Dunkum's Tire & Auto Services
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Review highlights
"Amazing service, fair pricing"
"Great customer service with trust worthy mechanics who don't rip you off!"
"I highly recommend for any automotive work, including state inspections"
Overview
Categories
Auto repair shop, Tire shop
Directions
2201 Dickens Rd STE B
Richmond, VA, 23230
Phone number
Call: (804) 285-3298Website
N/A
Hours
Sunday
Closed
Monday
7:30 AM - 5:30 PM
Tuesday
7:30 AM - 5:30 PM
Wednesday
7:30 AM - 5:30 PM
Thursday
7:30 AM - 5:30 PM
Friday
7:30 AM - 5:30 PM
Saturday
Closed
Reviews
Oct 05, 2024
Dunkums is the best. David and the crew work on my personal vehicles and the fleet at my job. They are always up front, fair and honest. I highly recommend for any automotive work, including state inspections
Aug 05, 2024
Been coming here for a decade for both my vehicles. Had my neighbor start coming too. Honest mechanics and couldn't imagine going anywhere else. Thank you for all the great work.
Jul 05, 2024
Great customer service and very reasonably priced Best in the business
Jun 05, 2024
I visited Dunkums for the first time to get a new valve stem on my partners car. Walking in, I was greeted and the energy was good. I told them what I was there for and luckily, they had time to fit me in. I know this was a smaller job but they were great at keeping me informed and educating me about the TPMS sensors and such. I appreciate the conversations and help with the car.
Apr 05, 2024
Very Trustworthy, professional, accommodating & they know how to fix what needs to be fixed! Fair & reasonable. They Even serve cookies & Donuts when I have come! They seem like a happy team & I like supporting this business as I trust them completely & appreciate their honesty, ethic, & quality service. They all have been nothing but pleasurable to work with since day 1! Whenever I have car trouble they are always who I call! I love that they don’t make me feel clueless as a female. They communicate well with what could be fixed & what my options are which i always appreciate. You won’t regret using this company for your car needs.
Mar 05, 2024
Another quality repair at Dunkum's Tire and Auto. I had some issues with a stumble on my Mercury Mariner, I took it in to get looked at with 207,000 miles expecting the worse news. Was told and shown that a mouse had chewed up the air intake filter and the debris clogged up the mass air intake sensor causing my issues. Cleaned it and new air filter and now runs like new again. I have been coming here for 15 years and won't take my personal vehicles anywhere else. Honest and friendly staff
Dec 05, 2023
Amazing service, fair pricing
Dec 05, 2023
Friendly and great service
Dec 05, 2023
Great guys!
Dec 05, 2023
Great service. My tire light was on and some other problems and they took care of it.Not pushy at all to buy things but cares about your car. Highly recommend..
Dec 05, 2023
I have to edit my review and bring my rating down. Today I am not a happy customer. My husband has used this service for decades. I began to use them when he and I got together 8 years ago. The last 3 jobs we had done were big jobs. 2 before the one they just did they made mistakes on. The first was a full radiator replacement on our van, part of the car that was mostly cosmetic plastic barrier wasn't put back on. We didn't even notice honestly until we got a call from the shop to bring the car back so they could put it back on. No big deal. No safety issue, they saw the problem and made it right. 2nd was an alternator on our car that was a beast to get to. In the process the horn was disconnected to get to the alternator. My husband drives the van, I drive the car. I work at home and rarely drive so it took a few weeks to notice that I didn't have a horn. I noticed when someone traveled into my lane of traffic and I couldn't warn them I was there. My child was in the car. We contacted the shop and they immediately made it right which is why they got the opportunity to do the 3rd big job for us this year. I however was not leaving the shop this time until I knew everything was right. The van had a huge job with a strut the threw a rod or something. It was freakish and uncommon. When my husband and I went to get the vehicle today it sounded funny when the car was started. There was a metallic rattling that wasn't there before. I asked for someone to come hear it. As the car had been running for a bit it stopped. We were talking about what was done on the car and I mentioned that when my husband first noticed the rattling sound I thought it was because the hood and the front end don't look like they sit right any more. I didn't say that the shop did anything to those. Dave (the owner) got defensive and pissy and was like "well we didn't even take that off or do anything with it so whatever." I didn't say they did. I said it doesn't sit right. I didn't like his tone (I didn't know he was the owner, I had only met him one other time my husband usually deals with the shop) I went inside to complain and the person inside went to page the owner and then told me that was who was at my car. Why are you getting an attitude with a customer? Were you mad that I stopped to make sure things were right before we left because the last 2 times we gave you big jobs to do we had to come back to get something fixed? I can promise this. That was the last big job from me. I told my husband he can take his vehicle back if he wants but I will not.
Dec 05, 2023
I visited for an oil change. I was in and out as promised. Good clean atmosphere. Friendly and professional service!!!
Dec 05, 2023
Over 20 years of trusted service.
Dec 05, 2023
Very professional and they're great at what they do.
Dec 05, 2023
this is the best shop in RVa. super friendly honest and straight forward. Explains what you need and don’t charge fees or extra for simple fixes. Only place I’ll take my jeep.
Dec 05, 2022
As a female new to the area I was skeptical. This shop is very professional, knowledgeable and trustworthy! Totally HONEST! Been going to the shop for 5 years and referred everyone I know.
Dec 05, 2022
Great great good office and Mechanic's
Dec 05, 2022
Great staff Very knowledgeable 5 star
Dec 05, 2022
Horrible service. Not trustworthy. Rude.
Dec 05, 2022
I blew a tire on I-85, and didn’t have the key for the locking lug nuts. To top it off, the tow company dropped me at the wrong location. BEST MISTAKE EVER. The staff at Dunkum’s were very polite, honest and upfront about the pickle I was in, and they did everything they could to help me out, including calling a nearby shop which specializes in euro cars and organizing me being transferred to their shop. Give these folks all of your business, as I am from out of town and can’t make them my only mechanic. 12/10 would have a flat tire in front of this shop.
Dec 05, 2022
I needed a tire plugged and chose Dunkum's simply because it was close to where I was. I'd never been before. They took me almost right away and had a little trouble fixing the tire so it took a little time. I sat in the waiting room and had the opportunity to watch the way they interacted with each other and with their customers. They seemed to know everyone. I mean really know their customers. I was so impressed with the way this little family business conducted itself. Although the wait was long, it wasn't unreasonable. The owner went above and beyond and I appreciated it so much. I believe I found the shop that will handle all of my automotive needs in the future.
Dec 05, 2022
Insanely well priced, and HONEST people. I’ll definitely be back!
Dec 05, 2022
Reasonable and polite. Would recommend.
Dec 05, 2022
This group will take care of you!!
Dec 05, 2022
This place is great.
Dec 05, 2022
Unfortunately, my visit here was horrifying. These folks are crooks.
Dec 05, 2021
Although the wait was a bit long to get my tire replaced , they were very kind and thr price was reasonable. Definitely recommend.
Dec 05, 2021
Great customer service with trust worthy mechanics who don't rip you off!
Dec 05, 2021
Great customer service!