Euro Auto Plex, Inc. Chicago's Best in European & Foreign Auto Repair

Jan 17, 2025

Very professional

Jan 07, 2025

Good service. The person I spoke with was Luke. Everything was up front, pricing and service. The repair work was done quickly and correctly. I plan on keeping my Subaru Outback for a long time. At 118K miles, it is still a baby. I gave him a short laundry list of things I want done to the vehicle and I received quotes via my email. I recommend them for service and repairs as I am going back to them. I live in the neighborhood and like to be close to repair shop where I can have my car serviced without any issues. I called other repair shops in the and they were not as friendly as the people from this shop. Try it out for yourself. Definitely recommended. 12/13/2024 I took my 2014 Subaru Outback in for winterization. I replaced upper and lower hose, thermostat, had radiator flushed and new antifreeze. It cost a little more than I expected, but it was explained to me that it was the location of the thermostat, underneath the engine by the exhaust pipes, which cost in labor. ⬆️ Everything else was as expected.

Jan 07, 2025

Great work. Honest. Reasonable prices. You can trust them. I was back again after leaving this post. Confirmed my earlier impression.

Jan 07, 2025

Highly dependable and excellent service at competitive rates.#shoplocal

Jan 07, 2025

I am always met with a pleasant greeting and informed about the pricing of the repairs being done in addition to the services that may be needed soon. They stay on top of new technology but are willing to listen to some old school advice. They have a good media presence so most of your questions can be answered online. Towing services can be provided if you do not have an auto club membership or road service benefit with your insurance.

Jan 07, 2025

I’ve been bringing my older BMW here for years and am consistently happy with the knowledgeable, honest and thorough service. They take the time to explain the issues and provide fair, transparent pricing. In an area where there’s only one BMW dealer, it’s great to have another reliable option for automotive care. I highly recommend them to anyone looking for trustworthy and professional service!

Dec 07, 2024

Brandon’s great & easy to work with, I definitely trust the shop with my precious old Volvo Always helps when one of the techs compliments your car on the way out, too

Dec 07, 2024

Brought in my Audi with a tire pressure sensor issue. They inspected and fixed my issue quickly. Super fair and respectful, will for sure use them again

Dec 07, 2024

Extremely Satisfied, Great Service, Fair Price, Great STAFF. LUKE was amazing. GOD BLESS Euro❤️

Dec 07, 2024

Fabulous customer service and reasonable prices! I will be returning. Shoutout to Luke for walking me through my options with the car. Thanks again!

Dec 07, 2024

Perfect! On time. And great job as usual. Same on 6/3 2024 11/8/24 everything done well. Luke and Brandon make a real effort to know and please their customers.

Dec 07, 2024

The best place to get your Volvo serviced in the city, bar none!

Nov 07, 2024

Can't recommend this shop enough -- by far the most fair and honest shop I've taken my car to. Last year a different shop told me I needed everything in my braking system needed replacing, including pads rotors calipers and fluid. took it to euro auto plex for a second opinion and as it turned out I just needed pads and rotors, the other shop was just trying to upsell me on the calipers while they had me. More recently I had some squeaking/grinding noises while driving at low speeds, this could've been a number of things and would've been easy for any shop to claim it was some high priced repair with brakes, wheel bearings, you name it.. But they didn't do anything like that. They took a look, called me 30 minutes later to say it was that my brake housing was warped, did what they could to bend it back in to shape. Had my car back in an hour, the noise was gone, and they only asked me for an honest google review in return. It's good knowing I have a shop I can trust in the city. I also really appreciate that they will always take the time to thoroughly answer any questions I might have or explain how so and so parts work together, what the failure points are, etc.

Nov 07, 2024

Excellent service and knowledge costs reasonable cheap. I had Audi oil change and wiring replacement they did a great job completely satisfied will come back.

Nov 07, 2024

These guys know what there doing every time I've taken my car there they always do the right thing thank you all for all you do.

Nov 07, 2024

Tried them for the first time for an annual maintenance Terrific experience - appt started promptly, in depth conversation on what work might or wouldn't need to be done at this time, quick work

Oct 07, 2024

Great service, car built in 1988 feels brand new :) highly recommend!

Oct 07, 2024

Great turn around time with a friendly and knowledgeable staff.

Oct 07, 2024

I'm just a girl... that doesn't know anything cars and HATE to do anything cars. My tire light came on and the guys at the shop found nails in two of my tires. Brandon is amazing and recommended a great set of tires. The service was top notch! I will be visiting again soon :0)

Oct 07, 2024

Luke was extremely helpful over the phone. I didn't end up taking my vehicle here, but will keep them in mind for future repairs.

Sep 07, 2024

Brandon and Luke are great! I’m usually dealing with Brandon - he’s knowledgeable, friendly and patient. He takes the time to explain things thoroughly to someone that might not be a car expert, like myself. I found Euro Auto Plex a couple years ago when my Volvo S40 engine died on me. Turns out it was a coolant leak that the Volvo dealership missed 3 months prior! Brandon and the mechanics at EAP helped source a replacement in no time and for a very reasonable price. We went through all my options and not once were they pushy for me to make a decision. Needless to say, I no longer visit the Volvo dealership, I only go to these guys. They’re truly the best.

Sep 07, 2024

Great team here. I worked with Brandon and he kept me up to date on the status of my repair and what options I had. These guys work quickly and honestly. Will definitely recommend to anyone looking for a repair shop.

Sep 07, 2024

Luke and Brandon are amazing! The entire staff is very knowledgable, friendly, honest and fair. Prices are reasonable and they were very quick with repairs. Definitely prefer Euro Auto Plex over the Mercedes Dealership.

Aug 07, 2024

Dropped in during a weekend stay in Chicago. Changed oil, recommended new rear brakes. Price was same as in KC where I live. Great service and honest.

Aug 07, 2024

Fast and affordable! Guys made short work on my 2011 Toyota fj cruiser which needed a new alternator.

Aug 07, 2024

I loved the fact this shop is by appointment, they had my car serviced with what was needed. Gave me review of my next maintenance schedule. Overall I left knowing my car was serviced professionally.

Aug 07, 2024

Made an appointment. Dropped the car off. Got contacted with options and suggestions. Approved it. Work was done same day. Speedy and quality work.

Aug 07, 2024

Not the most nicest people in there they kept yelling and shouting at us telling us lies and keep changing the pricing.

Aug 07, 2024

They did a great job diagnosing my issues. The staff communicated all the issues with my car, presented solutions and cost in a timely manner. I would recommend them to anyone.

Aug 07, 2024

Took my Volvo XC40 here for routine maintenance. Great customer service - super communicative and friendly, reasonable prices, drop off was convenient and it was easy to book online which was helpful.

Aug 07, 2024

Wasted my time not honest ppl

Jul 07, 2024

As a "car guy", very happy to have Euro Autoplex work on my 1990 Mercedes. Thoroughly impressed by their transparency - multiple calls to let me know timing, things that came up, etc and even admitting they were wrong on a diagnosis and correcting it. All aspects on this end were above and beyond what I've experienced in working on this car over the years. What really made me write this review is when I saw Brandon in their office giving a level headed response to a woman who was having work done on a car she recently purchased and not trying to scare her or get her to spend a bunch of money, just educate her on the problems and give a plan of action. They've earned my business going forward.

Jul 07, 2024

Great service and done in a timely manner. Def recommend.

Jul 07, 2024

This is truly an excellent automotive shop. These people know their stuff on top of the fact that they are honest which sadly to say is rare for automotive shops. I'm thankful that we found this place and I would recommend this shop no matter what kind of car you have, I believe they can fix it.