Express Auto Center Inc.
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Review highlights
"Easy to get appointment and have dropoff service. Friendly staff."
"Prompt service and great atmosphere and customer service."
"The owners are great people and the staff is very friendly as well."
Overview
Categories
Auto repair shop
Directions
9720 Rte 1 North
Richmond, VA, 23237
Phone number
Call: (804) 743-7473Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
8:00 AM - 5:30 PM
Tuesday
8:00 AM - 5:30 PM
Wednesday
8:00 AM - 5:30 PM
Thursday
8:00 AM - 5:30 PM
Friday
8:00 AM - 5:30 PM
Saturday
Closed
Reviews
Nov 21, 2024
Glad to know auto shops like this still exist. I have taken my vehicle her for years. Even though with newer owners that same confidence exist. The job will be done right. They stand behind what they say 100 percent.
Nov 21, 2024
Great job. Done on time and under projected cost. Can't say enough good things about TJ and his crew at Express Auto.
Nov 21, 2024
I recently brought three vehicles in for services. TJ, Steve and Todd are FANTASTIC!!! Everyone always looks out for my family's safety and our budget. EAC is where the local quality automobile services comes first!! Thanks EAC, Scott Hofmann
Nov 05, 2024
Excellent service, timely appointment.
Oct 05, 2024
Best in the business
Oct 05, 2024
I always get great service here! The people are so nice! Thank you for helping me get through this inspection. Easy to get an appointment. Everyone who talked to me was very nice and knowledgeable.
Oct 05, 2024
TJ and his entire staff make sure that the customer understands the repairs to be made as well as advising them on future service related items that will need to be addressed.later on. The entire staff is extremely courteous and a pleasure to deal with.
Oct 05, 2024
Thank you for excellent service
Sep 05, 2024
Great place to take your car for whatever it needs and the service is good prices are fair
Sep 05, 2024
Great service on my motorhome. RV dealer said 6 weeks wait time for appointment and would have to leave it.. Express made appointment 2 days later and did service in same day!
Sep 05, 2024
Overcharged on diagnostic fees.... Will think twice before I come back or recommend to others.
Aug 05, 2024
Express Auto does great work. I have been pleased by their service, follow up, and honesty.
Jul 05, 2024
Definitely very pleased with the service of my vehicle. Steve was extremely helpful and letting me know what the issues were and what it would take to repair the car that I had in there couldn't be more happy.
Jul 05, 2024
Excellent as always! Great team!!👏🏾 👍🏾
Jul 05, 2024
Exceptional customer service. Very friendly,efficient and professional.
Jul 05, 2024
Had a great experience with Todd and Steve. They were very friendly and curteous. They got my trailer in for a state inspection and turned it around very quickly! I appreciate the great service. They also have a pretty good size lot for parking what ever you might have that needs service.
Jul 05, 2024
I've used Express Auto since moving to Chester in 2006. My son also takes his car there. This company is fair, honest and wonderful to work with! I recommend that EVERYONE needs to use Express Auto!
Jun 05, 2024
Great service and support.
Jun 05, 2024
Great services
Jun 05, 2024
Highly recommend
Jun 05, 2024
I had an excellent experience at this car shop! They were able to accommodate my last-minute maintenance request on my foreign car, which I know can be tricky. The staff was professional, efficient, and extremely knowledgeable. They went out of their way to ensure everything was done perfectly. My car runs better than ever, and I couldn't be happier with the service. I'll definitely be returning for all my future car needs! Thanks Todd to you and your Team.
Jun 05, 2024
I was referred to Express Auto Center Inc. by my tire and auto center mechanic. I called and talked to Steve. I explained my situation and gave him the info he requested. Steve told me he would call back shortly with an estimate. Steve was true to his word and called back promptly with an estimate. The ball was set in motion. I had my vehicle towed to Express Auto Center Inc. and was notified upon its arrival. I was told what to expect during the repair. Steve kept me in the loop and we had an open line of communication. My car was repaired and I couldn’t be more satisfied with the service I received. I’d highly recommend Express Auto Center Inc. They’re courteous, professional, highly skilled and prompt.
Jun 05, 2024
My family and I have been going to Express Auto for years. They always take good care of our cars and do it at a fair price. Nice folks and great service!
May 05, 2024
Excellent service. Trustworthy. Keep up the good work.
May 05, 2024
Great service.
May 05, 2024
Great services done right the 1st time at low prices is what you get with Express Auto Center. I don't trust my vehicles to anyone, but them. Highly recommend them.
May 05, 2024
Inspected and serviced my RV snd put on new tires. Great work and very professional. Highly recommend!
May 05, 2024
These guys are absolutely amazing!! We stopped in on day two of our family vacation with an emergency tire repair and they went above and beyond! So friendly and helpful. They were very fair with their pricing. They genuinely wanted to look after us, making us feel right at home with snacks and coffee. I was so impressed. I can't say enough good about everyone at this garage. Wow! Just. WOW!
May 05, 2024
They are really expensive, just for a diagnosis more than $400, it doesn't make sense.
May 05, 2024
They took excellent care of my vehicle. I was in and out in no time. It's great to see a family owned and operated business that is both professional and friendly.
May 05, 2024
They were courteous and prompt.
Apr 05, 2024
Easy to get appointment and have dropoff service. Friendly staff.
Apr 05, 2024
Great customer service! Other shops were quoting me $30,000 plus for my fix a must visit for a second opinion!
Apr 05, 2024
The customer service has been nothing less than superb. Espeically to Nicole, TJ, Steve and Todd have made me look forward to a future of working together to keep my car running.
Apr 05, 2024
Were able to handle every issue and in a timely manner! Todd and steve both are so knowledgeable! There famous words are its just nuts and bolts! Awesome place!! And amazing people