Don's Auto Body

Sep 09, 2024

These people will try everything to scam you. They tried to charge me $300 per hour for an inspection—yeah you heard that right. They also took two weeks to fix my bumper, despite promising it would take only one week. Oh did I mention it wasn’t really fixed? I had to come back twice. Besides that they tried to charge me for a battery replacement. I said I would call my usual mechanic to check, and magically they called back 10 minutes later saying the insurance had it covered. Avoid this place at all costs.

Jun 09, 2024

Great service and communication throughout the repair

Apr 09, 2024

They gave me estimated on repairing my truck and went over damage told me what needs to be done!

Feb 09, 2024

Professional, great work. Would definitely recommend

Nov 09, 2023

Excellent job, even buffed out a scratch on my door unrelated to my accident and cleaned and vacuumed my car!

Nov 09, 2023

Friendly people, great service!

Nov 09, 2023

Wonderful trustworthy shop in SF. If you get a chance to take your car here, take it!

Nov 09, 2023

Got into an accident early in the morning on my way to work. I called Don’s Auto Body at 8 AM and they told me to bring the car in. They took a look at the car that morning and ordered all the necessary parts and had it painted and installed super quickly. Everyone was super friendly. I really especially appreciated Collin. He was very professional and courteous. I definitely recommend Don’s Auto Body.

Nov 09, 2022

Communicative, efficient and flexible. Worked with Collin Wong. Recommend.

Nov 09, 2022

They promised to deliver my car in 2 weeks and on the last day before their delivery deadline, they send me an email requesting additional money for some parts and it turns out that they haven’t even started fixing the car. During that 2 weeks the car just laid down there. After they gave me a second deadline, on the day they claimed to deliver the car, they called me and let me know they haven’t completed the job yet and asked for 3-4 more business days. Do not ever bring your car here, this is the worst car repair service ever. I am pretty sure their quality of repair will also be low after my engagement with them so far.

Nov 09, 2021

350$ for a small front bumper fix, should have stayed with my usual garage..

Nov 09, 2021

Can't recommend Don's Auto Body enough. They are honest, timely and very professional. I will definitely be back for any future repairs and would recommend them to everyone!

Nov 09, 2021

Great shop

Nov 09, 2021

I have been coming to Don's for years and the staff and quality of the work is excellent!!!

Nov 09, 2021

They are a small business and accurate and fair granted they said my car was a total loss but yet they were at least honest compare to other comoanies

Nov 09, 2020

Great & Professional Services

Nov 09, 2020

Great body shop Fantastic staff

Nov 09, 2020

I had to go back after they did my repairs. It's been almost a year and I'm still waiting for them to contact me about changing these off market parts for my actual dealership parts

Nov 09, 2020

Horrible service.

Nov 09, 2019

I expected much better job...!!

Nov 09, 2019

Worse experience. Talk with owner to resolve problems. Just made worse. Never again Black Nightmares. absolutely a Joke.

Nov 09, 2017

Friendly, efficient and great work. Would not go anywhere else to have my car repaired.

Nov 09, 2017

I am so superbly impressed and humbled by my experience at this auto body shop. My break lights completely died off out of the blue and I found this nearby shop on my phone. The owner Don personally took care of my car and fixed my break lights, then he charged me $0. Yes he fixed my car for FREE. I am so thankful, this place definitely does not want to rip you off, to say the least :)

Nov 09, 2017

I took my car in for accident repair and Carey was fantastic. He communicated with me while I was away. He not only repaired the damage, but he also looked into replacement tires for me. I was so excited to pick my car up. The repairs were done beautifully and my car was thoroughly washed and detailed.

Nov 09, 2017

over charge

Nov 09, 2016

Did a good job fixing my car. Don is nice and often onsite.

Nov 09, 2013

I had my truck in the San Mateo shop. Marc was awesome, Fast and excellant service on insuance claim. I couldn't be happier with the work that was done. Jay Jones Jay Jones Tile Company