Eagle Transmission-Repair
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Review highlights
"Good place for transmission service, their diagnostic check is free."
"My clutch blew out of town and I towed my Jeep all the way back to Eagle."
"Again great service and people work here."
Overview
Categories
Transmission shop
Directions
6218 Menchaca Rd
Austin, TX, 78745
Phone number
Call: (512) 448-4747Website
View websiteHours
Sunday
Closed
Monday
7:30 AM - 6:00 PM
Tuesday
7:30 AM - 6:00 PM
Wednesday
7:30 AM - 6:00 PM
Thursday
7:30 AM - 6:00 PM
Friday
7:30 AM - 6:00 PM
Saturday
Closed
Reviews
Nov 23, 2024
We took our 2012 Jeep Wrangler here for some issues we were having. Everyone there is very nice. This is an honest transmission shop that we will use again when the time comes. I highly recommend them!
Nov 07, 2024
It’s upsetting to have had a transmission be rebuilt at this shop, just to later have it go bad and find out that we were scammed. We had a 68rfe transmission rebuilt to a “stage 3” and after 20k miles after the first service Eagle performed the transmission took a dump. Took it to a local shop only to find out that all the “performance” upgrades that were done were just done on paper. If you want to rebuild or modify your transmission, I would go elsewhere! They will rob you at Eagles transmission!!!!!!
Nov 07, 2024
Tim came though. Had a 1996 F250 work truck with a burnt out transmission. Before he would call the job complete, he made sure the problem that led to the breakdown was fixed. That proved to be an electrical issue outside the transmission and took a while to diagnose and get repaired. Tim and his crew got the problem fixed, and the truck is back to work.
Sep 07, 2024
Quick honest work, highly recommend!
Sep 07, 2024
I would give them a zero if I could. Very rude and vague. I don't believe the other reviews which are probably written by a marketing company. You can't be that rude to one guy and not everyone else. Stay away!
Jul 07, 2024
Best in the area
Jul 07, 2024
Took my truck to get the transmission fixed just for it to get sent to auto tek because I was told there was a wiring issue when all autotek had told me it was that I had a bad battery so after spending 700 dollars there still taking it back to eagle transmission. I got a quote for 5-6 grand to replace which was honest and good price I had found somewhere a bit cheaper so after going and picking my truck up or atleast trying to cause after I was told I could go pick it up at any time when getting there with the trailer to get my truck was told that they had cars they were blocking it and that I had to wait after close which wasn’t for hours then to get there and see my door panel was torn and broken way out of place ,which it was getting stuck but wasn’t broken and wondering how it got broken the way it was when the whole first time having it there and having it towed the amount of times I did back and fourth between auto shops it stayed in good shape. So overall bad experience for my first time there.
Jun 07, 2024
Highly recommend this shop! Very honest and trustworthy about the repairs needed and did not try to take advantage like many others would.
Jun 07, 2024
I'm updating my review to 5 stars because Tim made things right by having my car detailed. (I had my car's transmission replaced, and would rate that 5 stars; however, they returned my car with either grease, oil or mud smeared into the carpet, on the inside arm rest area, and a tacky steering wheel.)
Jun 07, 2024
They were very helpful and very sympathetic (my entire transmission went out) great customer service, they came highly recommended.
May 07, 2024
Great service and people. Haven't had any more transmission issues.
May 07, 2024
I have nothing but kind words to say about Tim and Eagle transmission. Trustworthy, honest, hard-working crew. Highly recommend Eagle transmission.
Apr 07, 2024
This place is amazing. So knowledgeable and makes sure you understand the diagnostic. They are beyond fair in pricing and saved my family hundreds. I am beyond grateful 🙏 that I found them. . highly recommend .
Apr 07, 2024
When my repair facility said I had transmission issues, I asked if they knew of any HONEST transmission repair shops. The only one they suggested was Eagle. I am glad they did. The evaluation was free, and they could have easily charged me for an expensive repair. However, they were honest about a loose wire that was quickly reattached. Thank you Eagle for your integrity, it’s pretty rare.
Mar 07, 2024
Good people. Honest and helpful. Even though I didn't get my car fixed here (cost exceeded the value of the car [2010 Chevy Equinox]) they were helpful in explaining to me what the issue was and what my options were, even if it wasn't with them. Great customer service.
Mar 07, 2024
I have a 2018 Toyota Rav4 Tim is such a rip-off. I got charged $7300 for a new transmission. Never received a $1000 core fee. From the very beginning, he ordered the part from Toyota Autonation; did not even bother to look into my extended warranty I did not realize I had that extended warranty. I am now fighting the warranty company and was asked by my warranty company to ask for a copy of my parts invoice from Tim and his answer was nope! Warranty will not reimburse me now. The whole time Tim and his grin acting as if he's a nicest person. Underneath all that facade; he is shady, So to all my fellow ride, share drivers out there think twice and do research both monetary and parts value before turning to eagle transmission on menchaca road South Austin.
Mar 07, 2024
I took my son’s 2006 Chevy Z71 to Eagle Transmission for the four-wheel drive transfer case repair. Tim was excellent to work with. He explained the repairs in detail and why the repairs were needed. Repairs were completed in a timely manner and the 4wd is working better than ever. This is a family owned business, NOT a commercial business with greedy, corporate owners. I will be using them for any future transmission repairs!
