ER Autocare Upper Arlington

Dec 01, 2024

I highly recommend!

Nov 29, 2024

Made appointment online. They did what they said they’d do. The cross sell was very gentle and genuine, not pushy and obnoxious. They vacuumed the inside!! Clean waiting area with coffee and cookies 😊. Bathroom is super clean. Staff is super friendly. I’m very impressed. Will definitely go back.

Nov 29, 2024

They got my cars brakes & rotors fixed in reasonable time & gave me a courtesy car to drive while repair done. Love the snack station & that they offer financing!

Nov 22, 2024

Great customer service! Very prompt, friendly, and thorough! I spoke mostly with a gentleman named Jim, and he was very professional, friendly, and easy to talk to! Definitely recommend this place!

Nov 15, 2024

I'm very impressed with ER autocare quick response to my auto problem they got me up and running at a competitive price. Big Thanks to Jim and the Technician's at the Upper Arlington location. Rusty Carroll

Nov 06, 2024

ER Autocare in UA is a wonderful place to take your car for service. I have been there a couple of times and get great service from very nice & professional people!

Nov 06, 2024

Polite, professional and honest.

Oct 06, 2024

Guys were awesome. Fixed my truck where valve line couldn’t and cleaned my truck for free! Never going anywhere else again

Oct 06, 2024

ERAutocare is our go to place for our Silverauto diesel truck. We can count on them for quality repair at a reasonable cost. We trust them.

Oct 06, 2024

Great Service and they backed their work when a part failed and I had to return. All covered…even the tow.

Oct 06, 2024

Had a great experience at ER. In and out the same day and even went on a test drive with me. Brian and Austin went above and beyond and was greatly appreciated.

Oct 06, 2024

I called the shop last minute before heading out of town. They got the vehicle in almost immediately and I was on the road in just over an hour.

Oct 06, 2024

I got an oil change and tire rotation. I had an appointment and they were on time and got me out quickly even though they had to wait on my windshield wipers to arrive. I added them last minute and my car has 3 different sizes. I'm very happy with them and will use them for all.my car service needs in the future. Very clean bathrooms.

Oct 06, 2024

The dealership where I purchased my car said I needed over $1600 in repairs. ERAutocare did it for less than $600. They got me in quickly, gave me a loaner car, stayed in touch via text and cell, and we’re done by end of day. Car is running great!

Oct 06, 2024

This is the go to for auto work. Friendly efficient people. Thank you!

Sep 06, 2024

They have a free 15 minute diagnosis and found all the problems with my car. They didnt just tell me, however, but took me inside and showed me each of the issues. I usually do all my own work on my car so I know they weren't taking me for a ride and were just genuinely helpful. They even fixed a damaged shroud for free while inspecting.

Sep 06, 2024

Awesome experience with Jim Black! We only needed an oil change and drove to several locations around Columbus for a 2022 MB C300. The quick lube places said they could do but each one of them didn’t have the part or techs were not very incompetent so we drove away to prevent unforeseen problems. I called and spoke with Jim and said no problem we work on these type cars all the time. When I arrived I was very impressed with the friendly and professional environment. The shop is top notch with a quick turnaround. Communication was great! I felt like we were at a high end service center. I can assure you that you won’t be disappointed and can get back to your day with pressure!

Sep 06, 2024

Fast easy service with incredibly polite and professional staff. I highly recommend these guys for car care.

Sep 06, 2024

I CANNOT SAY ENOUGH GOOD COMMENTS. They helped me out when I needed it most

Sep 06, 2024

I clipped my rear passenger tire taking a turn to tight - tore tire. Brought my car in and the shop put my spare on so I could take it to a tire place right away as they didn’t have my tire in stock/on hand. So I didn’t have to leave my car over night. They were super friendly and helpful. They made what could have been a stressful thing so much easier. Quick, friendly, reasonably priced.

Sep 06, 2024

I went in to get my license plate and back brake light changed. The service was fast and Jim was super nice! They finished it within 20 minutes and it was no charge at all.

Sep 06, 2024

My husband and I were in town for Football Family Weekend. With fall camp, our son Jordan did not have the time to get his car serviced. My husband and I found ER Autocare Upper Arlington. We couldn't ask for a better experience! They provided professional services with a personal touch. Jim was knowledgeable, and we felt very comfortable knowing this great team would service our son's car! We highly recommend them!

Sep 06, 2024

The service was prompt, good communication about what was going on when a wrong part was delivered, and most importantly they fixed my truck right the first time!

Sep 06, 2024

These people are freaking amazing. Got me an Uber ride home and an Uber ride back to pick up my car. They were fast and they were efficient and they’re amazing.

Sep 06, 2024

They are always friendly even when I had to change my appointment. There are seats inside or bench outside to sit and wait for the oil change.

Sep 06, 2024

Wonderful service! I appreciate the efficiency and sincerity of my situation on such short notice.

Aug 06, 2024

ER Auto Care took great care of me - got me in and out just like they promised and surprised me with a car wash! Thank you again - I will be back.

Aug 06, 2024

Great price, friendly service.

Aug 06, 2024

Great professional workmanship. I was very pleased with my experience with ER Auto Care.

Aug 06, 2024

Great service Thanks

Aug 06, 2024

My car air conditioning wasn’t working.ER auto care repair it promptly and now I’m riding around cool and comfortably. A very good experience.

Aug 06, 2024

They were very courteous and even invite you to get on their wi-fi, also had snacks and soft drinks and water for you to enjoy while you’re waiting on them to get done servicing your vehicle even though I couldn’t afford the $3,519 work I needed on my vehicle it’s a great professional place to take your vehicle.

Aug 06, 2024

Very fast and honest. ordered me an uber home