E & M Mufflers & Auto Repair

Nov 07, 2024

They did terrible work!!! Do not take your car here. We took our car here based on reviews... which was misleading. We had our struts replaced to begin with and they quoted us a fair rate. We had them replace them but were told that the parts were faulty so we left the car there an additional day. They then told us they need to replace the clips but couldn't give us a quote until they started working on it. Which was a red flag. We demanded a quote which they gave us, so we said go ahead. When we picked up the vehicle I drove away and noticed that they broke our wiper and fixed it with zip ties and I thought that was unprofessional and another red flag. Then I noticed the car sounded way worse. Because of the wiper I didn't want to take the car back, which I'm glad we didn't. We went to a more reputable repair shop with national recognition. That's where we learned that this place did a terrible job... They cross threaded our axles so we had to replace them. They didn't fix our car, they used parts that were not in the new repair shops national directory. We were also informed that they didn't even keep track of what bolts went where and just did a incredibly sloppy job on top of costing us $$$. Never again!

Oct 06, 2024

Very attentive and mechanics charge fair pricing for quality work

Jul 06, 2024

Quick and friendly service. I went because my tire needed patching. They took care of it in 30 minutes. Thanks!

Apr 06, 2024

Definitely recommend this place. I had a flat tire early this morning. Came here and the receptionist was very nice and told me they could help me out. I was in and out within 30 mins. Definitely will be back if I come across anything else that goes wrong with my car.

Dec 07, 2023

Good mechanic

Dec 07, 2023

They are detailed before the work

Dec 07, 2023

Damsel in Distress... I was an hour away from home and really anxious about the low-pressure tire warning sign on my dashboard. I wasn't sure if it was safe enough to drive back to my dealership. I drove to the nearest auto repair shop with good reviews, and I am so grateful I met Crystal and Jarred. Jarred was so kind enough to maneuver my car around the parking lot through the shop because I had a muscle injury that restricted my movement. Being a female not knowing the mechanics and prices of car repairs, I felt so relieved to have been assisted by Crystal. While Jarred examined my car, Crystal was able to answer all my silly questions. Once the adjustments were made, Crystal was able to explain to me what was done. Although the warning sign remained on the dashboard driving home, the service I received was enough for me to feel comfortable taking that long trip home. If Manny the manager happens to read this review, I hope he knows Crystal will be a great asset to his business.

Dec 07, 2023

Great place to get honest car repair done. Which is hard to find today. The manager and workers are friendly and very helpful. Fixed my Durango with no added or hidden cost . .UPDATE The shop owner left others in charge and they seem dishonest and I stopped using them . Took back Durango for some simple oxygen sensors replacement and the engine light never went off again and they kept saying different things and one point why was my fuse box open and messed with. .

Dec 07, 2023

I got charged twice and they won't refund my money so I have started a dispute with my bank. Then they refunded me and then charged me again.

Dec 07, 2023

I've come here twice for flat tire repair, both times I received great service, receptionist was cordial and polite and my tire was fixed in under an hour. Reasonably priced also.

Dec 07, 2023

Nada más roban a la gente no hacen buen trabajo te quitan los catalisticos originales y se los quedan ellos y te ponen unos universales y al final de todo tu carro te lo dejan peor de lo que está y cobran bien caro aparte por no hacer nada les pides un tuneup y nada más cambian el haceite y nunca te cambian la bujías ni los cables eso es un robo.

Dec 07, 2023

These people will try to rob you! While the receptionist was very nice and professional I have to complain about the mechanic and or the owner. Went in to get my truck inspected and was supposed to get a diagnostic and have them submit a claim to my warranty. Well they called me back saying the part was covered but they had “found something” else that wasn’t covered so I was going to give them extra money, $900 to be exact for free because I ended up going for a second opinion and it turned out that it wasn’t true! They were just trying to ROB me! They were going to get paid by my insurance and by me! Super bad experience because I also had to pay them for “checking it out” which I highly doubt they did because the truck was in the same spot the tow truck left it at and when I called the warranty they told me a different thing than these people did. I could go on and on. I hope they feel good about robbing people, especially women. They need the money more than the customers do.

