Dunn's Auto Repair
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Review highlights
"Just left this spot. Dropped in needing a quick flat repair. Outstanding service and efficiency!"
"Very easy going shop, with nice people, quick work and a fair price."
"Dunn's is a great automotive repair shop who treats you like family."
Overview
Categories
Auto repair shop, Auto air conditioning service, Brake shop
Directions
208 Lake Air Dr
Waco, TX, 76710
Phone number
Call: (254) 772-6120Website
View websiteHours
Sunday
Closed
Monday
7:30 AM - 6:00 PM
Tuesday
7:30 AM - 6:00 PM
Wednesday
7:30 AM - 6:00 PM
Thursday
7:30 AM - 6:00 PM
Friday
7:30 AM - 6:00 PM
Saturday
Closed
Reviews (32)
Jan 31, 2025
Very rude. Explained my issue. Said he didn't know if he wanted to work on issue due to bunch of shade tree mechanics looking at it. He assumed because the mechanic who looked at my truck has been in business for 30 yrs and has a 4.9 star rating compared to this shade guy. Don't have to be rude just say you not smart enough do job. The only reason other mechanic couldn't diagnose issue was he was mobile and he got my truck running so I could get home.
Nov 07, 2024
Every time I have an issue no matter what it is, this place always helps me out and never lets me down
Nov 07, 2024
I had a fantastic experience at here. The staff was friendly and knowledgeable, taking the time to explain the repairs needed for my car.
Nov 07, 2024
The people there are friendly,and the prices are very fair.
Oct 07, 2024
Really good service with affordable prices, treats like a gamily member... impressed... will be meeting them again, for sure...
Oct 07, 2024
you're not gonna find a more friendly, knowledgeable, and reputable team of people to work on your car than Dunn's !! I'd give them 10 stars if i could !!!
Aug 07, 2024
I have had multiple times where I’ve taken my car in for service. Each time, I was given HONEST information and service. They don’t try to sell you something you don’t necessarily need. Very honest folks. Highly recommend.
Jul 07, 2024
Best in town. High Integrity - accidentally charged me $90 more on repair. 4 days later called and refunded that money when they easily could have never said anything.
Jul 07, 2024
They do great work on do what is required to fix the problem rather than everything that will need to be done in the future.
Jun 07, 2024
Great service! Honest and fair. As a single female, I was always taken advantage of by private AND reputable car repair businesses. Dunn's was recommended to me by a male coworker who raced cars and built y-block engines, and they have taken care of my vehicles for over 20+ years now!
Jun 07, 2024
Our go-to mechanic. Trustworthy and reliable. Avoids unnecessary charges, and offers helpful tips or even small fixes. Well priced. Only limitation is that it’s first-come first serve, so they work you in as they can, then let you know when it’s ready.
May 07, 2024
Always great service from an extremely knowledgeable group… the front office to the mechanics. Very honest and trustworthy!
May 07, 2024
Honest shop. I highly recommend. If you have a college student and need to get them to a trustworthy shop with fair prices, send them here and rest easy.
Apr 07, 2024
Called spoke to Chris told him me lower ball joints were bad dropped off Thursday called me promptly at 7-7:30 Friday morning and told me that the uppers were just as bad so he did it INCREDIBLY FAST and was OVER a $100 LESS than he quoted me!! They won me over!! I highly recommend them
Apr 07, 2024
Customer service was amazing every time! Upfront honest genuine people. In and out. Definitely my new Go-To. Got all for brakes and two rotor replacements. Low 600’s
Apr 07, 2024
Should've made this review much sooner, but better late than never I guess. I used my personal OBD scanner on my '13 Chevy Impala that had a check engine light. One of the codes that showed on the screen was a P0496 and right under it, it said "Evaporative Emission System High Purge Flow", so I took a picture of the screen. One morning I came to this place and told the two grumpy boomers at the front desk about the engine light, told them what exactly the issue was and even showed them the picture I took of my OBD screen. After all that, they disregarded it and said they would to do a diagnostic. I asked "why do a diagnostic when I just showed you what the issue was?" They said in an mocking tone "we don't trust those scanners, we have to find what the issue is ourselves." They were going to charge $80 for the diagnostic. At that point I said "forget it" and left. Afterwards I found out via Youtube that a P0496 was an easy fix and decided to do it myself. After I got right replacement part and fixed it myself my Impala no longer had the check engine light. Just goes to show how arrogant and money hungry most mechanics are.
Apr 07, 2024
They are my ho to shop. Honest and easy-going folks. They don't do what the newer shops do. They just get the job done.
Mar 07, 2024
Honest people
Feb 07, 2024
Didn’t get as far as having them service my car, as when I called to get a ballpark figure on an oil leak repair and actually told them where it was leaking, the man who answered the phone got real snotty with me and said they would have to look at it first. Well, the guy at Kwik Lube that informed me of the leak is the one who referred me to Dunn’s and told me they could give me that information over the phone, so obviously, Dunn’s just couldn’t be bothered. Will continue to look at other places that want my business!
Feb 07, 2024
Dunn’s Auto was great!! My AC stopped working and not only were they quick to tell me the issue but also to repair it and for a decent price. If I have any issues in the future, I’m definitely coming back to them!!!
Feb 07, 2024
Great staff,,, head mechanic is overwhelmed but does a great job!! Chris is a great service advisor, he always follows up and is easy to work with.
Feb 07, 2024
Quality work
Feb 07, 2024
Wish we had more people like the people that work at Dunn's. They are extremely honest and outstanding in the work they do. Our son has taken his Jeep there twice, and they have done a remarkable job and did not once try to upcharge; in fact tried to find ways to save money without compromising quality of workmanship or product being used to repair. Too bad other shops cannot follow this same model.
Feb 07, 2024
this place did a really great job trying to find out what happened to my car they think someone was messing with my car they think someone was trying to take thing off my car I had some missing pieces. of my car taken
Feb 07, 2024
Check out my car for me to help me out thank you guys
Feb 07, 2024
Got my tires rotated and oil changed the same day I called. Nice people and VERY reasonable prices 👍
Feb 07, 2024
Great service, Great hospitality. Got it fixed by the end of the day.
Feb 07, 2024
I have had numerous repairs completed there for numerous vehicles over the years. They have always been honest (to the point of not charging me when a part failed that wasn't even their fault) and expedient. Their prices are fair and communication has been fantastic. If you are apprehensive about getting your vehicle serviced by an independent shop, there is no reason to be. This is the place to take your vehicle if you are not sure how to handle your repair.
Feb 07, 2024
I've had two repairs completed by Dunn's. The work was well done, reasonably priced, and done quickly. I'll keep coming back!
Feb 07, 2024
Thank you so much for helping my mother. I am in Greenville, TX, and she was there in Waco. She needed help, and for me, you went above and beyond to help her. You even called me back to let me know she was safe. You were a true blessing, and I will never forget the kindness you showed us. God bless you, and I pray your business will always be successful. Thank you Stephanie Harrington
Feb 07, 2024
They always take care of me, fair prices and fast.
Feb 07, 2024
This is where you send your 85 year old mother alone to have her car fixed.