DW Campbell Tire and Service Center

Dec 06, 2024

I took my truck in to replace the side mirror, as I only needed the mirror cover and glass—both of which cost just $70 on Amazon. Everything else, including the electrical components, was working perfectly fine when I dropped it off (I even checked beforehand). However, after two days, my company declined the repair because the shop was trying to charge over $600 for the job. When I went to pick up the truck to fix it myself, I found that they had removed the door panel without any reason, and mysteriously, the electrical system was no longer working. In the end, I bought all the parts on Amazon for $70 and replaced them myself, but now the electrical system doesn’t work at all—for no apparent reason. Very disappointed with this experience and wouldn’t recommend their service.

Dec 03, 2024

Everyone is very professional and the work that they do is outstanding. And they never try up sell you stuff to increase your bill. They very honest and and to the point. I have been using them fir over 15 years and have never been unhappy with any of the work that they have done on my vehicles.

Nov 30, 2024

Best in town, it's the place I choose even though I live 30+ miles away.

Nov 30, 2024

I have used this location for the past 27 years. The staff is incredible. I can recommend them without any reservation. They do a fantastic job.

Nov 30, 2024

Wouldn't get my car worked on anywhere else. Tony and his crew are honest and quick

Nov 23, 2024

Very professional and great service

Nov 07, 2024

Always reliable and timely. Staff is knowledgeable and helpful.

Nov 07, 2024

Quick and efficient service. Would not go anywhere else.

Nov 07, 2024

This Goodyear location has been my ‘go-to’ auto repair shop for almost thirty years. They are knowledgeable, professional and highly service-oriented. I recommend them highly. Thanks to Tony, Marcus and the rest of the team for their reliable, timely help.

Oct 06, 2024

Awesome business!

Oct 06, 2024

DW Campbell really sets the bar. I’ve taken my vehicle there for years and always know they’re going to provide excellent service for reasonable costs. Do yourself a favor and trust them with whatever you have that has wheels.

Oct 06, 2024

Excellent service as always!! They have been my go to since 2005 and never disappoint.

Oct 06, 2024

Great Service from Q. and the team. Both,their professionalism and customer service was beyond outstanding. I had an issue with vertigo and I had my warranty company tow my car in. I Spoke with Q. who made me fill comfortable in trusting him 2 leave my car with the team at DW. He then worked with my warranty company who covered the repair of my A. C. all while keeping me informed of the progress of the repair,all in a matter of 1 day. My warranty company (Endurance)then towed my car back home as I was recovering from vertigo. My car is my baby,and I was nervous because of it being my first time dealing with C.W. TIRES.. U can trust these to put in the work,this is my new home 4 car repair, let them take care of u 2..

Oct 06, 2024

I always have a wonderful experience at this store!!

Oct 06, 2024

Well taken care of and let me know of problems I was unaware of. Had I gone without having those fixed, I’d been in deep trouble! Thank you!!!

May 06, 2024

Awesome service, always honest and fair.

May 06, 2024

Great team, great service and very knowledgeable. Been fixing my car hear for almost 2 decades

May 06, 2024

I like providing a challenging but realistic photo of Grandma and grandbaby.

May 06, 2024

These guys are the best! Wouldn't go anywhere else.

May 06, 2024

Today, I had a nail and flat tire on the right passenger side of my vehicle. Tony was able to identify and fix the problem quickly as well as get me in and out quickly. Tony Kinsler - the store manager was very informative and his customer service was great. I am shocked at how fast Tony and his staff were able to resolve the issue with my tire and get me out of there! Highly recommend! Ask for Tony.

May 06, 2024

Got me in and out in no time. Exceptional customer service.

