DR Euro Master Auto Repair

Oct 27, 2024

I took my car to this shop over 2 years ago and paid 5000 dollars and the repairs are still not complete. The car is in worse condition then when I dropped it off with wires hanging from my trunk, the trunk won’t shut and not there telling me I never paid the 5,000 dollars and will not give me my car and refund back like I deserve. They offered me a loaner car with no brakes , no Ac, and with the check engine light on and then I was hit by another driver and even tho they have insurance they expect me to pay for the repairs. Again even tho I have multiple receipts showing I made a payment there saying there is no payment in there system which is very shady and makes no sense. At this point they have my money car and will not give it back unless I sign a paper saying I won’t sue them in the future if they give me my car back without a engine in it and fix the loaner car that was given. This has been the worse experience of my life and now I have to waste more money to get a lawyer to get this resolved. Please stay away from this company because they Are not very trustworthy people and they are robbing me of my money and car.

Sep 27, 2024

El mejor Taller de carros Europeos que he visitado y el jefe da empecial atención al igual que Marlon el que trabajan en recepción

Aug 27, 2024

Excellent service and fast turnaround. Spoke to Joel in the morning and brought it in an hour later. Correctly diagnosed and fixed the problem. Picked it up about 3 hours later and good to go.

Aug 27, 2024

I have been using this repair shop for the past couple of years. The service I have received every time has been exceptional. They are very honest and professional people. I have had multiple European cars for the past 30 years in my life, and I am very delighted with their knowledge and expertise on any European cars. I highly recommend them.

Jun 27, 2024

Aj did great job. Trustful and professional service.

Jun 27, 2024

Always great to work with

May 27, 2024

Ase algo de tiempo estuve en ese taller son muy buenos en lo que asen y muy profesionales se los recomiendo

May 27, 2024

Excellent, quick work. I’ll be back.

May 27, 2024

If you're in need of reliable and honest auto repair, I can't recommend Dr. Euro Master Auto Repair enough. I've been a loyal customer for years, primarily because getting an appointment at the dealership can be such a hassle. Thankfully, Joel and his team have always been there for me. Joel has been an absolute pleasure to work with. From day one, he’s never made me feel like I was being taken advantage of. Instead, he genuinely looks out for his customers. A prime example of his dedication was when he helped me retrieve my car from a previous body shop that was trying to total it over a simple fender bender. The level of care and service at Dr. Euro Master Auto Repair is unparalleled. I confidently send all my friends with foreign cars here because I know they’ll be well taken care of. It’s incredibly refreshing to work with mechanics and technicians who truly care about their customers. If you’re looking for a trustworthy auto repair shop, this is definitely the place to go.

Apr 27, 2024

Took my BMW here for an alignment. They tried to charge me $400. After mentioning the dealership charges $220, they agreed to $200. Then they lost the post-alignment spec sheet. Now, 4 months later, I have un-even tire wear and will need to pay for a net set as well as another alignment. Definitely going to another shop.

Mar 27, 2024

Highly recommend this shop. My dad is a car guy so I have been in and out of a lot of shops. This is hands down the best shop in Austin. I found them on Google after a shop across the highway from them tried to charge me 3 times as much. These guys are very fair with their diagnostics and estimates. They are very fast getting the work done and really know everything about the cars they work on. Their technology allows you to track repairs better than most dealerships. This is your shop.

Mar 27, 2024

They were very open and communicative about the issue that were wrong with my car. The repairs were also done in a timely manner. This is the first time I have been truly happy leaving a repair shop, and will definitely go back for any repairs in the future!

Feb 27, 2024

I had an appointment, arrived early and waited and waited, along with 4 others. Eventually 15 mins after they were supposed to open, a mechanic arrived, but didn't know how to run the front office. One woman just needed to pay and take her car, but he couldn't assist. After 35 mins and no sign of things improving, I left.

Feb 27, 2024

Joel and team did an excellent job finding the issues and repairing in a timely manner

Feb 27, 2024

Outstanding Porsche service. Joel and team are knowledgeable and honest. They do great work and provide god recommendations.

Feb 27, 2024

Very efficient and professional ,they solved my problem very quickly without a wait.

Dec 27, 2023

Great and timely service. Couldn’t ask for more from our mechanic!

Dec 27, 2023

Great customer service! However, every other aspect wasn't the best. Every time I brought my car here (which was multiple times), it was returned to me quickly but in terrible condition. Multiple times I brought my car here it was returned with either missing parts or non replaced, screws in various places. Prices were pretty reasonable though. They are also one of most flexible shops around Austin when it comes to availability.

Dec 27, 2023

Joel and his team are top notch. They are always quick to diagnose and get you back on the road as soon as possible. Thank you as always!

Nov 27, 2023

Good price great technicians. They listen and help our where possible

Nov 27, 2023

I only trust in this amazing team Professionals, discipline and a great service

Nov 27, 2023

My BMW 440i was having issues with the AC. Took it in under warranty (RepairPal) and within 24 hours they already had the parts ordered and an approval. This is one of the only shops I’ve worked with that consistently communicates with the customer, and on top of that they allowed after hour pickup. Thanks a ton! Will definitely be coming back in the future!

Nov 27, 2023

Quoted almost the same price as Mercedes Benz dealer

Nov 27, 2023

This is the only place I’m gonna take my car to. Literally the easiest experience I’ve ever had with incredibly knowledgeable employees and service above all. There are a lot of people out there that can fix cars, but I like to take mine to a professional and these guys are A+ top class. I don’t even like to review people, but these people deserve it.

Nov 27, 2023

Best price of the 3 Euro shops I checked with. Had them do the work and couldn't be happier with the cost and the service. Thanks.

Nov 27, 2023

Great service from the professional staff. Changed all fluids in my Audi with 80,000 miles. Runs terrific!

Nov 27, 2023

I brought my Audi to these gentleman twice in the last few months both different issues they were outstanding they work quickly they communicate I recommend them highly

Nov 27, 2023

Incredible customer service!! I was out of town needing immediate help and Joel handled the entire situation as perfectly as possible - I am insanely grateful, cannot recommend this place enough!!!

Nov 27, 2023

Knowledgeable great communication friendly. These guys went above and beyond to help us getting our car fixed. The car is like new and I’m 100 percent certain everything was done correctly. I would recommend this shop to anyone with a European car.

Nov 27, 2023

My car broke down in Giddings and was towed to Dr Euromaster. I had never used them. They were absolutely so nice and professional in figuring out the problem. They contacted me multiple times to approve of costs before proceeding to the next steps. My car was finished in 2 days with a very good price. Will use them for everything from now on.

Nov 27, 2023

Nice Car Shop