East End Import Services

Jul 07, 2024

Idean should get a raise! I called the shop and was able to get a same day appointment. He then fixed my car quickly and it looked brand new.

Jun 07, 2024

I am from out of town and my car began to overheat. This was the closest place so I pulled in. They found the problem immediately (a loose hose clamp) filled the radiator, got me and my family back on the road within minutes and refused to take payment. Thank you East End Imports. You are kind people and I hope your good deed is repaid in full.

Apr 07, 2024

Dave and his brother are always very kind. I had a lot of work for them to do on my 4runner, and they got it all done during my two days off from work, and they had to order parts. This is my go-to shop for any auto repair.

Apr 07, 2024

Fast, affordable, friendly and reliable service.

Jan 07, 2024

I won't trust anyone else with my car. Really fair. Honest. Update: Still 5 stars years later. Daniel is the only person I will trust with my car. Thanks Daniel for being utterly relentless with solving my fuel intake problem!

Dec 07, 2023

The owner of this place is incredible! He is very knowledgeable in his field and crafted with his work. From an outside perspective, the man demonstrated a lot of humility and patience when providing customer service. He was very thorough in explaining how to take care of the vehicle after repairs have been made to improve longevity. Lastly, all the workers from this establishment were very respectful and welcoming as they encouraged me to come back for any further assistance. Highly Recommend!

Dec 07, 2023

I just got me car recently service by them and I have to say I am proud of the work they did on my car, my car looks good as new. I would highly recommend them to others and be a returning customer if need be.

Dec 07, 2023

Really fast and reliable place. Had my car fixed up in a day and reasonably priced. Real life saver, would give them 6 stars if I could

Dec 07, 2023

The owner & son seem great. I’ve taken my car there before and they were informative & polite. I was going to take my car there again & one of their employees answered the phone. I talked to him once last night & again this morning. Whoever he was, he was pretty rude & short with me & literally laughed out loud at me when I didn’t know an answer to his question. Bad vibes from him so obviously taking my car elsewhere this time:/ 👎

Dec 07, 2023

They do a great job at a great proce

Dec 07, 2023

This is a top quality shop! Experienced, thorough and we have trusted these gentlemen for several years now. Very knowledgeable!

Dec 07, 2023

Very helpful and thorough! Matched and replaced passenger mirror that had been broken. Also removed nail and plugged my tire on driver side. Very fast, informative and friendly. Highly recommend. Will be doing business here in the future.

Dec 07, 2022

Car started shaking when accelerating and at idle. Took it here. The job was done quick, the same day I had it dropped off. I asked for them to test drive it and do a diagnostic and was told they already did, car was good to go. Ater work I picked it up. Within 15 mins of driving the check engine light was back on and the car was shaking again. So did they really test drive it or did they just let it idle in their parking lot and tell me it was all good? They did not reattach my air filter correctly. And I had a subwoofer power wire that I had neatly tucked away in the battery compartment. When I opened the hood to check out the shaking I saw my power wire just dangling down into the engine bay. Obviously they don't care about their customers, we're just paychecks to them. Hurry up and get done with this car so they can move on to the next car, even if this car isn't fixed.

Dec 07, 2022

They are very professional and affordable said he was very busy but was still able to make time for my so that i wouldn't miss work

Dec 07, 2022

They replaced the alternator in my car remarkably quickly, compared to my now previous mechanic, who wanted to charge $375 more, for the same work and wouldn’t have gotten to my car for three days. I’m glad I stumbled upon them.They are nice, genuine and reasonable. My new mechanic of choice.

Dec 07, 2022

Wonderful, trustful staff.

Dec 07, 2021

Best place in Louisville to have your car repaired. Am a three decade customer. 5 stars here.

Dec 07, 2021

Great neighborhood garage! Excellent service! Nice people!

Dec 07, 2021

There are no words to describe the incredible experience that I had with East End. I was traveling through Louisville when my car started sounding terrible and barely accelerating. At 3:30 on a Saturday afternoon, I called and asked if they would look at it for me. They did not hesitate even though it was so late in the day on a weekend and I was still 30 miles out. The issue couldn’t be immediately diagnosed or fixed, so they helped me find a nearby hotel and even gave me a ride to it. Monday morning, they had to deliver the news that the repair would be very expensive, and talked me through my options, helping me to make an informed decision. I decided not to fix the car but did not know how to go about junking it. They helped with that, too, advising me to call local salvage yards, etc. Ultimately, they chose to buy the car from me, which made the process even easier. They referred me to a rental car company that was nearby, came back to the hotel to pick me up and take me to get the rental. When I got back to the shop to clean out my car, I could not have felt more welcomed and it was obvious that they cared. They helped me empty out the car and even did a second sweep for me to make sure I didn’t miss anything. When I left, I felt like I was saying goodbye to family. I tend to shy away from car repair shops, because it is one of the few times that I feel I’m seen as a woman who can be taken advantage of. I never felt that way at East End, from the first phone call to the moment that I drove away and beyond as we sorted out signing the title over and getting it to them. It was clear that they were being open, honest and trustworthy and never once saw me as a victim who could be swindled. They treated me with respect and it is clear that they truly value their customers and take pride in their business. I wish they weren’t so far away, because I want to take my new car to them for all of its maintenance and repair needs. Thank you Idean, “Dad” and everyone at East End (I feel terrible that I don’t know anyone else’s name) for everything that you did and for being so kind and compassionate. I am eternally grateful.

Dec 07, 2021

This body shop was more than helpful in my situation. My tire had popped and I needed a tire back on my car asap. Staff was very friendly and helpful and gave me the best deal and took care of it immediately. Thank you so much. Would highly recommend. 👍🏻

Dec 07, 2021

We love Dave

Dec 07, 2021

Daniel is the only person I trust with my car and I've bought many cars from Dave over the years. You can't go wrong here.

Dec 07, 2021

I had my 2003 Volkswagen Beetle serviced here this week and had a great experience. I worked closely with Daniel from start to finish. He scheduled my car appointment quickly, and had it fixed up in a few days. His findings were honest and his prices fair. I will continue to use East End Import Services as my mechanic for any future issues. One thing to note, they are so amazing they're swamped, so schedule quickly. - I included a pic of the car he worked on for me. It was tough for me to find a great, knowledgeable mechanic to work on an old VW! I'm so grateful for the team here.

Dec 07, 2021

My battery died in the pouring down rain yesterday and no AAA. Thought it might be related to a repair so after I got a ride home borrowed a car (no jumper cables in ride car) and went to East End to see if possibly the repair I had earlier might have affected the battery. I spoke to Idean and he immediately said "come on, let's go jump your battery and see what's going on." We drove to my car, jumped the battery and drove back to the shop to test it. Didn't need testing, it died again. He called to have a battery delivered and my car was good to go in 30 minutes! The customer service and quality of work provided at East End is beyond compare! They geniunely care about their customers and the work they do. This is the 2nd time I've used them and will never go anywhere else!

Dec 07, 2021

Very professional and hard working individuals at this establishment they had my AC working properly in no time you guys are greatly appreciated!!!

Dec 07, 2020

Did great work on my Audi. Recommend them and Crescent Paint and Body.

Dec 07, 2020

Experience, great customer rapport. Very reasonable prices for excellent service.

Dec 07, 2019

Had a great experience with East End Import Services. It’s a local business that communicates with you and had my vehicle in and out at a time that worked for me!