Dubwerx

Dec 03, 2024

I had the APR stage one done on my ‘19 Tiguan and regret not having it done sooner. The people at Dubwerx are great to work with, very professional, and took the time to answer all my questions. I plan on using Dubwerx for any future service needs. Also, if you’re hesitant about doing the APR upgrade like I was don’t be. Nobody will confuse your VW for a race car, but it will give you the extra hp that the Tiguan sorely needs (and should have come with).

Nov 23, 2024

I took my Audi Q3 to Dubwerx for the first time and they will have my business from now on. Everyone I came in contact treated me like family. My car likes them too!

Nov 09, 2024

Robert and the whole team ant DubWerx are simply phenomenal…if you are an Audi enthusiast there is no other shop I would recommend higher!

Nov 07, 2024

I had a few issues with my Volkswagen Tiguan that I needed to get checked out before I headed back to NC and found these guys through a quick google search. The reviews do not lie! I was able to schedule a drop off within an hour, Liam and his team had the problems assessed promptly and a detailed quote was sent over. I was in a bit of a time crunch and needed my car back by the end of day the next day and to my surprise, it was all completed by mid-day. Liam and Robby were professional, understanding, honest and courteous. I cannot recommend the work they do enough!! Thank you again!!

Nov 07, 2024

I hate finding a new mechanic, but after buying a diesel VW and moving to Cinci, it was an inevitable need. I am so glad I found Dubwerx! They are reliable and trustworthy, and I never feel as if they are pushing me to do anything I don't want to do or need to do. I always get coupons in the mail, and they always text me to check in on the performance of the car.

Nov 07, 2024

Been taking my 2015Volkswagen to Dubwerx for many many years. They are trustworthy, professional and do a wonderful job. I would highly recommend!

Nov 07, 2024

Dubwerx was awesome! My Q5 had an issue while I was in town visiting, and they were able to get me in on short notice. They were great and kept in communication the whole time. I would definitely go back when in town.

Nov 07, 2024

I brought a new-to-me Beetle here for a post-purchase inspection. They called an Uber for me to take me home after I dropped it off. Liam was very communicative, transparent, and so helpful working with my warranty company to get as many repairs covered as possible. They answered all my questions and never made me feel stupid. I would trust them to work on my Beetle again, and help me prioritize if money had been an issue with the recommended repairs. They cleaned up my car for me before having me pick her up, and left me a bottle of water and a cookie. Thank you, Dubwerx!

Nov 07, 2024

It is definitely time to update this review and no change to the star rating as 5 is still the highest allowed. This crew comes through clutch every time and if there is an issue, they own it and resolve as appropriate. Just this week I had an urgent tire issue and they got me in, assessed, and back on the road after repair on the same day. We are lucky to have them locally, absolutely recommend! I've been working with Ryan and the team for the last 11 years and there's multiple reasons why I keep coming back. In the front office Adrian and Evan are both helpful and friendly offering not only advice on maintenance fixes, but performance upgrades as well. The technicians do great work and the attention to detail shows e.g. zip ties to clean up wiring harnesses, fixing minor details that aren't necessarily part of the work being done. Pricing is not only fair, but quite competitive and they are willing to work with you on hard to find or aftermarket parts they can source through their vast network. As far as convenience goes, the availability of loaner vehicles is extremely helpful so that I can leave my car with them yet still commute to and from work. It's been great to see them grow and the newly updated garage is great, especially the reception area! Whenever someone asks me where to take their Audi or VW I never hesitate, it's Dubwerx all the way!

Oct 07, 2024

*2024 Update* The Dubwerx team continues to impress! I have been taking my VW here for regular maintenance since 2022 and and have received nothing less than stellar service. They are honest, quick, and accommodating and would recommend them to anyone with a VW, Audi, or Porsche. I recently had my Volkswagen in for regularly scheduled maintenance at Dubwerx. My experience was nothing but positive as the team was professional, helpful, and responsive to all my questions/concerns. I will definitely be using them for all my car maintenance needs in the future.

Oct 07, 2024

Did a great job on my Audi service. Appreciate their prompt communication and transparency. Will definitely come back in the future.

Oct 07, 2024

I came here for a pre-purchase inspection on a 2018 Volkswagen Beetle. They were great and saved me thousands of dollars. I am not super knowledgeable on cars so the staff took the time to explained all the issues to me in a very respectful and professional way so I fully understood. The paper work I received on their findings was very detailed and easy to read. This made it super easy to negotiate with the dealership.

