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Don Lee's Tire & Auto

5

4

3

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4.7
(77 reviews)
Review highlights

"They do great work and are reasonably priced. Charlie at the front desk is kind and knowledgeable and will get you in and out of there."

"Thank you for your excellent car service and customer satisfaction."

"The entire staff is wonderful and they do great work at reasonable prices."


Overview

Categories

Auto repair shop, Auto air conditioning service, Auto radiator repair service


Hours

Sunday

Closed

Monday

7:30 AM - 5:00 PM

Tuesday

7:30 AM - 5:00 PM

Wednesday

7:30 AM - 5:00 PM

Thursday

7:30 AM - 5:00 PM

Friday

7:30 AM - 5:00 PM

Saturday

Closed


Description

Don Lee's Tire & Auto has been a family run business since the doors first opened in 1990. Our investment in the best diagnostic and repair equipment, as well as our experienced technicians makes us your dealer alternative repair facility. Our dependable staff of ASE Certified Technicians are able to accurately diagnose your vehicle in a timely matter, which means you save on diagnostic time and you'll receive an accurate estimate on repairs needed. Don Lee's Tire & Auto provides the Raleigh area with everything from your factory scheduled maintenance to your most complicated drivability repairs.


Reviews

Dec 07, 2024

The final price was 20% higher than agreed on. They did not inform us that it would be more than the agreed upon price before we picked it up. Had no choice but to pay them. They will not see my money again. Then they have nerve to send advertising emails.


Dec 04, 2024

Open, honest communication with me. Was able to trust what they told me, and answered all of my technical questions.


Nov 23, 2024

Excellent Service and outstanding work. My go to guys. So convenient and service without peer.


Nov 16, 2024

My dad worked here Ed Beecher, so Don Lee’s has Always Been Family, they Just got done working on my car that I thought I had fixed from another establishment. I am so thankful to them for actually fixing the issue and finding the main issue and making sure they both were done correctly. They truly are an Amazing team at Don Lee’s and how Amazing it is to see Chris now Running the family Business. I know my Dad is looking down so proud of You Chris. And the fact that I walked in and as I was telling the guy behind the counter about my dad, I looked up and there is a picture of him. Thank you so much for For the amazing work, y’all did on my Trax ❤️


Nov 07, 2024

Definitely satisfied with experience. Thank you Charlie.


Nov 07, 2024

I have been taking my vehicles to Don Lee's for at least 6 or 7 years and I have always been completely satisfied with all the repairs that were done there. The prices are more than reasonable and they get it right the first time. On more than on occasion I had been told that a particular maintenance needed to be performed by a dealership and Donnie advised me that it was not necessary. That is hard to find these days.


Nov 07, 2024

I was referred to these guys from another mechanic. Excellent work and in a timely manner.


Oct 07, 2024

Great place. If you don't need something they'll let you know and won't try to sell you on it.


Oct 07, 2024

They do great work and are reasonably priced. Charlie at the front desk is kind and knowledgeable and will get you in and out of there.


Sep 07, 2024

Extremely satisfied with their service


Sep 07, 2024

Nothing but the best Quality work for a true value. A customer for the past twenty years. That says it all.


Sep 07, 2024

They have a fantastic customer service. And their service is really fast and good. Reliable guys and I would be coming here as a frequent customer for oil change. Thanks


Sep 07, 2024

Quick service.


Aug 07, 2024

Great service and honest! I've been taking my cars here since 2004.


Aug 07, 2024

Great service! I bring my car here for regular maintenance, oil change, and tire rotation and I've also had my brakes done as well. Thank you for the service.


Aug 07, 2024

Outstanding service.


Jun 07, 2024

Called to ask for an estimate on an AC clean out because of the musty smell and Guy who answered the phone pretty much talked to me like I didn’t know what I was talking about. Clearly I don’t work on cars but instead of talking to me like you think I’m stupid, talk to me in a respectful way and help me get the help I need. Will NEVER take my car to you or refer you out.


May 07, 2024

Always top quality care. Communication is excellent and the work is done speedily. Care always returned clean. Highly recommend.


May 07, 2024

Always very helpful 5 star auto shop


May 07, 2024

I've been going to Don Lee's Tire for over 15 years and they've provided great service over the years. Recently, they made, what I would considered a costly mistake on my car that required immediate attention. Don Lee took the car in, fixed it, and made 0 hassle about it and had the car ready in no time. This was probably the best customer service I have experienced first hand. Thank you for your excellent car service and customer satisfaction.


Apr 07, 2024

Quick, same day service!


Apr 07, 2024

They had my Jeep almost all day for an alignment, after being told it's first come first served. I dropped it off with only one customer in front of me for a tire to be plugged. I pick my vehicle in the same condition I dropped if off. Steering wheel not straight and pulling. So they take your vehicle and money, yet forget to do the actual work. Thanks for wasting my time.


Dec 07, 2023

First time using their service, very friendly environment and staff is just as friendly.


Dec 07, 2023

Always a great experience when I take my vehicles to them. They are the only ones I trust.


Dec 07, 2023

Quick and kept me updated on the state of my car


Dec 07, 2023

Really good, honest folks. Appreciate their help on short notice!


Dec 07, 2022

Chris is the best mechanic I've ever had. He is honest, hard working, and friendly. The entire staff is wonderful and they do great work at reasonable prices. Be sure to call for an appointment, because they are always busy!


Dec 07, 2022

HONEST AND DOES GOOD WORK.


Dec 07, 2022

I can't say enough about this place.. I began using this place for work trucks about 15 years ago, and over the last 15 years I've send family, friends, customers, and even my Mom here. Not a single complaint. This generational family business got it right.. Ethical, timely, and not a single recall or miss diagnostic. You will not be disappointed..


Dec 07, 2022

The place is great They make auto repairs easy


Dec 07, 2022

They do great work.


Dec 07, 2021

I've taken my car to Don Lee's twice now, and both times they have done excellent work for a very fair price. I plan to take my other cars there! Highly recommend.