EU Auto

Nov 08, 2024

My wife made me aware of this company through a review she saw on next door neighbors. I was in need of new front struts and experiencing a problem with my heating system. I was concerned that repair of the heating system of this mercedes would be a very big job, but the owner Paul assured me it was just a heat exchanger issue. Thats the difference of a several thousand dollar job because some Mercedes have a salinegel bag in the reservoir and if it breaks and blocks the system its a very expensive fix. Thanks EU and the new struts have brought back that nice quiet mercedes ride. Fair priced, honest, good guys. I'll be bring my car there for service in the future.

Nov 06, 2024

Sending another update. EU has been my mechanic for 6+ years. These guys are honest and honor their work. They take care of their customers for repairs, new/used car purchases, and advice. I definitely continue recommend them! Just want to update my review. These guys are trustworthy. I had some suggested maintanence from the Mercedes dealership. I asked Jay and Paul to check it out. My car did not need the repairs Mercedes said I needed. They could have charged me for things I didn't need, instead, they were HONEST. This saved me money and a headache. Thanks so much! I give these guys five star rating for customer service, wait time, knowledge and price. I'm not from Charlotte and didn't know a mechanic I could trust to work on my car. I always go to the Mercedes-Benz dealership for maintenance but the prices are outrageous. Jay and Paul gave me a more than fair price on the same exact work Mercedes-Benz would have done. I also was able to ask questions about the work that was done and they gladly explained to me what was fixed and why. So glad I found this place!

Oct 06, 2024

Very professional and affordable❗️ 👏

Sep 06, 2024

Paul is the Man, my 2018 Porche Panamera was having coolant leak and overheating issues, Hendrick Porche wanted an arm and both legs to fix, also a letter from my great grandmother. Paul fixes it in two days with just the promise of a cup of coffee! Well the average cost for coffee everyday for a year : ) Thank you Paul.

Jul 06, 2024

This is DEFINITELY the place if you want your car thoroughly diagnosed and repaired professionally. Ethan and the Crew are always on point , nice, professional and very respectful. If you want your Benz or Bimmer on point, check them out. 👍🏾💯

May 06, 2024

Best European shop around hands down!!

May 06, 2024

Paul and his team are absolute professionals. I trust hiscontinental expertise with my vehicles and I would recommend the same for my family and friends.

Apr 06, 2024

Great work

Mar 06, 2024

The only place I trust for my European car repairs. Best of the best.

Feb 06, 2024

EU Auto is a complete fraud. Referred my daughter to them based on Reviews and they unfortunately turned out to be hustlers. They have a base diagnostic and oil change price which we agreed to. Called back with additional recommendations. Was told there would be an additional $821.00 to replace motor mounts. So my daughter called to explain and I approved. When she got the call to come pick up her car, the was now over $1400.00 plus the original charge for diagnostics, oil change and 2 cabin filters. So it’s now over $1800.00. Needless to say she won’t be coming back and I will forward to Better Business Bureau.

Dec 06, 2023

Absolutely the best European shop in Charlotte. Reasonably priced and A1 repairs.

Dec 06, 2023

Best service and fair pricing. Can’t beat these guys. Very honest.

Dec 06, 2023

Friendly, got me in quick, and very personable.

Dec 06, 2023

Great and trusted to do right by you.

Dec 06, 2023

Hands down, best place in Charlotte for European vehicles. Paul is great to work with, trustworthy and doesn't price gouge like the Mercedes dealership. Literally saved me over $10k. Highly recommend!

Dec 06, 2023

One of the best experiences in dealing with auto repairs. Always feel that I am being respected for my time and money. The honesty that is displayed is truly remarkable in this day and age. I recommend this place 10 out of 10.

Dec 06, 2023

Paul & Ethan are great people. I feel like I am lucky to have found them and their great service. I have never felt pressured. Highly recommend

Dec 06, 2023

Paul and his team are miles above the rest. It doesn't matter the problem, he always fixes it. This time it was my starter. He diagnosed quickly and had it repaired the same day. I highly recommend EU Auto for any of your foreign vehicle repairs. Thank you for always being there when I need you.

Dec 06, 2023

Paul is the one the greatest Mercedes tech i have ever dealt with the guy would give you the shirt off his back and always is there when you need him !!! A+++++++++

Dec 06, 2023

Paul my dude

Dec 06, 2023

The best place for BMW & MERCEDES work!

Dec 06, 2023

The is the best European auto shop in Charlotte. I will never take my car to the dealer again. Expert advice and a great team. Only thing I'm disappointed about is that I didn't find them sooner.

Dec 06, 2023

If you drive European and you are always worried about where to take your car for maintenaince/repairs... forget the dealership, this is the BEST shop in Charlotte. Ethan and the team are friendly, very knowledgeable and extremely honest (which is rare). The prices are fair, the service is top notch, and they will simply earn your business. Went there because the reviews were good and I am here to confirm this shop is A+!!

Dec 06, 2022

BEST car repair and maintenance shop in Charlotte, hands down. Specializes in European cars. I trust Paul, the owner, 100%.

Dec 06, 2022

Better than the dealership, by far. These guys are awesome!!!

Dec 06, 2022

Excellent!!!! Paul and the rest of the Mccanics at EU Auto are amazing the do all my mercedes repairs they are reasonably priced and honest. I wouldn't go anywhere else.

Dec 06, 2022

Needed a lot of work done to my car, and Paul was able to get my car in and serviced in less than a day. Super helpful as well!

Dec 06, 2022

Saved me $2300 so far...