E & R Automotive

Nov 20, 2024

At first there was a misunderstanding but the owner smoothed it out and the service was great. They did a fantastic job

Nov 20, 2024

Walked in for a quote on replacing a electrical part . One of their office employees Eddie helped me and was able to take in my car and fix that same day.

Sep 27, 2024

Highly recommend this shop, very happy with the results shout out to Isaac and Eddie I appreciate you both 🙏🏼

Aug 27, 2024

The guys at E and R did a great job on my high mileage Honda Element. It drives so much more smoothly now. Good diagnosis, good repairs, good communication along the way, all at a very reasonable price. Highly recommended!

Feb 27, 2024

Nice guys. Easy ti talk to. Good experience.

Nov 27, 2023

Exelente servicio mi troca tenía una falla la cual no le avían encontrado ya en 3 oh 4 talleres El segundo día después que la deje en E&R me marcaron temprano para decirme cuál era la causa de la falla me dijeron que para esa reparación tardarían una semana & exactamente una semana después me hablaron para decirme que mi troca estaba lista asta el momento no eh tenido ningún problema Mi troca quedo como nueva

Nov 27, 2023

Went to get an infotainment module replaced and an oil change on my 2017 Ford F150. My card was charged twice. Once that issue was fixed, my check engine light turned on. Diagnosis revealed that my PCV valve was missing as well as oil cap. Oil was splattered all over my engine. They refused to fix the issue and refused to claim responsibility for the issues that unfolded after they had worked on it. Do business somewhere else please. Poor customer service and quality of work.

Nov 27, 2023

Couldn't be happier! These guys are extremely efficient and communicate well with the issues of the car they even had my wife's car ready the same day! Definitely going back, if need be 😅

Nov 27, 2023

Eddie took care of us, great experience getting my son's Hyundai genesis coupe repaired. He's earned a customer for life

Nov 27, 2023

Honest business that won't break the bank

Nov 27, 2023

I got stranded going from California to Houston. Abel and his team at E&R bent over backwards to make sure I was taken care of. I wasted a lot of time and money taking my car to other shops who could not or would not perform service. Abel made sure I was taken care of right away! This shop has the capability to deliver quality service at volume. They were available at all hours to answer my questions and they even came in on the weekend to make sure I could get back to work in California as soon as possible. They even helped me book lodging in town and gave recommendations for food! If you are looking for an honest and hard working shop that can do it all, don’t waste your time and money going to other shops! These guys really care and they go the extra mile. If you are stranded anywhere between Las Cruces and Van Horn (like me), these guys are the best, most prompt, most professional, most hospitable team you can work with, well worth the tow! They fixed my exploded differential in less than 8 hours on a Friday!

Nov 27, 2023

I'm so glad I found these guys! Very friendly and very professional. Took good care of my 20 year old "baby". They will be my go-to shop from now on.

Nov 27, 2023

If I could, I would give them 8 out of 5 stars. All the personnel who helped me were incredibly helpful, honest, and gave me detailed information about the issues I had. I highly recommend them if you're looking for trustworthy service

Nov 27, 2023

While going on a road trip from Texas to California, my car broke at Van Horn Texas. After towing my car to Elpaso Texas, This shop took care of replacing the car alternator and battery in few hours, while waiting with my family at the reception office cold, hydrated, and a big screen watching Netflix. Thanks for the good service and high professionalism.

Nov 27, 2022

Although my truck seems to be going thru lots of troubles, the guys here have made it a breeze to get the job done. Always fast and prompt service!

Nov 27, 2022

Attentive, honest and great customer service. Eddy provided me comfort in letting me know every step in all repairs, which made it so much less stressful. And to add on their financing option really made this experience the best it could be.

Nov 27, 2022

Beware make sure to get an invoice and double check everything is good before you get screwed over. Paid him and the reason I took the car in is still going on...

Nov 27, 2022

Excellent services.

Nov 27, 2022

Great customer service!

Nov 27, 2022

I my son and I were traveling from California as he was moving to Austin, Texas. His car broke down on interstate 10 right outside of El Paso. We’re basically stranded, we called and spoke to Eddie and he said to tow the the car in and they’ll see what they can do to get us back on the road. Great customer service, honest and went above and beyond helping us get transportation to stay at a hotel as we were stranded. They spent extra time trying to fix and diagnose the car, which was greatly appreciated. It turned out that the car needed to be brought to the dealer and the engine had been under a recall. It would be replaced under warranty. All I can say is if you live in El Paso and need automotive work, these guys are the guys to go to and if you’re traveling through and ever get stuck they’ll be there to help you out. Thanks again Eddie and team!

Nov 27, 2022

I’m from California traveling to Austin and stopped in El Paso for oil change I find them on yelp and the service here was fast and great customer service definitely the place to go if ever in the El Paso area

Nov 27, 2022

Very attentive, professional they took care of the problem. I was informed with every decision that was needed. Just so happy with E&R very highly recommended. Thank you so much