Empire Tire- New & Used (E. Colonial Dr.)

Dec 06, 2024

sold me RECALLED Continental Procontact GX 255/35/19 tires AFTER the recall had already been announced. they almost killed me.

Oct 06, 2024

Again with the old cliche of being a woman & not being treated fairly. I would of tipped them if... So tired of this BS. Prices were way too high, bad customer service and trying to get over as if I was stupid. I will never go there again!!

Oct 06, 2024

On Sept. 19, I walk in to get a tire, workers sitting and don't greet me. No customers but me, so I'm thinking I can get in and out quick. One employee is sleeping, other reading. I ask for a used tire, neither one gets up to check, just says they don't have it. One sleeping, doesn't know when they get more tires delivered. He then says the shop is moving ( trying to be funny) . I ask where to and he laughs and says he doesn't know. This is the worst customer service I've ever encountered. For lazy employees who don't want to work, JUST STAY HOME! Very rude and unprofessional workers this visit!! I guess you have to be a SPANISH person to get service here and treated more respectfully.

Sep 06, 2024

Ellos ahí con súper atención hablan español e inglés súper importante,te hablan muy claro con respecto a los problemas de las gomas,cuando fui me atendieron muy bien todos en especial a Adrián que fue el que me hizo el cambio de goma.

Sep 06, 2024

There actual hours are different from what’s on Google.

Jul 06, 2024

Thank you for the nice job and quick service guys and thank you Cuba thank you for doing good work and God bless you

Jun 06, 2024

I recently purchased used tires from here and they are flat tires now, they don’t last very long. I purchased from somewhere else and their used tires lasted a good time longer this company empire tires. I don’t recommend there tires at all.

May 06, 2024

Great price and same day service!

Apr 06, 2024

Good, hard-working guys here with fair prices

Mar 06, 2024

They went up $20! So it's now $55 Don't go there go to Pitstop down the street! He still charging $35 fir small cars

Feb 06, 2024

Would have given a 5, but the kid in the bay was extremely rude and didn't speak any English

Jan 06, 2024

Called ahead of time to see if they had my tire size in stock and was told that they do. Got there and they told me that they don’t carry that size.

Jan 06, 2024

Excellent service

Jan 06, 2024

No Stars.The person that I spoke with was Unprofessional. I called in for a tire. He immediately got an attitude and said that I needed to give him a tire size if I am going to call them. Then hung up right away. I called back and asked to speak with manager/ owner. He said that he is not here then hung up on me on me again. Doesn't seem like they want to do any business.

Dec 06, 2023

Great customer service.

Dec 06, 2023

Lazy and unprofessional staff. Tires will not last very long

Dec 06, 2023

More affordable than most used tires shops around them...

Dec 06, 2023

Ok I guess they don't take cards 🙄 guess machines were down its cash only make sure you get a receipt.

Dec 06, 2023

Ramírez cambió mi llanta defectuosa y la reemplazó con una buena llanta usada y lo hizo rápidamente y el precio fue muy razonable. Gracias mi amigo por hacerme volver a la carretera. Ramirez changed my bad tire and replaced it with a good used tire and he did it quickly and the price was very reasonable. Thank you my friend for getting me back on the road.

Dec 06, 2023

Awful the tire they gave me went flat overnight

Dec 06, 2023

Fast and courteous, showed me several options at great prices

Dec 06, 2023

Great job

Dec 06, 2023

I always go to Empire tire for used tires on my little Honda element work vehicle. I primarily go there because the tires are decent and the service is fast and reliable. Usually in and out of there in less than 20 minutes.

Dec 06, 2023

I found this place through google and despite the fact that there were other people waiting, what happened to me was an emergency, the owner and the employees took care of me quickly. Providing me with excellent service and a good price.

Dec 06, 2023

I went to this place with an almost ripped tire with wires sticking out and they told me they couldn’t change it because they would have to go through a huge pile of tires that they just got just to find the one I needed. I don’t know if it’s just me but you would think it’s part of their job to find the tire I need as a paying customer? Now because they wanted to be lazy I drove 5 miles down the road to another shop, and my tire completely flattened out and I had to put my spare tire because I didn’t make it all the way. Thank God the new shop I drove to had a tire

Dec 06, 2023

Te tratan bien, desean y te ayudan a resolver tu situacion.

Dec 06, 2023

Went there yesterday and today trying to find some tires. This people are never inside the office and the phone seems disconnected, whichever employees are outside will watch you park and then leave without offering any help.

Dec 06, 2023

stood in office for 45 min waiting on anyone that worked there, when someone finally came in he said he didnt have my size before I could even say the rim size "205/70 R(this is where he cut me off and said to check down the street)" then just walked back out side...