Don's Automotive Shop
5
4
3
2
1
Review highlights
"… . I definitely recommend them to anyone needing repairs or maintenance on their vehicles. They take the time to fully diagnose the issue and not try to up-sell. Don's …"
"I recently received excellent service from this place."
"The shop owner enthusiastically inquired about the condition of the car."
Overview
Hours
Sunday
Closed
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 3:00 PM
Reviews
Nov 21, 2024
Don was excellent. Replaced my window regulator and resolved an issue with my key getting stuck in the ignition. Was my first time getting my car worked on in the valley. I felt I was in good hands the whole time.
Nov 07, 2024
Good work very pleased thanks Don
Oct 05, 2024
Don was a wonderful mechanic. Is pricing was fair and he had my car fixed by the end of the day. Shout out to you Fon thank you. Appreciate the wonderful experience I had with you and you fixing my vehicle
Oct 05, 2024
Thank you Don for fixing my wife 2019 dodge challenger AC the dealership was asking $3500 don gave me a great price that i had other AC components that would go bad down the road so i had them replaced thank you don again he has great customer service checked with me to see if everything was ok with the ac would recommend to family and friends.
Sep 05, 2024
dropped of my vehicle there mid-morning and picked up later in the day. Don finish it all in one day and did an awesome job. The original price he quoted me actually went don't due to a part not being replaced. great work and honest would recommend other to go here as well
Aug 05, 2024
Don’s Auto shop is the best, their customer service is probably the best I’ve experienced when taking a/my car to a shop, very professional. I was informed I would have my car ready by Monday and although for a moment, it seemed like it wasn’t going to be done on time, they worked on it even after closing hours to get it done, and sure enough, it was ready by Monday afternoon. They are very patient, even when it comes to needy customers(I called several times to see if it would be done on time since I don’t have another means of transportation to work) and they were professional and friendly all throughout. Support local businesses!!!
Aug 05, 2024
I took my car to this place because of the high reviews. My car started acting up after I got gas, and the car wouldn't go. They held my car over the weekend, and when I got it back, they never told me that they charge you extra for paying with a card. I didn't have my car for a full day, and my car started asking up again. The radiator got extremely hot, and it started shaking like it wanted to die. I took it right back to them, and they told me that they didn't put in one of the fans for the radiator correctly, and they saw a coil that was messed up, but they didn't do anything the first time. After my husband went to pick up my car the second time, they pulled my car out of the shop, and then lifted up the hood to put barely any oil in it. After the second time, my car still acted up. So I took it to a different shop, and they told me that the previous shop did very lazy and irresponsible work. Just for getting my car fixed, it's costing me over $4,000. Please don't take your cars here.
Jul 05, 2024
The team at Don's was well equipped and knowledgeable. They went above and beyond to source the right parts for my car and worked overtime to complete the work on time. Above all, they are fair. I definitely recommend them to anyone needing repairs or maintenance on their vehicles. They take the time to fully diagnose the issue and not try to up-sell. Don's has earned a return customer.
Jun 05, 2024
Amazing service highly recommend
Apr 05, 2024
Good shop great manager had misunderstanding but manager took care of me. Recommended for sure.
Mar 05, 2024
AMAZING SHOP. took my van in with a blown transmission. don sourced and installed a new one in ONE DAY, even stayed at his shop working on it till 1 am so i could continue on my trip. cannot recommend this shop enough !!!
Feb 05, 2024
My car made a loud noise after a small collision. So I went to the Nissan service department; the front desk said I had to pay an inspection fee of US$180 first, and then pay the repair fee after the inspection. Then I searched on Google, and among many repair shops, I chose this repair shop (read reviews and go by feeling). The shop owner enthusiastically inquired about the condition of the car. I couldn't understand English, so he patiently chatted with me through Google Translate. (sorry for wasting so much time on him) He heard a noise and thought it was an issue with the exhaust fan. Lift the vehicle and return the heat shield to its original position within two minutes. Since it was a minor issue, he didn't charge me anything. He also fixed my handlebar for free. I'm glad this young man is honest. He didn't say that the noise I was making was coming from another component and took the opportunity to charge for a non-issue. In auto repair shops, such honest shop owners are rare. The young man's name is Donovan.I'm very grateful to him
Feb 05, 2024
Stellar service. Don’s was incredibly thorough, detail oriented and trustworthy. Brought our car back to life!
Jan 05, 2024
Best best best 🤩🤩🤩
Dec 05, 2023
Anytime I have car problems don gets me back up and running within a day or two most definitely recommend
Dec 05, 2023
BEST customer service I have experienced the whole 3 years I’ve been in Arizona, The work and service was outstanding! My experience 10/10 I highly recommend, if you’re having car problems this is the best place to go. I am overall very pleased with the services I received today, Thanks to Don & his team ☺️
Dec 05, 2023
Deceptive
Dec 05, 2023
Donovan’s the man. He fixed my driver side headlight and bumper pretty quick and it was way cheaper than the dealer quoted me
Dec 05, 2023
Good price quality work. Fixed my Subaru in one day. I’ll definitely be back #goodvibesonly
Dec 05, 2023
I recently received excellent service from this place.
