quite impressive and within budget which I really appreciated!! I would HIGHLY recommend Discount Tires and will no doubt be returning for my car tires/windshield wiper needs!!

Nov 21, 2024

I walked in at 530pm on a Friday night, I texted my wife in the lobby that it was really busy and it may be a while. I was assisted almost immediately by Angel the manager. Not only did they have the tires in stock, they were able to put them on with new windshield wipers within 15 minutes of my arrival! It was insane how fast their service was here! And they're always so nice! Greeting you with a smile and a handshake. We really appreciate you guys getting us in and out so fast and your courtesy! You have an excellent team!

Nov 14, 2024

Boy, was there a line just by 10 am! But when he started checking the air pressure, we moved quickly! Effiency!

Nov 14, 2024

Greatest customer service I've ever encountered.

Nov 05, 2024

I always use this location! They are super fast and helpful. I checked my air today and got everything st up for cold weather. This one is my favorite in tucson!

Nov 05, 2024

I've used Discount Tires at various locations across the country. I appreciate that they have been in general quite professional, straight forward, and helpful. This site was no exception. I hope the business continues in this fashion of providing reliable quality service. I also continue to come back because they patch tires purchased anywhere for free. This store had patched my tires once, and while I only had 20% tread left needed to wait a bit before I purchased a new set. When I was ready I came here, so that service paid off I would think.

Nov 05, 2024

The guys there work hard to get you out fast

Nov 05, 2024

They are very professional group of a team. My front right tire was losing air, and I'd to refill my tire every few days. The team did a inspection, found a bolt stuck in my tire. They were able to remove it, patch it up. I was planning to buy a new tire, but they did this service for free! I appreciate the dedication, professionalism, time and work!

Oct 05, 2024

Always had great service until today when I set an appointment for tire rotation and balance. I knew my front 2 tires were worn and the back still having about 35% left so naturally my vehicle being a FWD wanted to be cautious and rotate until I could purchase all 4 tires in the next few months. Ramses assisted and told me it's company policy that once tires are worn to a certain degree they cannot service them. I paid the lifetime balance and rotation with the premise that it holds true until you do not own the vehicle. Assistant manager Manny proceed to help with the conversation and stated that the lifetime is not lifetime only for the life time of the current tires on the vehicle whether they were purchased at Discount Tire or not. It felt like it's a salesman's game, and that's when Ramses and Manny began to tag team me with apparent talk offs and sales pitches. In the end I wanted to make my vehicle safer by rotating the tires until I could afford to purchase all 4 tires and was denied service. I believe there should be a waiver or hold harmless form that can be given for those who do not have the ability to buy new tires but want the ability to drive their own vehicle as safely as possible with the means they have available. I reached out to have a regional or corporate manager to contact me for a refund for the lifetime pitch I was given, we will see what response I get.

Oct 05, 2024

Discount tire is the only place i've gotten tires in a number of years. However, as I sit in line to have my tires pressure checked, it is discouraging to say I had been here half hour And still have three cars in front of me. Come on, discount tire.You're better than this

Oct 05, 2024

Great staff and great service. Very efficient with time even on the busiest days. Been coming to this location since it opened

Oct 05, 2024

I own a two corvettes which one does not have a spare tire. OK this is not the best way to go out on the road because of the obvious, however I did not need to have a blow out on a tire because of a defective valve stem. That is what was said to me at the shop when I went in the next after waiting three hours for a tow. This is the second time that a valve stem broke and it created a problem like this. The manager told me that the rubber valve stems that THEY put in tires seem to not hold up after a couple of years. I asked why they did not put metal ones in and he said quote "THis is what the company gives us".. REALLY!!! is what I said. and I called in the to main customer office and let them have along with the store that I was at.. I have had a problem with this company since day one and I have kep going back for what reason!? I must be having some type of mental problem. I could make a list starting with them badly scratching one of my HRA 2 thousand dollar rim when installing as I watched back a couple of years of which created discount tire having to compensate me for the cost of all the new tires that I was having put on to replace some of the cost of this rim. Not balancing correctly on several occasions. Not putting the correct amount of air in. Not installing the front tires on the proper side on my van which have a right and a left. Ordering the wrong wheels. Ordering the incorrect tire and having me do a round trip to the store. They wound up replacing both the tires from the one that blew out after a made a nice size exibition at the store. however the manager did say to me that I was the only one the that seemed to have trouble with them and I responded quickly about that being BS. There is something wrong with this company. I am thinking of making an official complaint with the BBB, not that the BBB will do anything because they are also a BS company and are really only interested in getting their monthly dues. FOLKS......find a better tire company like TOTAL CARE CAR.

