Europros

Nov 23, 2024

Went in today asking for an extra quart of DSG fluid super nice guy informed me that they unfortunately don’t sell parts separate anymore but pointed me to the right direction to get one and discussed a small issue I was having and gave me a good idea of what it could possibly be, amazing shop from what I can tell in the 10 minutes I was in there wasn’t telling me that I needed to bring it in to have it looked at or trying to upsell me since this is my first Vw euro pros you have amazing workers Thank you, you have earned my trust and it I ever need anything I will be coming here

Oct 07, 2024

Eurorpros was able to diagnose my car with issues in a very timely manner. Chad was my main point of contact over the time my car was here in the shop. He is very clear, communicated what was needed, and was direct in routes we could go for resolving my cars issues. 5/5 recommend.

Oct 07, 2024

Great service!

Jun 07, 2024

I took my 2014 TDI Passat in for a timing belt change and cam carrier seal leaking. Chad was excellent at communicating via text. Quick turn around and high quality level of work.They are very competitive pricing wise. If you have a Volkswagen or Audi, I recommend this shop.

May 07, 2024

I’m glad I took my VW in. They took care of me and worked with my warranty with zero hassle. Would definitely recommend them.

Feb 07, 2024

Was a potential customer! Not sure what to say but, unprofessional. And never answers phone. Made an appointment back in December for today Jan 29th. Confirmed appointment last week for drop off procedure. Chad provided texted instructions that they would check us in at 9:30 or we could leave vehicle and keys in drop off box. But being a new customer wanted to meet the owner and see the shop that was working on my son’s car. Attempted to drop off car this morning at appointment time, no one available for check in of car. Made several phone calls to make contact no answer but did get text after we drove back to Eastside of Wichita. Chad informed me that lead tech had sick child which is understandable but still owner should be available for phone call with potential new customers. After a few more calls with no answer and texted if anyone was at the shop yet to drive back over to Westside to drop off keys. Received a text saying we do not feel we are able to meet your expectations and to come pick up car. This is just another case that customer service of non existent. Went and picked up car no-one made an effort to come out and try to resolve the situation. Whole situation very off putting and a huge waste of my time. Brett Cleveland

Jan 07, 2024

Incredible service, honest mechanic. My VW broke down in Wichita while moving across the country and they held on to it, repaired it, and worked with the shipping company to get it to me a few weeks after I dropped it off. Cannot recommend highly enough.

Dec 07, 2023

Chad did great with my S7, definitely earned my future business!!!

Dec 07, 2023

Mango berry dacuri is awesome food is good as well

Dec 07, 2023

Amazing customer service

Dec 07, 2023

Chad is very honest and upfront! Great detailed customer service. Always looking out for your best interest!

Dec 07, 2023

The place to go for good mechanics that are really good with VW cars

Dec 07, 2023

They're very professional with German cars. Save me $500!

Dec 07, 2023

Been taking my car here for maintenance since 2020. On August 25, I had to push back a September 5 appointment because my car was dumping coolant. Europros was booked and I had to take it elsewhere. I had to cancel my last appointment (the rescheduled one) in late October the day of (ride from a family member canceled on me) and tried for over two weeks to reschedule. I would get answers to questions but not scheduling confirmation. They do good work, and I apologized for having to cancel last time. It was one last-minute cancellation. Life happens. But I guess I’ll need to find a new shop. Stinks, because I like these guys. Maybe we can try again when I need the car tuned.

Dec 07, 2023

Car is quicker now through a Stg -1 tune by them . 😅 Will go back for a clutch and so on to up the power!! 🤙🏾

Dec 07, 2022

James was amazing! My window fell down on a Sunday he stayed late and got it up so I can take it to the shop that has a warranty on my window part. I can't thank him enough he was so nice and really helped a struggling single mother out. Go see them! They can work on any car!

Dec 07, 2022

A great repair shop for imports. Wonderful crew does the job right, with genuine parts and no short cuts. These guys take pride in their work and they stand behind it. I have had my vehicles repaired here many times and have always been satisfied. They are not afraid to tell you that what YOU thought went wrong with your car, is incorrect, and actually pinpoint the root cause to fix the real problem. I highly recommend this place. *************** Update (6/12/2021): Had multiple items repaired in my vehicle today. It took many hours to identify, diagnose and perform repairs, saving me hundreds of dollars in the process (compared to the dealership). For my imports this is the ONLY place to go. Period.

Dec 07, 2022

Can’t say enough about this shop, honest, hard working group. We have used them several time and most of the time they have come back to tell us this should be covered by warranty from VW. They could have easily fixed it and charged us but instead they were trustworthy and did the right thing. We will continue to use them for all of our car needs.

Dec 07, 2022

My VW's always go here. They are always super busy but they are great!

Dec 07, 2022

Very helpful, personable

Dec 07, 2021

Chad and the crew at Euro Pros are great! On time, professional, and willing to go above and beyond. Chad has excellent communication, while having a family and running a business. He has earned my VW business, for sure! Thanks Euro Pros!

Dec 07, 2021

Great amount of knowledge with VW. Very professional and willing to help in any way.