Oct 07, 2024

These guys are the best! I appreciate their clear communication and ability to accommodate varying schedules.

Sep 07, 2024

Dubwerx is the only place I go for any service on my Volkswagen. Very professional and the work is always done to my satisfaction. If you need any repairs or service done do yourself a favor and go to Dubwerx

Sep 07, 2024

Everything was excellent, very responsive to questions and texts. I received timely updates throughout the day. The loaner was clean and fun. The cost was fair, and the work on the car seems to be holding up. Overall, I'll be coming back!

Sep 07, 2024

Excellent service was performed on my 2003 VW Beetle. Will not take my Beetle anywhere else now. Dubwerx treated my car like their own and they went above and beyond to solve an inside door handle issue. I am completely satisfied with their technicians and customer service.

Sep 07, 2024

I count on Dubwerx to keep my Audi in top condition. Can’t say enough good things about this shop.

Sep 07, 2024

Knowledgeable friendly service. Thanks Robbie

Sep 07, 2024

Super happy with the maintenance work on my Volkswagen Jetta! Great customer service as well! 100% recommend Dubwerx!

Sep 07, 2024

Super professional and knowledgeable. Fast service and honest repair work. I’ve never had a complaint and will continue to bring my Audi here!

Sep 07, 2024

They did an awesome job. Great customer service. I will be back.

Sep 07, 2024

This is the 2nd time I’ve brought my car to Dubwerx and again, they over-delivered! Liam is great to work with and I appreciate how thorough they are and how well they explain things to me. I love my car, and I’m confident in the work they do!

Sep 07, 2024

After years of being Audi/BMW owner I thought I would give Dubwerx a try. Dubwerx is likely the most competent in repair & service I have experienced with my Audi in the greater Cincinnati area in years! Excellent knowledge and service! I would highly recommend Dubwerx.

Sep 07, 2024

Always go above and beyond with great service!

Sep 07, 2024

Dropped off the car for a “head to toe” inspection. They called and went over everything with me, were honest and up front about what should be done now, what could wait and based on my mechanical ability what I could do. They did not try and scare me into massive repairs, talked me through everything. I can’t say enough good things about this team. They even warranty their work. If you have a VW, Audi, or Porsche, this is the shop you want working on it, maintenance, repair, or even performance upgrades. You are in good hands with Dubwerx!

Sep 07, 2024

Dubwerx is the best when it comes to Volkswagen, Audi and most euro cars. I’ve been coming for years. Service is perfect, they even have loaner cars and or Uber services to get to and from. Friendly folks and they really care about keeping your car on the road and reliable! Got me for life.

Sep 07, 2024

I am so happy to have found Dubwerx! Dubwerx is extremely knowledgeable and has amazing customer service. I have never had to wait long for an appointment and the communication during the appointment is outstanding. They are car experts and I cannot recommend them enough.

Sep 07, 2024

I recently had work done on my Beetle at Dubwerx. They let me know the estimate of how much it would cost before the work was done. I was impressed with not only the professionalism of the employees, but also how clean the entire facility was. As soon as you walk in, you are greeted by smiling and friendly faces. I highly recommend this business to anyone needing maintenance or repair work on their VWs.

Sep 07, 2024

Liam and his team took excellent care of my Porsche Cayenne and resolved the issues I was having from my vehicle. Excellent service and communication.

Aug 07, 2024

I only trust Dubwerx when it comes to my car. Best service, very knowledgeable, and a great group of guys that work there.

Aug 07, 2024

Dubwerx has been great in both their service and their communication.

Aug 07, 2024

Dubwerx is the only place I will take my VW, service and staff are excellent

Aug 07, 2024

Dubwerx is the only place in Cincy I trust to work on my RS5. I’ve been there three times and the communication and speed in which they service vehicles is outstanding each time. For as long as I own an Audi and live in Cincy, I’ll be trusting Dubwerx to work on my car.

Aug 07, 2024

This place. I LOVE it. I have a 2004 VW R32 that they’ve tended to with care and now I have a 2022 Golf R that I will trust to their care. The shop is well managed, the communication is exceptional, and the rates for service are always in line with what I expect. Trust your car with them. You won’t be disappointed.