Dec 07, 2022

Awesome 👍

Dec 07, 2022

DONT DO BUSINESS HERE !! RACIST OWNER AND TOO PRICEY. THEY REUSE OIL FILTERS AND SOMETIMES CHARGE YOU FOR SOMETHING THEY DIDNT DO. Save your money and time and go somewhere else!

Dec 07, 2022

Fast service

Dec 07, 2022

Helpful, professional, and super friendly.

Dec 07, 2022

How unprofessional and ghetto can you get Manuel???

Dec 07, 2022

I went here to TRY and get my heat fixed that I need for defrost and I went right when they opened so I can higher my chances to have it done day of, so when I got there they charged $420 for parts and labor when the parts on eBay are $75 for both pieces they said were wrong…. So it’s 1:30 and I call to confirm it’ll be done on time they once are you again say yes it will so I said okay thank you then 3:50 comes which is 1 hr 50 minutes before they close and I’m told “the parts were delayed but in transit so we can’t do it today” then now I’m mad and I say well I’m not paying the $80 diagnostic which is waived after getting the work done with them so since I’m not getting the work done with them after it’s there fault after three time throughout the day telling me it’ll be done day of you’ll think they’ll be reasonable and waive the fee and let me get my car or at the very least lower the fee for a diagnostic that 100% took 5 minutes and I have a check engine light on and they didn’t even tell me why that’s on so they basically charged me $80 for 1/4th done diagnostic…. DONT DO BUSINESS WITH THRM I PROMISE YOU EVERYWHERE BUY HERE IS BETTER, CHEAPER, AND SO MUCH MORE PROFESSIONAL

Dec 07, 2021

Came in as a walk in to see if they could fix the broken hangers on my exhaust and they didn’t disappoint and got me in right away. Staff was super helpful and they had great pricing compared to most shops. 10/10 I will be coming back for a custom exhaust soon!

Dec 07, 2021

Came in with a coolant leaks, and they identified the issue with ease, showed me the leak with the car lifted when I got there, and offered to lower the cost of repair.

Dec 07, 2021

Fair prices!!! Smart staff!!!! Made my car sound awesome.......for real !!! Thank you guys!!! I WILL be back!!!! Awesome!! They are fixing the impossible...dodge Avenger computer issues.... one car guy to the next. These guys are good!!! Thanks again!!!

Dec 07, 2021

Good service

Dec 07, 2021

Great staff very reliable ☺️. I was able to bring my truck in on a Saturday and had it out by the afternoon. Thanks guys. See you soon. .

Dec 07, 2021

My husband Chuck has taken both of ourvehicles here and each experience have been awesome 👌!!!!! Fair prices and wonderful staff....

Dec 07, 2021

My muffler broke i called them up they took me right away at first they told me I would need a muffler but they came back a few minutes later and told me I really need it a flex pipe they were very honest

Dec 07, 2021

Never gave the details of what was wrong with our car, just said it needs a new engine. Called several times to get specifics and receptionist told us the Mgr would get back to us but never did!

Dec 07, 2021

Very bad!!

Dec 07, 2021

You would never find where the repairs were made,they did an excellent job would highly recommend them

Dec 07, 2021

I dropped off my car at 11:30 am and was told it would be on the lift in a few minutes. I did not get a call back until 3 pm and was asked what car i had and why it was there. Then I'm told they will call back in a couple minutes. 45 minutes later i call back and now they don't answer. Many people recommended this place but with them not having the decency to call me back or give me any information on my car, i think ill take my business where its appreciated

Dec 07, 2021

I would not take my car here they are just going to try to get the most money out of you as they can! It’s fraud and wrong what they are doing. I took my car for one thing and it turned to a bunch of other things. When I went to pick up my car the lady told me it was making a noise and I shouldn’t worry because it wasn’t urgent. She made it sound like it was wear and tear on something minor. But the next day it was making a horrible sound from the engine where they were working on the car. And I took it back because I knew it was something that they did otherwise why would she warn me about a noise. And then when I got there she said that it looked like someone did some work on the car when they were the ones that had my car for about a week. I’ve had my car for a few years and I’ve never taking it anywhere else but there and after I took it there my car started giving me trouble. I would not take my vehicle there if I were you. Look at other Yelp reviews and they will tell you the same

Dec 07, 2021

Reliable guys with fast turn around times. Susan is great and they look out for everyone