European Autohaus

Aug 06, 2024

I take car in with 2 issues. Vibrating wheels and weird whistle coming from engine. They replace new axle and pcv. New axle surprised me since it’s new, but whatever, it’s plausible. Drive home, wheel vibration still bad. engine vibration bad, whistle is louder. Car vibrating so powerfully it’s impossible to ignore. I get that diagnosing cars is hard. But if I say there’s two issues, I spend $1000, you don’t fix either, claim to have test driven the car and found neither issue after you fixed it.. how can I trust you? Why keep my car 2 more days to test drive? Why not call me when car is ready? Anyway. Car didn’t make it home. I would say these people are not good at what they do.

Mar 07, 2024

I took my Audi to this dealership for a tune up & they did a terrible job! Service was terrible! I’ll never go back again!

Dec 07, 2023

I have bmw 335i. I called to schedule an appointment and had to wait for two weeks, and when brought the car they checked it one week later, and he told me you have a transmission problem and I will send to you my partner that do transmissions, I waited another two weeks, I called multiple times to check if we can schedule an appt, and they just ghosted me, basically I wasted one month for nothing! I took my car to Transcraft Chicago Transmission and they fixed it in one week!

Dec 07, 2023

Sean is the best mechanic I've ever used. He knows Volvos inside and out and will take the time to explain your car issue to you. Super nice guy who can back it up with top notch work and knowledge. His crew is great too. Customer for life.

Dec 07, 2023

Sean and his team were great. They got my Mini Cooper S in and out when I needed a timely repair. No frills, cut to the chase mechanic who knows his stuff.

Dec 07, 2022

Great mechanics great service 👍thanks sean

Dec 07, 2022

Sean was great to work with to have my back door lock repaired. He knows my name and my car from memory. He keeps the customer informed of each step...great communicator. Super easy to work with and friendly. This is an easy choice for car repair.

Dec 07, 2022

Unbelievable skills and knowledge with autos and motorcycles...... Thanks very much and appreciate you.

Dec 07, 2021

Sean is extremely knowledgeable as well as his crew. He is honest and fair and you can't go wrong with taking your business to him. For European cars dealer level quality work at a reasonable rate.

Dec 07, 2021

Sean is your guy!

Dec 07, 2021

The owner (I think he was the owner) was a jerk. He offered to clear a sensor fault on my car, but berated me multiple times on the phone and in person for attempting to clean my catalytic converters prior to an emissions test, rather than spend well over 6 thousand dollars to have them replaced. He offered to replace them for 4 thousand, which is still greater than the value of my car, so I declined. He then said he would clear the fault - a 2-minute operation - for $55, so I left...Oh, and I passed my emissions test.

Dec 07, 2021

The owner Sean has been very honest everytime I take my older volvo in. Goes over the repair and required parts in detail. Very accommodating to last minute repairs. Final prices have been very close to his estimates. Very knowledgeable about the specific quirks of my car that would leave other mechanics scratching their heads or using incorrect parts, as some have done in the past.

Dec 07, 2020

Knowledgeable mechanics who provide excellent service. I'll definitely take my car back to them.

Dec 07, 2020

Quality work at a great price!

Dec 07, 2019

Me and my family have trusted these guys for years!

Dec 07, 2019

My family has never brought our cars anywhere else. I travel 40 minutes to bring my car here because I trust them.

Dec 07, 2019

Sean is the guy for BMW'S! Honest and trust worthy mechanic out there

Dec 07, 2019

Sean's shop is around my house and after reading the reviews i decided to send my BMW, which I have bought 2nd hand, for an inspection, incl oil and ATF change. He knows his craft and kept me informed about the costs (skills meets customer service).

Dec 07, 2019

They keep you informed of work needed and will give you the option of original parts or after market parts.

Dec 07, 2018

I don't even live in the area, and I had a radiator hose blow off while I was driving around with a realtor, disabling my car. This was already a slightly embarrassing situation, and could have turned extremely costly, considering I drive an Audi, and maintenance costs for that make can get out of hand quickly.. any repair shop could have easily taken advantage of the situation considering I was stranded, but I Googled 'German auto repair,' and found some pretty positive reviews for European Autohaus, so I gave them a call. Ispoke to Sean, and he put me at ease right away, assuring that he could likely complete the repair and get me back up and running that day. I had my car towed in, and Sean immediately let me know that I wasn't as bad off as I thought I might have been. He stated that I just needed a new hose (the current hose was clearly too old to repair/reconnect) and then would be in good shape. Since I appreciated how straight forward he had been, I also asked him to take a look at an oil leak that had been bothering me for some time. My '06 A6 was notorious for this issue, and I had run the repair by an Audi dealership, along with a local mechanic that I had been going to for years, neither of which even cared to deal with the job. Sean completed the oil leak repair in one day, for half what either of these shops would have charged, had they even offered to deal with it. In short, Sean will be my new trusted mechanic going forward.. if you're in need of a great local German repair specialist, definitely give them a call!

Dec 07, 2018

Sean understands European cars and knows his craft! I took my car to another mechanic before bringing to Sean and the guy had no clue what the issue was. I talked to Sean first in person and described what was wrong with the car and he guessed what it was even before looking at it, and he was right. I ended up spending more that I've planned since the battery needed to be replaced too, but that's on me. Great service, would definitely recommend.

Dec 07, 2018

Very honest and trustworthy. Sean helps you prioritize repairs to your vehicle. Took great care of my Jeep. I recommend European Autohaus to everyone.

Dec 07, 2017

Excellent, knowledgeable service with honest pricing.

Dec 07, 2017

See Sean!! Very knowledgeable, very fair on pricing and most importantly, gets things done right the first time!