Dec 05, 2023
I'm very grateful for Billy who figured out my rattling problem with my 08 Nissan Rogue SL AWD, that 1 shop I paid $3500 couldn't figure out the problem,plus 3 other places also. Billy did and I will always be a customer here because I know that they won't just guess what's broken, they will find the problem and coach me from there on what I need to do next and Rob and owner Donavon have done all front end suspension 1 and half ago and I haven't had a problem since either. So like I said they are great at what they do!!
Dec 05, 2023
So I went to Don's to replace my radiator and my transmission. My radiator was leaking fluid and my engine was overheating. I had been told by another mechanic that I needed a new transmission (another shop prior). Not only did Don check out my car the same day they fixed it and it rides much better. Turns out I didn't need a new transmission ( money saved!!). I love the service I received here because #1 they have great customer service #2 they didn't just try to fix stuff that really didn't need to be fixed (which saved me money) #3 they guarantee their work...which is awesome! #4 These guys are down to earth and nice....literally! If you're looking for an honest mechanic who will answer your questions and inform you about your vehicle then look no further!! Stop by and tell em Krystal sent you 😁 I'm definitely a customer forever. Thanks Don and Bill!! I appreciate you guys and your honesty! I hope not to see you soon (bc that means something new is wrong with the car lol) but if so I'll definitely be back ☺️
Dec 05, 2023
Thanks to everyone here at Dons, they did a very good job on my our truck.
Dec 05, 2023
This will be the only shop I bring my vehicles to, Don and his team are absolutely amazing and go above and beyond and then more to make sure they meet their customers needs, I will definitely refer all my friends and family to Dons
Dec 05, 2023
Very polite and kind workers. They took care of me right away. Bill made sure that everything on my car was good. Definitely my go to shop now. 👍 Better than any shop I’ve gone to so I recommend going here!
Dec 05, 2023
Very professionalism will definitely stop by if I have to for more work on my truck/car And coffee
Dec 05, 2023
Was done before I even made it home A++++
Dec 05, 2023
Won't recommend. They try to get you with that initial paper you signed, so you have to work with them. I talked to my attorney, and he said they lie and they do.
Dec 05, 2023
Dealership lied to me about repairs that I "needed" done. I brought my car and the list here, and instead of doing all the repairs and collecting the pay day, they were honest about it and sent me on my way. Really appreciate the integrity.
Dec 05, 2023
Don is a great guy and takes pride in his work. He explains the invoice line-by-line so you know what you’re paying for. He works on a diverse array of vehicles to include classic show cars, diesel cars/trucks, sports cars, and regular daily drivers. He especially seems like the go-to for Subarus. I routinely drive my 2003 diesel Jetta wagon from Maine to California and I ALWAYS save my maintenance issues for don during my stop in Phoenix. He should have a solid 5 star rating. Any rating lower than 5 is likely due to automotive ignorance, or accidentally leaving a review for a different dons auto. Truly maryvale’s automotive hidden gem, 💎
Dec 05, 2023
Great customer service and great machanics would highly recommend.
Dec 05, 2023
Had a awesome experience in getting my car checked out and found the problem in a timely manner. Thank you and recommend this shop anytime!
Dec 05, 2023
I took my car here for the first time about a month ago for ac service and Bill was able to do it that same day. Im glad BilI helped me out cuz I was lucky to get it done that quick. My ac is still blowing pretty cold air.
Dec 05, 2023
I’ve been having issues with my car over heating and have took it to other professionals that would tell me to buy a new car. It’s an older model but it’s my baby. I took it to Don’s and Rob change out my water pump, no problems and no issues since! Rob, I appreciate you and your top quality service, you gave me hope that I am able to keep my 2004 vehicle running smoothly. If you love your baby as much as I do, want to have a reliable mechanic, see Rob and Don, best service ever! Thanks boys!!!
Dec 05, 2023
My Subaru outback had a bad engine and my friend offered to swap it out for me, and since i’ve seen him successfully rip apart many Subarus in the past, i felt confident in his ability to fix my car. Long story short, we ended up taking it to Don’s after a year of failure. It took a month to source a part, but once he had it, Don fixed it in a day and i had my car back. I spent the next 2 weekends driving up to flagstaff to camp with friends and see the fall colors. I’ve had 0 issues so far and i’ve been driving it a little over a month. I wish i had taken my car to Don a year ago. Don’t be like me and just take your car to Don’s.
Dec 05, 2023
This a family in mind, owned and operated! Don REALLY looks out for his people! He has helped me so much with my navi! He lets us know that we are people as well as he is a person, not just a mechanic! I will go to him for all future repairs and I will recommend this shop hands down! Thank you so much Don! 😎😊🫶🏽🖖🏽👏🏽👏🏽😁
Dec 05, 2023
When I called and explained my problem they were able to get me in the next day. When I got there I greeted and they simply just looked at it and was able to identify the answer. I was thankful for their service. Thank you again Dons
Dec 05, 2023
devious and deceitful