Mar 07, 2024
Took in my 2013 Subaru Outback for an engine light showing a transmission error code. Eagle Transmission did a full diagnostic and suggested all my options free of charge. They suggested that it would probably not be worth fixing/replacing due to the high mileage on my car, and did not try to sell me on expensive repairs, which i appreciated. I went in expecting to filter out auto-shop/sales tactics, but instead had a pleasant experience with no pressure to unnecessarily spend money. I can't speak on any transmission work being done, but I would highly recommend going here for a pressure- free diagnostic.
Feb 07, 2024
I had a great experience at Eagle Transmission they are honest and fair I would recommend them to everyone
Feb 07, 2024
This is the best transmission shop in Austin. And we have tried all the local truck dealerships through the years. Thank you! Will bring more trucks in the future!
Jan 07, 2024
It has been years since I took a vehicle to Eagle, but recently I had an issue with my car that we thought might be a transmission issue. I called and they were so nice just as they were years ago. Anytime someone mentions a transmission issue I ALWAYS suggest Eagle!
Jan 07, 2024
No one wants to hear their vehicle must camp out at the transmission shop. But if it must, this is a good place. Yes, it took a while to find all the bits & pieces-- but the transmission was 26 years old! And it was painful to see it parked in the same place every time I went by. But grant Eagle the time to rebuild it well and they will! I'm very happy with the results and the way the rebuilt transmission performs. I'm also very pleased with the care and attention the technician gave to this project, and the after care, advice, and support from the owner. 5 stars!
Dec 07, 2023
Absolutely love the place and Tim is the man!! The dude simply knows his stuff, period! I had so many questions about several things and he was patient enough to get me thru it all. His staff did the repair top notch for sure. We went on a trip to Virginia shortly after, 3600 miles all together and was flawless. We have about 1500 miles on it a few months later and still doing great! Can’t say enough 5-star good for this place and all the employees! Thank y’all for some excellent service.
Dec 07, 2023
Excelente trabajo y más que todo la garantía
Dec 07, 2023
I was told that I do not have a transmission problem
Dec 07, 2023
I've waited two months to post this review so as to provide enough time for any major component failures or poor workmanship to surface, and I am very pleased to say that I have experienced none so far. My 2017 Chevrolet diesel truck began exhibiting symptoms of torque converter failure at about 60k miles despite regular maintenance at or before scheduled intervals, and never any abuse. I've learned that for a squeaky ball joint or a brake job it's fine to take your car to any general mechanic, but for transmission repair you need a transmission shop. Or you'll regret it. My research showed Eagle Transmission to be reputable, so I called and asked Tim how much experience he has with the GM 6L50 transmission, and he told me "probably more than I'd like." So I scheduled the service. The factory powertrain warranty had expired on the truck but it is under a 3rd party extended warranty, which can sometimes be hit-or-miss. Tim handled 100% of the communication with the warranty company. He provided the evidence of component failure and got the approval for repairs, for which they called to just swap it out with a reman'd unit instead of tearing it apart. So I researched Eagle's reman'd unit supplier on my own and found them also to be of good reputation, so I supported the decision. When the replacement unit arrived, they installed it quickly and seemingly without issue. I performed the initial break-in of the transmission exactly as Tim instructed, and returned it to them on-time for a follow-up. Thus far, I can say without question that the remanufactured unit in this truck behaves and performs better than the factory unit from day one, and it comes with an excellent warranty. I didn't have to deal with my warranty provider at all, the work was done in reasonable time, it performs better than new, and I expect it to continue to do so. I'd say that equals a win in my book. I would recommend Tim and Eagle Transmission to anyone who needs transmission repair.
Dec 07, 2023
My boyfriend went there, I had to carry him around for six weeks while they had his vehicle and charged him way more than other places and didn't fix it right, after several weeks we got someone else to finish the job. Don't go here, they didn't even apologize.
Dec 07, 2023
Time will tell, why ask before I have time to use, been a month and everything is great, they took care of a check engine light that turned out to be unrelated to their work. I needed a clutch replacement.Recommend them for transmission problems. Just need to check up and I'm good.
Dec 07, 2023
We took our truck here because of a transmission issue. We picked it up and are very happy with the results. Thank you for your great service. We will definitely use Eagle Transmission again.
Dec 07, 2023
Honest to the bone. Loved it. Blessings to Tim.
Dec 07, 2023
Honest, caring and professional. Great business!
Dec 07, 2023
I suggest you make sure it is the Buell address you go to, (as there are other Eagle Transmissions shops in the area) . Pick Buell St.
Dec 07, 2023
Went to the Toyota Dealership and they quoted me $4,000 to fix my torque converter. Eagle Transmission quickly diagnosed it was a Toyota software issue and said they couldn’t for certain say it was the torque converter until that was fixed. Low and behold updated the software and it fixed the problem. I would highly recommend Eagle Transmission. They are ones to trust and are experts in their field. Also shout out to Tim and staff for the amazing help.