Expert Automotive
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Review highlights
"… prices are very reasonable and excellent. He repaired my car in 2days . You cant beat the services that him and his staff provides . I will be returning to have mores …"
"But, remember he does quality work, so there will be quality money spent."
"Great service with a professional atmosphere."
Overview
Categories
Auto repair shop
Directions
3770 S Mendenhall Rd
Memphis, TN, 38115
Phone number
Call: (901) 433-9711Website
N/A
Hours
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 1:00 PM
Reviews
Oct 06, 2024
I went for a plug and got quick a good service
Mar 07, 2024
Usually the words honest and mechanic don’t go together, however, Derek Kendal, proprietor of Expert Automotive is honest and well skilled. I highly recommend Expert for your automotive repair needs.
Dec 07, 2023
Excellent !!!
Dec 07, 2023
I have been going here 5 plus years they ALWAYS do a good job on my car, Clean and Professional Environment.
Dec 07, 2023
Late post but i had to leave my experience due to exceptional customer service. Came to the shop with an engine light on thinking i had an issue with my Freon supply that was added to my car . Mr Derrick explained he will diagnose my car to see exactly what’s the issue since i previously went to another shop the day before . It came back my a/c compressor was bad and that i would soon need a replacement . He didn’t pressure me to get it done at that moment but he did give me a sheet of codes and descriptions on why my engine light was on . He mentioned that my level of Freon was unbalanced so he leveled everything and showed a video to better understand my car and reassured it’s not a major issue .Me being cheap I’m like ok I’ll come back and get it done ; but as i was pulling off my service Stabilitrak appeared and i start panicking because i knew i needed my car to get back on the road . So i went ahead and got the a/c compressor replaced along with condenser it took roughly a half a day to finish . Got the car back received good news i saved on my service pulled off the lot and my Stabilitrak warning came back on when i hit a bump. Another panic attack i called the shop Mr Derrick explained that my car it resetting itself from the service so it’s normal for warning light to come on. He advised if i am not comfortable with driving the car bring it back and he will double check to ease my mind . Of course i went back because i need reassurance my car is going to get me 300 miles to my destination. Everything look good he stated it’s best to put the car on the road to run it’s course and when i tell you my lights went off and my Camaro is running like a champ. I will be back for my next service 10/10 i recommended -Tori a returning customer
Dec 07, 2023
My go to!
Dec 07, 2023
The BEST Derrick and his staff went above and beyond getting my car back on the road he was open and honest about the price and gave me my car back in better condition then it was before for now on we will do all our business with Derrick when it comes to our cars!
Dec 07, 2023
Customer service is top notch! My experience could not have been any better. They got me back on the road safely without overcharging me for their services. This will be my new place for all my car repairs/services.
Dec 07, 2023
What type of shop don’t do motor work if your a shop that works on motors
Dec 07, 2022
Always when I go to Expert Automotive, I receive exceptional accurate and professional service. The staff is warm and welcome, I would recommend Expert Automotive to anyone.
Dec 07, 2022
Derrick has always provided good services to Caddy.. All the way from Customer service (Annette), ton understanding the job ,that needs to be taken care of.. Thnx to Derrick & His Crew..
Dec 07, 2022
GREAT WORK!!! EVERYTHING I NEEDED WAS DONE ON SITE AND IF PARTS WERE NEEDED, THEY WERE CONTACTED BEFORE PROCEEDING. NOW HOW MANY SHOPS WILL DO THAT??!!
Dec 07, 2022
Great customer service with an experienced mechanic. Quality price for quality work
Dec 07, 2022
I had a wonderful experience at Expert Automotive. Mr. Derrick is a professional guy . He was threhold in telling me what type of work my car needed. His prices are very reasonable and excellent. He repaired my car in 2days . You cant beat the services that him and his staff provides . I will be returning to have mores repairs done to my car . Thanks ! Mr. Derrick and Staff for your excellent service. 5 star experience
Dec 07, 2022
I take my vehicle there for all my service needs without hesitation. Derrick and his staff have always been professional, thorough, courteous and prompt. I highly recommend Expert Automotive for all of your vehicle needs.
Dec 07, 2022
In and out 20 minute wait perfect 👌......
Dec 07, 2022
My second time here and I always get great service at a reasonable price and it doesn't take all day. My passenger side window wouldn't let back up. It was fixed in less than 30 minutes. I would highly recommend this place 👍😁
Dec 07, 2022
Nice friendly service. The place was clean with a nice waiting area. No you don't have to stay in the car. There was no bullying to buy other services and products. It was an all around nice, fast, friendly, professional experience and I will definitely be back.
Dec 07, 2022
Everything was good, very professional
Dec 07, 2022
Great customer service. Friendly Professional Nicely priced
Dec 07, 2022
Mr. Derrick was friendly, knowledgeable, and took care of everything to get me back up and running. Service time was amazing and the shop was extremely clean and inviting. Each person was pleasant and attentive from start to finish. This will be my shop for all my automotive needs.
Dec 07, 2022
They must be close for vacation.
Dec 07, 2022
Very unprofessional. Nothing changed about this place but the name.
Dec 07, 2022
Went to there place of business and was greeted by a locked door..Sign said call for appointments.
Dec 07, 2021
Derek at Expert Automotive is a great guy. He is friendly, knowledgeable and professional. He communicates well and provides his recommendation for your car care and he also sends a reminder that your next service is due. I'm a repeat customer and I still recommend Expert Automotive for all your car care. Tell him Tina recommended him. I will continue to support him with my business. Thank You Derek for your awesome service.
Dec 07, 2021
Friendly and courteous service. Appointment required. I have recommended them to family and friends.
Dec 07, 2021
Great customer service good job and top off fluids clean and friendly
Dec 07, 2021
They do a great job!!