Apr 06, 2024

Truly a horrible display of customer service and blatant lying. I experienced a transmission issue on my 2014 Dodge Charger and had left it to this Goodyear. Once checked out, I was told over the phone THREE TIMES the only service I was paying for was a "block test" for my engine which was $35. When I arrived to the shop to retrieve my car, I was given a bill for $186. They charged me for a "diagnosis run" as well which was not informed to me as the customer, nor did I agree to that at all in any case. When confronted about the over charge, the manager Tony and the sales associate "Q" did nothing but gaslight the situation, claim "I didn't remember what they told me", and held my vehicle hostage unless the total of $186 was paid. I also did not receive the itemized list requested for what was needed to be done to my vehicle. I, the customer, was flat out lied to and taken advantage of, while also being made to look as if I'm angry or irate, when I arrived with the pretense of paying $35 for a simple engine test, but was forced to pay $186. Another sales associate agreed they lied and stated they should've only rung me up for $35. These guys are unfortunately money hungry losers and they will lie to you over the phone and take advantage of any dollar they can. If going here, asked for itemized lists of work, associates names who you speak to on the phone, and maybe record your phone calls with this location. They will lie to you. The most disgusting display of customer service I've ever experienced and associates Tony and Q have not one ounce of professionalism, integrity, or honesty in their very, very small minds. Sadly this is what makes them nobodies. Unfortunate. I also called Goodyear and D.W. Campbell Corporate to report this claim and they informed me that THIS LOCATION is NO LONGER ASSOCIATED with D.W. Campbell OR Goodyear and is an INDEPENDENTLY OWNED SHOP. So in actuality, we DON'T KNOW who owns this shop and why they still wear Goodyear uniforms. They are lying for every dollar they can because basically, nobody can challenge them! Do not send your car here!

Dec 07, 2023

Do your research before coming here/ get estimates from other shops it will save you lots of money

Dec 07, 2023

I’ve driven cars for over 30 years. Without question, the service at this Goodyear store is the best that I’ve ever seen of any tire store I’ve been to. My needs were fairly simple. I had a nail in my tire that needed to be patched. They promised it would be done in less than an hour and a half. It was done in about 45 minutes. The cost was $30. The two gentlemen at the front desk were extremely nice. I witnessed one of them interacting with a female customer. That’s not always the best of interactions at car service centers. This guy was extremely helpful with her and she left a happy customer. If their work is half as good as their customer service, it will be top-notch. I will definitely be back the next time I have tire needs.

Dec 07, 2023

This was one of the worst customer service experiences I've ever had. I came in with a warranty claim for pre-worn front tires since my vehicle only has $24k miles and the Goodyear tires on my Tahoe are supposed to have 55K miles limited warranty. The gentlemen immediately started telling me everything I've done wrong to cause the tires to wear out in order to try and sell me new tires and disregard my claim completely. So frustrating to have that type of experience when I've kept up with service since I've owned the vehicle, but he decides to make accusations to make my warranty claim invalid so that I have to come out of pocket and so that he can get the sale. Never doing business with this place!! Beware, they are only trying to get as much money as they can out of you, regardless of your situation.

Dec 07, 2023

We had a flat while traveling on I75. Called DW Campbell and drove there on the spare. They had our tire and fit us in the same day. All the staff was very nice! The waiting area and restroom were clean. We are grateful for their excellent service.

Dec 07, 2023

We were driving with family and dogs through town when we had a flat tire Ron and Holly saved the day! when we got to the tire shop I turned the car off, and the battery died. So we had to get a new tire and a new battery and we were out the door within two hours they were very friendly and Amazingly efficient! awesome -five stars!!

Dec 07, 2022

Always consistent, never any surprises on the bill when picking up the car. For most part great attitudes. You will get a couple that call you that are rude, but consistent keeping the samehelp, techs and front end desk. This makes me a lot more comfortable always seeing the same people and you will know who the rude ones are. I would recommend this garage to anyone needing repairs.

Dec 07, 2022

They get a 5 for plugging my tire, a run flat so that mattered a lot to me. But for oil changes 0000000, they won't admit certain cars they have no specifications for them. Charging me More than the dealership he said if its cheaper than that run. But again he has 0 specifications while mansplaining to me about the specific type of oil like I drive a rocket. UGH. Never again.