Emerald Auto and Brake

Jun 08, 2024

Gary and his team are the best! Honest, fair, and quick! I will never go anywhere else as long as they're around!

Jun 08, 2024

Honest, efficient, affordable, and reliable. The best of the best!

Jun 08, 2024

Pulled up at 8:45am to get my side mirror checked out from a hit and run incident yesterday. I saw some minor cracks and wasn’t sure if something could be broken mechanically so figured I should get some quotes at a couple spots. The owner of the shop took a look at my side mirror, asked if I still had the shell, and popped it right back on while telling me “it’s not worth buying a new part,” given that my car is new and the part was going to be $$$. He also double checked that my mirror controls were still functioning, and sent me on my way. Just to sanity check, I also got a quote from the Toyota dealership after for $1379. Grateful for the mechanic’s honest review and service to save me a ton!! I wasn’t able to put on the shell myself because I thought I might crack it more, but I was out in less than 5 minutes and he didn’t take any payment 😅 Thank you so much Emerald Auto! You made my day

May 08, 2024

Gary is a crook— I brought my vehicle a few months back because of an oil leak. I was told that he needed to charge me 2 hours of diagnostics to pinpoint the problem. Happily agreed to that to pay for the man’s time. However, after him throwing all these parts in my car I spent thousands of dollars and the car was still not fixed. The funny thing is that my car was still leaking after I drove out of his shop. I eventually drove back to my hometown with an oil leak still present 1 hour away from San Francisco. Brought it to another reputable shop that I always go to, he fixed it and I got my car back within 2 days. No more oil leak present. The problem was coming from my oil pan gasket which they misdiagnosed. These guys are problem part changers, they don’t do real diagnosis work! I would avoid at all costs.

May 08, 2024

I cannot say enough good things about Gary and his team at Emerald Auto. I brought my car here after another shop over charged me and failed to figure out what was wrong with my engine. Gary was able to trouble shoot and figure out the problem. He repaired my car quickly and at a very reasonable price. They also did a great job on my brakes. If you are looking for an honest, reliable mechanic, this is the place to go. Thank you again, Gary!

Apr 08, 2024

Gary and his team are a group of honest and hardworking mechanics! Fair pricing and I’ve gotten quick turnarounds a number of times. Really grateful for everything they do.

Apr 08, 2024

Gary is terrific: honest, thorough, and fairly-priced. Highly recommended!

Mar 08, 2024

15/10. Gary was able to squeeze me in for a quick tire plug even though they were very busy. Great customer service and they did a perfect job on my tire. Couldn’t be happier

Mar 08, 2024

Garry at Emerald Auto does great work, provides honest advice, and is very reasonable with prices!

Feb 08, 2024

It's never a good idea to not return a potential customer's phone calls, especially when they're interested in your services, but they also know that they could easily go to another auto shop, which I did! A company not returning a person's calls is a sign that they don't want your business!

Jan 08, 2024

I’m not one to post reviews, but I have to for Emerald. This garage was recommended to me by a friend who is a SF Local. I went to Gary when I got my catalytic converter stolen. Twice. He’s straight forward, honest and doesn’t gouge you. He doesn’t try and sell you on other services or smooth talk you.

Nov 08, 2023

Best mechanic, very fair prices.

Nov 08, 2023

Excellent

Nov 08, 2023

Gary is probably the best mechanic in the city, honest, reasonably priced, and good at explaining what's going on with your car. Would definitely recommend even if he's not the closest mechanic to where you live.

Nov 08, 2023

Great fast honest mechanics!

Nov 08, 2023

Had great experiences here. I have been taking my car here for a few years now. When my mom drove accross the country last year with a visit planned in SF en route, a check engine light came on a couple hours out of sf. We were able to get her car in, get it back up and running safely for her return trip.

Nov 08, 2023

I stopped today because I got a check engine light on while I was on my way to work. They checked my car within minutes and they were able to figure out the issue. I really appreciate their help, especially when something unexpected like what I experienced today happens.

Nov 08, 2023

Really nice to work with, seemed very straightforward, honest, and well-priced. Open with recommendations for services they did not perform, and were fast and thorough. Would definitely return next time.

Nov 08, 2023

They are fast and efficient and don’t overcharge. They saved me from a big expensive repair with a safe workaround.

Nov 08, 2023

This place has the best rates! Not only that but they are super quick and very professional. The owner is an honest, hardworking person and I am proud to give them my business. You can trust these guys!

Nov 08, 2023

$700 in the hole after multiple failed attempts at fixing a check engine light. Not happy.

Nov 08, 2023

Amazing and kind people 🥹 Thank you so much for saving my little car

Nov 08, 2023

Got me in quick so I wasn't without my car, good communication and fair prices.

Nov 08, 2023

Great, talented and honest mechanic, thank you Garry. My car engine started humming and the sound got worse when I steered the wheel, and I knew it was minor or at least any talented mechanic can listen and figure out the issue and possibly bring it in for a repair. I went to 5 top shops between Hays valley area and sunset area, they all wanted to schedule diagnostic for $150. Garry was the only one who from the minute I parked at his garage, he said, steer your wheel, open the hood, let’s add oil and see, and boom problem solved complementary (at no cost), in 5 minutes. Definitely Garry will be my long lasting Mechanic from now on. And luckily, I live only a few blocks away. That is customer care at its finest. Thank you Garry!

Nov 08, 2023

Owner Gary, is a cool local dude, who doesn’t rip me off. Honest and well known in this old neighborhood. Damn good job on my Ford Van, Engine Block.

Nov 08, 2023

Reliable, affordable, and honest. Great auto shop.

Nov 08, 2022

Brake replacement is quick and price reasonable at this place. However front brake replaced here last just 10k miles while my original brake lasted 85k. Very cheap brake part being used

Nov 08, 2022

Through no fault of my own I’ve had to visit emerald auto three times in the pay month. Each time they are direct, courteous, budget friendly and super fast. They’re my go to store for AC problems, tire issues and beyond. Many thanks to Gary and the team. You rock!

Nov 08, 2022

Very good prices for the city and Bay Area. Top notch place.