European Collision Center

Oct 09, 2024

Having to deal with damage on your car is never fun, much less when it's brand new. Kenneth worked with us and kept us in the loop throughout the entire repair process. We really appreciated his transparency and responsiveness with our questions, as well as his flexibility accommodating our requests. The team did a great job repairing the damage on our car; it feels like nothing ever happened to it! I hope to not need European Collision again soon, but if I do I know it's in good hands, especially if Kenneth is involved.

Aug 09, 2024

Leo is easy to work with, the shop does a good job. I have been here several times over the years.

Jul 09, 2024

Great service quality

May 09, 2024

Don’t trust this shop with repairs even though this place is certified. They took the money from my insurance company and released a car that’s not safe to be on the road. Leo is not a trustworthy person who sleeps on the job and does very minimal, enough to collect a paycheck. He charged my insurance without performing the actual work. Have your vehicle reinspected somewhere else. Be aware!

Apr 09, 2024

Professional Staff

Mar 09, 2024

My overall experience was good. Daniel was helpful, front desk was helpful as well. Everyone I had an interaction with was nice and professional. I think a little more communication will help. I had to call or email them and request updates on my car repairs. The work was done well and the timeline expectations were ok. Thank you so much for your help. Pleasant experience and professional staff.

Mar 09, 2024

This is the only place I trust with my vehicle, I am very particular and European collision always meets my expectations. Kenneth always goes out of his way to take care of my vehicle, very transparent. A+ customer service even from the front desk.

Nov 09, 2023

Best body shop in Northern California.

Nov 09, 2023

Top notch customer service! Attention to detail is second to none. 3rd visit and happy with the level of service on all fronts.

Nov 09, 2022

I have been using European Collision Center for many years now. With my Mercedes(s) first and now with Tesla. I can't stress enough how GREAT these guys are. The two owners are a pleasure to deal with, although I mostly interact with Dennis (whom I consider a friend now). Keep the good work guys!

Nov 09, 2022

Stay away- they accept cars, let them sit for an entire month without proper communication and then refuse to fix. On top of that returned VERY DIRTY top to bottom with windows open. No reimbursement. Unbelievable! Our vehicle for reference: Mercedes G55, dropped of 1/22 with Sergio.

Nov 09, 2022

The team worked to rectify the initially difficult situation. The paintwork and quality are excellent.

Nov 09, 2021

Drove to sf for a consultation on my car and still no one has responded to me about a price or future scheduled for my repair. I'm taking my services elsewhere. Appreciate it

Nov 09, 2021

Muy buen servicio

Nov 09, 2020

These guys do great work. Andy and Chris are top notch.

Nov 09, 2020

Sergio was fantastic. Excellent customer service. Will come back here for service in the future!

Nov 09, 2019

Great service and excellent quality. My BMW looks like the accident never happened! 😍😍😍

Nov 09, 2019

Professional work done here. Attention to detail is paid to the work they do. Friendly yet professional staff.

Nov 09, 2019

Sergio & Dennis were great to work with. I Had the bumpers of my Benz repaired and since they are a Benz authorized repair shop, Sergio was able to get genuine Benz parts to match insurance estimate based on re-conditioned parts. Friendly & timely communication, patient & trustworthy. They also handled all the work with insurance. The craftsmanship looks great and the car was shiny & clean when I picked it up. I am so glad that I came here rather than using my insurance's shop. These guys definitely exceeded my expectations & I walked out as a happy customer.

Nov 09, 2018

Best body shop in the city

Nov 09, 2018

I gave two stars just because of friendly customer service but other than that The work was delayed one week after the initial appointment the job wasn't done right the first time so I have to Bring my car back to the shop for proper sealant so the water doesn't get into my car and also while the technicians were working in my trunk they damage the trunk floor mat

Nov 09, 2018

Professional and friendly people.

Nov 09, 2018

food

Nov 09, 2017

Customer service.

Nov 09, 2017

El mejor taller de pintura buen servicio ,te atienden en tu idioma sin duda un lugar muy bueno para reparar tu carro

Nov 09, 2017

Great service and my car looks fantastic.

Nov 09, 2017

It's a preferred vendor by AAA. HIGHLY recommend their service. Great value fast turn around. I trust them because first time passing by I saw a lot of Benz in the shop. Later I found out that they handle Benz Audi and sometimes BMW. They are certified for Benz and in progress for Audi. Recommend

Nov 09, 2017

Like new again, good work.

Nov 09, 2017

Replaced 2 doors on my Lexus. It looks brand new. Excellent paint job. Outstanding customer service