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Duty Tire & Service Center

5

4

3

2

1

4.6
(211 reviews)
Review highlights

"Showed up with no appointment and was taken care of right away. I wasn’t sure why my tire had been leaking air but they were able to locate a nail and plug it. Affordable …"

"BEST PLACE IN TOWN! super friendly staff, quick and efficient work!"

"Owner Steve Duty very personal and fair in pricing"


Overview

Categories

Auto repair shop, Brake shop, Mechanic


Hours

Sunday

Closed

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

7:30 AM - 1:00 PM


Description

To keep your vehicle running properly at all times, we offer a number of services in the Raleigh, NC 27603 area that are carried out by our certified, expert auto service and repair technicians who have years of experience performing everything from oil changes to a complete engine overhaul.


Reviews

Sep 27, 2024

Great spot for service and inspections! Mack is very knowledgeable and honest I highly recommend this shop!


Sep 27, 2024

Took our truck there for a leak and it seemed to be a radiator leak. They had the vehicle for a long time tested it out and pressure check the radiator no issues so they were thinking it was a transmission leak. I did show them on both sides under the front bumper where the liquid was. And even brought a paper towel in and my wife and said it was the color of it. So we had to take it to the dealership with your know going to cost more And they did a pressure check and had to replace the radiator and I told him to keep the old one. I showed up and for sure it was leaking on the bottom if you're facing the vehicle think it was the right lower part of the radiator with 140,000 miles on it. Not sure what device they use to check the radiator but they need to get a new one.


Jul 27, 2024

Hella good tires


Jul 27, 2024

I had a great experience with Duty Tire! They fixed the AC in my car. They were honest, their prices are fair, and they did everything they said they were going to do. They fixed my AC in just a few hours. I would highly recommend them.


Jul 27, 2024

Not a computer generated review! Excellent service on an emergency valve repair. In and out in less than an hour. Thank you!


May 27, 2024

I went in for tire assistance and left with a violently shaking car and brake pad light on. Clearly they did something to my vehicle. Beware!


May 27, 2024

Love the service here. They helped me within a few mins for my tire losing pressure.


May 27, 2024

Quick, honest, and friendly staff.


Apr 27, 2024

Great people


Apr 27, 2024

Kevin and the crew take good care of my car. They get me right in and always get me the best price for my tires.


Apr 27, 2024

Staff is friendly, attentive and have great prices..My family has been going to Duty Tires since the 70's/80's 🥰


Apr 27, 2024

The staff is low-key and kind. They are done when they say they will be and do quality work for under-market prices.


Mar 27, 2024

In and out within 10 min for my state vehicle inspection. Excellent experience.


Mar 27, 2024

The best and most reasonably priced auto shop in the triangle. Big thanks to Kevin! He took great care in getting my truck tires balanced all while delivering the very best in customer service.


Dec 27, 2023

Always fair and honest service.


Dec 27, 2023

Been bringing my vehicles here for years, it’s a trustworthy shop. Good prices, quick turnaround, and most importantly the best quality work around. Highly recommend this shop.


Dec 27, 2023

Knowledgeable and fair prices.


Nov 27, 2023

Always great service.


Nov 27, 2023

BEST PLACE IN TOWN! super friendly staff, quick and efficient work! Very trustworthy! I’m always pleased with their work.


Nov 27, 2023

Beware, this shop will scam you. They lie and short changes you on materials. I asked for an oil change with Mobil 1 and a tire rotation. The garage was busy so I waited outside. I could see a tech bring the car in. To my surprise, after draining the oil, he filled an oil jug from a bulk tank and proceeded to pour the contents into the engine. Even worse, he didn't rotate the tires. When he brought it down, I told the tech he needed to rotate the tires. He told me it didn't need them rotated. I told him I always have them rotated after 5k miles, and it's time. Then he told me he couldn't find the key to the lock nut. So which is it? Can't find the key or didn't need it. I did an oil analysis after 3k miles and the report was completely different from a baseline analysis using Mobile 1 synthetic oil done earlier this year. It's pretty obvious they're not using synthetic oil at all.


Nov 27, 2023

Came in for inspection which passed but big guy at counter was dry AF. Like he didn't want to be there. 1st and last time here


Nov 27, 2023

First time visit, drawn by good review. Staff were rude, ask me to call to schedule even though I was standing right in front of them. Focused on eating their food throughout the interaction, didn’t even look up when talking to me.


Nov 27, 2023

Good service and reasonable price


Nov 27, 2023

I don't know why there were bad reviews but I had a great experience there. I took my father's car in for a service- a steering wheel fluid leaking which was diagnosed by another shop. To my surprise, they checked and didn't find any leak. I really appreciate their honesty. 5-star rating and you gained a customer. Thank you!


Nov 27, 2023

I visited Just Tires, not Duty Tire, on Capital Blvd. Was very pleased with service and friendliness of staff. They rotated my tires and tested my brake fluid for free.


Nov 27, 2023

I went there yesterday to get my son car inspected. We had a great experience Steve made sure we were well taken care of. The customer service was great . I will be back for any future inspection


Nov 27, 2023

If I could leave Duty Tire a 6 star rating, I would. We were considering purchasing a used car from a local independent dealer and brought it to Duty for a pre-purchase inspection on a Saturday morning around 11AM when they were super busy. We were concerned about rust since the used car was owned up north, so Steve went into the parking lot himself and crawled under the car. Rust wasn't an issue, so we opted for a pre-purchase inspection to get the car on a lift. Jose took a look at it and found a problem. Lo and behold, the transmission was leaking. We walked away from the car. Thank you so very much Steve and Jose for saving us $4,000 - $5,000 in replacing a transmission. 6 stars. 10 stars if I could.


Nov 27, 2023

My tire pressure light was on and the Duty Tire team gave quick and helpful service. Will be back!


Nov 27, 2023

Very friendly staff. Waited over 30 minutes for my receipt after I had paid. That's would be my only qualm. But overall the service was phenomenal and the staff did a really good job.


Nov 27, 2023

Was quoted at over $900 from Christian Brothers Auto to have a coolant temperature sensor replaced and same repair from Duty Tire is a little over $500 (over 4+ hour repair). Everyone is very honest, helpful, and efficient. I am now a lifelong customer because of several good experiences and trusting my vehicles to Duty Tire.