Dec 07, 2021

I DO NOT RECOMMEND THIS PLACE. 1-8-21 I took my Audi to Europros for engine light ON and hesitation under acceleration after my mechanic stated that his scanning tool doesn’t communicate with Audi cars, and he didn’t want to replace parts without the ability to diagnose properly. 1-14-21 Received a text from the owner advising that the car needs 4 different parts($1384.00 plus tax))to fix the problem. I called him and stated that it’s weird to have 4 parts fail at the same time BUT if he is confident it’ll fix the problem to go ahead and get it done. 1-29-21 received a text that the car is done. I paid and picked up the car. Two miles from the shop (Kellog&West) the engine light came on and the car started hesitating exactly like before. I called the owner and was directed to turn around and he’ll check it out on Tuesday since they’re closed on the weekend and he have a busy Monday. Made it back to Europros and found the business door locked. Texted the owner and 25 minutes later he replied to leave the key in mail slot. I wasn’t comfortable leaving the car in front of the place over the weekend so I didn’t. 2-1-21 I made it there and the business is closed. I texted the owner with how frustrated I was, he texted back stating he was on lunch break and he can’t be there 24/7. He suggested I drop off the car to do more diagnostic but I didn’t trust him. Long story short, I trusted the “GOOD-REVIEWS ” here and was scammed $1400. BTW they’re not Better Business Bureau accredited

Dec 07, 2021

I bought an Audi A3 Quattro Premium Plus from a local dealership a little over a month ago, and would have gotten burned on maintenance and failed components were it not for Chad and his team. Correctly and quickly diagnosed all of the issues that I had found, and some that I did not even know it had. Then they worked with my extended warranty company, negotiating repairs to be paid for by them, and in the end there was very little out of pocket costs for my repairs, and all of the things I wanted done got done! They even got it done and back to me before I was expecting it! (Considering current supply chain disruptions) I am very grateful for the constant communication with the owner and the peace of mind it gave me to know what stage of the repair process my car was at. And with how backed up Audi repair centers are here in Wichita, I feel I've somehow cheated the system having it done even before my original scheduled appointment with another shop 🤣 If you've got a VW or Audi vehicle please do NOT hesitate to have it worked on here. These guys know what they're doing, and they have that human aspect that they know and understand what it's like to own cars with potentially wallet-breaking repairs lol

Dec 07, 2021

Knowledgeable on volkswagen autos

Dec 07, 2021

My turbo makes loud stustustustu now 🤣🤣 in all seriousness, this place is grade A and I highly recommend!

Dec 07, 2021

Section 1: Initial Impressions I have toyed with taking my cars to a shop for a while, however my desire to save money will get the better of me and I will attempt things myself. Same story when I installed a RSR clutch kit in my MK7 GTI. The install went "pretty well" aside from a few hiccups I ran into, however, upon hitting roadblocks, Chad was very helpful and even offered several times to take the car in despite my grubby hands touching it. I was able to successfully install the clutch kit on my own though, and the car drove fine for a couple weeks. I then started having engagement issues and was unable to shift the car unless the engine was off. I assumed I had an air bubble stuck in my lines, after attempting to bleed the clutch 5+ times, I was unable to get the clutch to engage as normal. I asked Chad if he could take a couple hours to diagnose the clutch issue, and he obliged. Dropping the car off after-hours was a breeze and the whole delivery process was hassle-free. Chad was very friendly in the beginning, and is definitely very knowledgeable. Initial impressions inspire confidence in enthusiasts and the average euro car owner. Section 2: Trouble Arises Chad was extremely prompt in letting me know what was going on with the car, within a couple hours of the next business day I had an update on the situation: The clutch line was air free, engagement still terrible, clutch needs to be replaced AGAIN. Chad was very informative and up-front with the estimated cost of fixing the car, as well as promptly answering any questions I had, I could not have been happier with the diagnosis, aside from not needing to replace the clutch again of course. Section 3: The Install As soon as I informed Chad that there was no way I'd be replacing the clutch again, he ordered the replacement kit and gave me an estimated repair time, something that is very important to any enthusiast or average person, as being without our cars can be a very stressful time, providing a timeframe to your customers is one of the easiest ways to guarantee future business. During the install, anything that was found wrong with the car was promptly brought up to me with the estimated cost to repair, as Chad knows I'm an enthusiast, I assume the everyday customer would receive an explanation as to the risks of leaving worn or broken parts instead of replacing them. I assume this based on my customer experience overall and how the Europros team really seems to "give a damn" about their clients. Section 4: Pick-Up I was given about 30 minutes to an hour heads up on the finish time on my car, as I had them perform an oil change as well. This was very welcome as I was about an hour away from the shop and gave me time to get to the shop just as the oil change and test drive was finished. Upon entering the shop, I was greeted to Chad, as well as the technician that performed the service on my car. They informed me of what they found while working on the vehicle, as well as letting me know all seemed good with the previous clutch kit, not able to pin a point of failure. I have no reason to doubt this as the install I did was done by the book with appropriate tools, and the kit was new and purchased from reputable people. Being able to speak directly to the tech that worked on my vehicle is such a reassuring feeling, you get to put a face to the work that was completed, and you get a feel for how experienced and knowledgeable the technician performing work on your vehicle is. TL:DR Europros does amazing work at a very good price. The team seems to enjoy what they do, and Chad is very pleasant to do business with. Europros is a local business I will continue to do work with in the future. 10/10. I was not compensated for this review, all thoughts and opinions are mine.

Dec 07, 2021

These guys are the only ones I trust in town to work on my tdi. Honest, fast work, affordable.

Dec 07, 2021

These guys did a great job and kept to exactly what they quoted me. They are very knowledgeable and got my car back to me quick. I will go back!

Dec 07, 2021

Very friendly people... especially Chad. Chad answered all my questions professionally and made sure my GTI was getting taken care and professionally by them. Will definitely come back to set more future appointments.

Dec 07, 2020

Had an absolutely phenomenal first-experience with Europros. Needed a heater core replacement for my JSW TDI. They gave a quick and accurate quote, were very easy to schedule with, performed the repair quicker than initially expected, and STILL undercut the VW Dealer quote by HUNDREDS of dollars. Very pleased with my repair and will be returning with any issues that come up in the future!