Oct 05, 2024

Needs more front help. 10 minutes to get help

Oct 05, 2024

They were great at finding the best tires at a great price for my husband’s truck. The staff are all very friendly and helpful. Amazing customer service. So grateful to the employees who helped us solve our issues that came from RNR.

Oct 05, 2024

This is mine and my family's favorite discount tire very professional and great prices thank you Discount tire crew

Oct 05, 2024

Went there with a tire that couldn’t be repaired. They saw my need and worked within my budget to get me safely back on the road. Won me as a return customer hands down!

Oct 05, 2024

While Discount can be busy, the service is very efficient and they do a great job. Was even able to schedule a same day rotation and balance.

Sep 05, 2024

Absolute fantastic experience! From the moment I called to leaving with my car fixed was 10 out of 10 stars!! Aaron provided amazing customer service! very friendly and calmly took care of all my needs seamlessly. He needs to be recognized for a job-well done. Because of him I’ll be shopping at Discount Tire instead of the dealer for life. Thank you for helping me today! Aaron, You’re a rockstar!

Sep 05, 2024

I went to balance the tires, and the salesman almost demanded I buy new tires. Sold the truck 2 months later.

Aug 05, 2024

I have been coming here for years and NEVER have I ever heard anyone come in and say I would like to get 4 new tires and I have my mom's credit card information with me. So the employee proceeded to quoting the customer over $1,000 bill and reasked the customer okay so you said you had your mom's credit card information, customer said yes and pulled out a piece of paper with this customers "mom's credit card information" written down. The employee guided the customer to entering the credit card information manually on the credit card machine. THIS SALE SHOULD HAVE NEVER HAPPENED!!! SMH This is how fraud happens for careless employees that do this. I am not sure if this is the process discount tire uses just to get "SALES" but this is most definitely unexceptable.. First of all the credit card holder was not present! There was no call out to the credit card holder to verify that this charge was okay to happen! I am quite disappointed in what I just witnessed!

Aug 05, 2024

I've been here on 2 seperate occasions now. The first was last August to purchase all new tires. Brett got me taken care of. The process was quick, & the tires were good quality and price. The most recent was this week. I came in with a flat tire that was hanging on for dear life! I had a piece of metal stuck in my tire. It was very busy, but Manny got me checked in right away. They were able to get my tire replaced and all taken care of very quickly, within about an hour. Considering how busy it was, the service was very fast and efficient. Everyone was very kind and helpful. The warranty on the tires are wonderful, as it lasts for the life of the tire. I'm definitely sticking with them for my future tire/auto needs. Thanks guys!

Aug 05, 2024

This shop has the best atmosphere, prices, and staff. I always feel comfortable taking my car here, knowing we’ll be taken care of. Highly recommend.

Jul 05, 2024

Awesome service and fast and cheap. You can’t beat these guys. Skyler is the best

Jul 05, 2024

Great service

Jul 05, 2024

I bought my tires online and scheduled an appointment to come get them put on. I was out in 45 minutes- SCHEDULE AN APPOINTMENT! Seth and Hilario were super friendly and made sure I left happy and all my questions were answered. I'll be back! 😊

Jul 05, 2024

The guys here are freaking awesome!!! I will never go anywhere else again the service is awesome they are friendly as can be I love this place props to all the men that work here for treating people like human beings