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E&L Auto/Body & Tow

5

4

3

2

1

4.3
(62 reviews)
Review highlights

"great fast service. would come back. got an oil change and power steering fluid"

"Anyone looking for a good service at a convinient price.. this is the place"

"We denied it, because tool price cheaper than it."


Overview

Categories

Auto body shop, Auto repair shop, Brake shop


Hours

Sunday

Closed

Monday

8:30 AM - 5:30 PM

Tuesday

8:30 AM - 5:30 PM

Wednesday

8:30 AM - 5:30 PM

Thursday

8:30 AM - 5:30 PM

Friday

8:30 AM - 5:30 PM

Saturday

Closed


Description

In business since 1975, E&L Auto/Body & Tow, located in downtown Los Angeles, is a family-owned business that offers comprehensive auto services in one convenient location, including mechanical repairs, bodywork, painting, tire services, brake repairs, oil changes, car detailing, and window tinting. Providing exceptional customer satisfaction that earned them the “Best Mechanic” award from Downtown LA News and the 2011 CMUS Talk of the Town Award, they also offer a free shuttle service for customers within DTLA while their vehicle is being serviced. Known for their quality work, E&L Auto/Body & Tow has even been featured as a filming location for The Rookie, High Potential, CSI: NY, Castle, and Lucifer have shot on location at our shop!


Reviews

Nov 14, 2024

Great friendly reasonable service. I've been going there over 20 years, good service and prices.


Nov 05, 2024

Good service good prices really reasonable


Nov 05, 2024

Great service from Lily, she helped me out with my car and gave me great prices ! Definitely recommend!


Nov 05, 2024

I was given excellent and friendly service here for a very reasonable price.


Nov 05, 2024

My job uses E&L for their services, so I decided to take my car to them for a brake inspection. They did a wonderful job. Fast service and very welcoming. Taking my car back soon for window tinting.


Oct 05, 2024

great fast service. would come back. got an oil change and power steering fluid


Sep 05, 2024

Seems friendly but when I drove my car in an described the problem, the shop worker told me it’s $110 for a diagnosis and would not tell me any of his ideas on the problem or what it would cost to fix. Any reputable shop does free diagnosis and then quote to repair. Said he would look up part price I asked about and call me back never did. Forget it, red flags.


Mar 05, 2024

I was absolutely blown away by the incredible service and workmanship at E&L Auto Body Shop! My car had recently suffered some unfortunate damage, and I was worried about finding a reliable body shop to bring it back to life. But from the moment I walked into E&L, I knew I was in good hands. Eddie was supper cool and worked with my budget when he didn’t have too! The repairs on my car were flawless. It truly looks brand new again, like the accident never even happened. The paint job is immaculate, and the bodywork is perfect. It's clear they take immense pride in their craft. The staff at E&L were incredibly friendly, professional, and helpful throughout the entire process. They kept me informed every step of the way, answered all my questions patiently, and made sure I felt comfortable and confident in their work. They exceeded my expectations in every way and truly went above and beyond. I wouldn't hesitate to recommend them to anyone who needs top-quality auto body repairs. They are definitely the best in town! Here are some pictures of before and after!


Dec 05, 2023

The place is great and the service is great. My car looks like nothing happened to it.


Dec 05, 2023

The work space is very friendly, kind people to be around, lots of work


Dec 05, 2022

100% recommend. Great and fast service, great people, and the car looks as good as new.


Dec 05, 2022

Muy amigables la verdad muy vuen taller


Dec 05, 2022

Muy buen servicio y muy amables


Dec 05, 2021

Did an amazing job on my Infiniti fx35 👍👍 no complaints from me ....


Dec 05, 2021

I was told an alignment would be included with my service but then was told afterwards that they dont do alignments at this facility. After the work was done they tried to sell me an alignment that they'd have another facility take care. I was overcharged from what the original quote I was given. The mechanic replaced lug nuts on my tire without asking me (it did not need new ones), charged me full price for them, and then felt as though I should be grateful for it. To top it all off, they didn't fix the problem that I was experiencing with my car nor did they try to investigate further to diagnose the problem. Avoid this place: they'll say anything to get you in the door and try to stuff your bill afterwards.


Dec 05, 2020

They take care of your car needs. Friendly service


Dec 05, 2020

Eddie and his team helped me with an oil change, alignment, and tire change about 4 months ago. The job was professional and cost effective. I came back to him to help change the two pairs of brakes and get some body work completed. I had a good time with the service. You will be satisfied with the shop it’s value and professionalism.


Dec 05, 2020

Thank you, to all the staff that works hard to provide great service.


Dec 05, 2020

This place is the best downtown


Dec 05, 2020

To start, He refused to give me an estimate of how much my repairs would cost.. I asked him repeatedly and he kept saying " I dont know" then when everything was finished he pointed to some signs on the wall. He wouldn't explain what was wrong with my car until I paid the receptionist. Instead he stayed inside his office then she called him out after I paid. He came out to tell me he fixed some things on my car but not what I initially went in there for. At that point his demeanor and how he did business i knew I'd came to the wrong place. He was totally unprofessional going back and fourth in spanish with his receptionist while he was explaining what they had did to my car. When I asked him what the problem was he be ame very upset and told me he would tell her and she would tell me. I'm like sir I'm the customer but I messed up because I already paid the 300 smh.


Dec 05, 2020

Very Slow service, employees with bad attitudes


Dec 05, 2019

3 hours to change my alternator...? Not cool. Still got a good price to get the job done, and no problems so far


Dec 05, 2019

From Wonderful Lilly to their two receptionists, to Eddie the owner and the entire E&L Auto Body Staff, Tow and Brake Service mechanics; I have hired E&L to restore both My parents very last two Lincoln Town Cars. My Father’s 1988 and recently my Mother’s 1998. I highly recommend them to not only do a very professional, detailed and thorough job, but they worked very well with my insurance companies to keep my cost At an affordable price since I am now retired. My family of six older brothers and two younger sisters thank E&L For Restoring these to Classix and keeping them in the family.. Sincerely Michael 7th Son..


Dec 05, 2019

Got my smog check done for me and one other person. They are fair and thorough and a great price


Dec 05, 2019

I went in for and oil change and had them check out a small issue i was having with my car. I was truly amazed by their customer service and attention to my concern. Being that I have no idea about cars or experience with mechanics, I know i was very susceptible to being taken advantage of and getting stuck with a big bill. That was not the case here, they were honest and straight forward with me and charged me a fair price. I will definitely be recommending them and going back for my future mechanical needs.


Dec 05, 2019

I went to there for inspections car she refused me She said we can’t help today The lady is so mean I don’t think this body shop has good service I really high recommend don’t go there


Dec 05, 2019

Lilly was the one who Greeted me and Helped me get my car fixed. I cannot thank the team enough for fixing my car and giving me such a positive experience. They gave me my car a day or two early. I was amazed and truly thankful for everything. They went above and beyond. Highly Recommend This Auto Body Shop. Tell Lilly Jose sent you. 😉


Dec 05, 2019

Professional, very nice ,very efficient and great service!


Dec 05, 2019

Visit here to remove broken locking lug nut. They tried, and fail to remove. Then she called husband, and he said $69 for just removing 1 lug nut. We denied it, because tool price cheaper than it. Finally they charged $29 for nothing. Just trying.