Excellence In Auto-Repair mechanic

Dec 05, 2024

Terrible customer service rude! They only work on certain makes and models

Nov 06, 2024

Absolutely wonderful experience. Family owned, honest, fair priced, and great communication/customer service. Brought my jeep in for brake checks in the AM, they assessed, called with repair recommendations for the OK and were done by mid afternoon. Highly recommend!

Nov 06, 2024

Asked if they had a device to tell me why the engine's lights on they said yes but they said no they won't do that I should go to AutoZone

Nov 06, 2024

Service was incredible! So kind, so helpful, so efficient. Nothing extra was pushed on us. Total honesty. Best car experience my wife and I have ever had. Customer for life

Oct 06, 2024

Always honest and trustworthy and very reasonable prices.

Oct 06, 2024

Excellence In is what mechanic shops used to be - honest and fair with reasonable prices.

Oct 06, 2024

I have only been there once but so far so godd....

Sep 06, 2024

Not sure why this place gets any good reviews. Every time I call to make an appointment I get this rude lady who says they are booked out and basically don't even want your business. Yeah I'll pass I'll go somewhere I'm valued.

Sep 06, 2024

They were great!! Dropped my vehicle off mid-morning and was complete by the time I got off work. Communication was perfect throughout. Definitely recommend - and will continue to use their service.

Aug 06, 2024

My experience was about a year and half ago and I was truly impressed with them, so much so that I referred my cousin to them when her car was having the same issues as my car at the time. My cousin first took her car to the dealer ship where she had purchased her car and they told her it would cost over $1,300. to fix it. When she told me that I told her that she was being ripped off and referred her to Excellence. They repaired her car for around $240...and it's running fine. I recommend these folks to anyone with car problems.👍👍👍

Aug 06, 2024

Tom seemed to be a very nice guy but this is the second time one of my vehicles has been there for a week or more without so much as a diagnostics been done. They don’t even bother to call to give you an update not that there’s much to update when they don’t even bother to look for the problem.

Jun 06, 2024

Excellence In Auto cares for several used cars in multiple households of my family. They’re honest, trustworthy and always kind. They are a treasure in Omaha.

May 06, 2024

Best shop around. He's always busy, but that's because he's a good, honest mechanic, and I feel like that's hard to find now a days.

May 06, 2024

I took my jeep to excellence upon a referral and I couldn't be happier. Tom and his team are the type of mechanic everyone wants to come across. They will not perform or suggest unneeded repairs and are very transparent with preventative maintenance and next steps if you do need repairs. He definitely saved me money going to this location. I wish I would have found him years ago!

May 06, 2024

Life savers! I have always worked on cars at home so I have no idea what shops in Omaha are honestly priced for honest work. Thank goodness I found Tom at this shop! They ALWAYS go above and beyond for incredible prices. They do great work on my car and I refuse to take it anywhere else. Do yourself a favor and give them more business

May 06, 2024

The first time I went to Excellence in auto I had Tom check out a van I was purchasing. He gave it a good going over and didn’t charge me anything. I took the van back for an issue yesterday and he fixed the problem and charged me very little. The customer service is wonderful and I am so glad to have found them. Thank you!

May 06, 2024

Tom isTruly the best of the best in Omaha he’s been taking care of our family vehicles for several years now and he’s never disappointed us getting us in and out on the road again. excellence, Auto is the place to to go for your automotive repair.

Apr 06, 2024

Fast service, trustworthy, honest and quality work. Will recommend to all my family and friends.

Mar 06, 2024

Tom goes above and beyond. He is very knowledgeable and experienced, and he consistently exceeds expectations by prioritizing what's best for the customers. I have yet to see better prices, too. Highly recommend Excellence In Auto-Repair.

Mar 06, 2024

Great family owned, local mechanic! Needed new brakes on my 2007 Ford escape and they were able to get me in very quickly, replace my brakes and get me back on the road for a very reasonable price. Highly recommend. Will be going here from now on for all my vehicle mechanical needs.

Mar 06, 2024

I highly recommend this place! He's fair and honest. What I appreciate most is his honesty and not over charging you. You gain my trust and I've recommended you to my friends and family.

Mar 06, 2024

Tom is the best mechanic in Omaha. Very knowledgeable, experienced, and most importantly isn’t money hungry. Most shops will recommend something you may not need, Tom will only work on your car if it needs servicing or if it may be an issue in the near future. Tom is very honest, affordable, and dependent. Best mechanic in Omaha, will continue to come here

Jan 06, 2024

This family owned and run business is completely honest and helpful. The oxymoronic mechanic shop, authentic auto repair, was scamming us and lying about a bad ac compressor when all that was needed was a serpentine belt change. This is the type of business you want to spend your money at. They are very good people.

Dec 06, 2023

Great place to get repairs done by trusted mechanics

Dec 06, 2023

I took my car here for years while I lived in Omaha, and now that I have moved away, I seriously miss their service. I'm going through a terrible experience with a new shop (different state), and it makes me appreciate the excellent service I was provided here all the more! I never felt like they were repairing something that didn't need it, and Tom always explained thoroughly what he was doing, and would even show me the broken parts. They also understood that I was a broke teacher and couldn't afford anything unnecessary, and I always felt like I was paying a fair and reasonable price. Yes, repairs go a little slow because they are busy, but it is so worth it for honest and affordable work.

Dec 06, 2023

My go to mechanic shop. Quick, fair, friendly & efficient every time!

Dec 06, 2023

These people are very honest. They go the extra mile.

Dec 06, 2023

This shop is full some some of the nicest people I have ever met. Tom is a very genuine guy and is not out for peoples money. Breaks plus quoted me around $2k for some work. Tom re-diagnosed my car and got me out the door for less than half that.