Elite Auto Experts
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Review highlights
"… The reason I am writing this review is because I made an appointment for a repair estimate. I chose this location because they are registered with my insurance company. …"
"The main thing I look for in getting car service is TRUST and fair pricing."
"Overall, the service was excellent, and I highly recommend this location!"
Overview
Categories
Auto repair shop, Auto body shop, Auto dent removal service
Directions
17130 FM 529
Houston, TX, 77095
Phone number
Call: (281) 856-8484Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
7:30 AM - 6:00 PM
Tuesday
7:30 AM - 6:00 PM
Wednesday
7:30 AM - 6:00 PM
Thursday
7:30 AM - 6:00 PM
Friday
7:30 AM - 6:00 PM
Saturday
Closed
Description
CARSTAR is North America's largest franchise network of independently owned and operated collision repair facilities with more than 700 locations in 35 states and 10 Canadian provinces. CARSTAR specializes in auto body repair, collision repair and auto glass repair. We're experts in taking care of your car and pride ourselves on our impeccable service! Come visit your local CARSTAR for all your auto repair needs.
Reviews
Nov 27, 2024
Juan was awesome. Very professional, helpful and, friendly.
Nov 26, 2024
Went for wheel alignment, took the time to explain other things that needed to be worked. Appreciate time Juan to explain. Very friendly.
Nov 25, 2024
1. Very appropriate this Wonderful/Beautiful any your Auto needs company who provided “ Free Turkey “ give away on our society! 2. This kind Action did Warm my Heart @ this Thanksgiving time plus read other customers reviews to have confidence to do any Services over here! Thank you so very much! Wishing all of you to have more Fantastic/Successful Business! Happy Holidays to spread this Joy! Judy Chen. 11-24-2024.
Nov 25, 2024
Excellent service and communication through the process of my vehicle being repaired. Highly recommend and will be returning for oil changes and other services
Nov 22, 2024
Great customer service. Communication is A1. They also have a shuttle with for a mile range. Cozy place to relax if you choose to wait inside.
Nov 22, 2024
I went there to get my car fixed when it wouldn't start. There were some delays, but they freely gave the results of their inspections and gave accurate price estimates for their work. Eddie Alvarez was very patient with me asking for status updates, gave clear explanations on any problems the vehicle had, and reported any delays quickly. I was very satisfied with their service, and the car has been running well for over a week.
Nov 20, 2024
Eddie did a excellent job. Great Service. Definitely recommend this place.
Nov 20, 2024
Always a positive experience. The job is always done right and on time.
Nov 20, 2024
Excellent customer service!
Nov 20, 2024
Thank you Eddie! Love your honesty!
Nov 20, 2024
Thank you, Elite Auto Experts. All around customer service was amazing
Nov 13, 2024
Fast and great service
Nov 13, 2024
My dad recently took his truck to Elite Auto Experts and he really liked it! One of the workers named Eddie was really kind and helpful and my dad is really appreciative of his help and hard work! Thank you Eddie!
Nov 13, 2024
Their service and staff are always great. Charged me about a stack less than the dealership also.
Nov 06, 2024
Customer Service always over and beyond op notch haven't had a issue at all don't try to bring and issue or over sale I appreciate that
Nov 06, 2024
Everyone I have spoke with or dealt with have always been very helpful and nice. Great costumer service. Did a great job on replacing my engine and fixing the bumper of my car
Nov 06, 2024
Excellent service. Ask Juan, and he will take care of you.
Nov 06, 2024
Great service Eddie was good
Nov 06, 2024
I really appreciate my Advisor, Eddie. He explained everything to me and gave me advice. My vehicle isn’t making annoying noises anymore!
Nov 06, 2024
Juan was very professional and kept me well informed in a timely matter. Juan is amazing at his job and I appreciate his great customer service.
Nov 06, 2024
This place is very thorough with your car’s inspection. They’d also take pictures so you can visually see the problem areas. Eddie was amazing. He did not make me feel as though I need to rush and get everything done at once. He went more in detail to explain what was most important to keep my vehicle in good shape. Eddie even went the extra mile to print out a price list of everything needed so that I may have an estimate. Any questions or concerns I’ve had, Eddie answered. I will definitely continue to get my car serviced here!
Nov 06, 2024
This was my inaugural visit to Elite. I visited for an oil change. I was pleasantly taken aback by the impressive appearance of this establishment. Upon entering, it exudes a dealership atmosphere. The splendid lounge ensures a high level of comfort during the waiting period for your vehicle. I was welcomed by Eddie, an exceptionally amiable individual with a commendable level of professionalism. Following the oil change, he elucidated the areas requiring attention on my car and presented visual evidence. What resonated with me the most is his lack of inclination towards upselling any additional services. Definitely, iam going back again
Nov 06, 2024
Very nice staff and very knowledgeable 👍
Oct 30, 2024
Great customer service. Mr. Eddie went above and beyond answering my questions and making sure that I understood exactly what my vehicle needed.
Oct 30, 2024
Thank you to Eddie, Joyce and the team at Elite! I appreciate all you did to ensure that the work we needed done on our Infiniti QX80 was completed in a timely manner!
Oct 27, 2024
Eddie Alvarez has always been excellent. Researches difficult projects and service and consistently comes up with an answer. Courteous and caring along with energy.
Oct 27, 2024
Eddie did a great job with handling everything that needed to be done with my car. He was very professional and courteous. I’m very impressed with their work and customer service. They gave me a great understanding of what needed to be fixed on my car, for most mechanics will say anything to get a dime out of you. I love work done to my work and as well as they vacuumed my car and washed it. Again this morning place is awesome.
Oct 27, 2024
Eddie was great,best service ever,I will recommend my friend and family,great company
Oct 27, 2024
First time at Elite Auto. They exceeded expectations. Not too big, not too small. I like supporting small, minority-owned businesses (which they appear to be).
Oct 27, 2024
Great customer service. Went in to check wheel balance. Shop is clean and office personnel and shop technicians are extremely nice. Thank you Jan Meza and Alex for your help. Thanks also to the technician that helped me which I extremely apologize for not getting his name. Excellent work everyone. I will definitely go there again for my car needs.
Oct 27, 2024
Juan provided exceptional service during my recent visit. He was professional, friendly, and kept me updated throughout the process. My car was serviced quickly and efficiently. I highly recommend Juan Meza for anyone looking for great customer care!
Oct 27, 2024
Did an excellent job repairing my truck with detailed pics and videos areas needed attention. Picked up my truck fixed it quick and had it back to me the same day.
Oct 27, 2024
Great customer service, Alex is polite and is on top of everything
Oct 27, 2024
The staff here is very friendly and professional. Juan was my service advisor, and he was awesome to work with. I also spoke with a tech named Sam, and he was very nice and knowledgable.
Oct 27, 2024
The staff is so friendly and they take the time to explain everything. They complete repairs I a timely manner and are thorough in their inspections. They also don’t put any pressure on me to perform recommended repairs.
Oct 27, 2024
They do horrible work, but if you have to make the bad decision to take your car here, please don't deal with Reggie he has no experience, and he will tell you what you want to hear, but not what's really going on with your vehicle