Express Auto Clinic

Oct 25, 2024

I have been bringing my cars here for many many years. Consistently great service. Honest, capable, and personable. I keep coming back whenever I need an auto mechanic.

Aug 08, 2024

Great customer service! Super easy and great value!

Jul 08, 2024

Best mechanic in the area! Very reasonable!

May 08, 2024

My car is ancient: 2007. But for a Honda it’s got a lot of miles left and I want it to run until it’s really and truly done! I’m so glad to find Express Auto Clinic. My car had been shuddering a bit for a while, and I’d tried to get it addressed proactively but the last person I brought it to said nothing was wrong with it (I disagreed but what can I do when I don’t know anything about cars?). Finally the shake got worse and the engine light came on. The location is great — I dropped off my car, walked to BART, and was on my way to work. They called me with the diagnosis before my train came, had it fixed by lunchtime, and let me pick it up the next day because that worked better for my schedule. Price was reasonable based on my experience of repair costs elsewhere, receipt was itemized, and everything runs smoothly now. They also gave me a quote for a piece of body work I’ve been avoiding for a way better price than the other place I called. I will be making this my repair spot from now on! Thanks so much!

Mar 09, 2024

Don and his wife are great. They've always been fair, fast, and honest over the 10-years or so I've been going there.

Feb 09, 2024

Highly recommend this place! Very professional, great service, reasonable prices and quick. I called, took my car in the same day, Don (owner for 20 years, lots of experience) identified the issue, educated me on the issue and resolved it within hours. A job well done!

Feb 09, 2024

I've brought my own parts for repairs on 3 occasions. Opens early during the week and on Saturdays. Labor cost is higher than average.

Jan 09, 2024

Don is the only mechanic in the Bay area I'll go to! Honesty is an actual attribute here!!! He'll let you know what you need and what you don't. Wow right!? Can't thank him enough for everything! Keep up the good work ☺️!

Nov 09, 2023

Been going here for years!!!!! Top quality work!!!! Highly recommended

Nov 09, 2023

Don is great, he got me in and out quickly with a cover on my catalytic converter for my Prius! Really great price, too! Highly recommend

Nov 09, 2023

Good mechanic shop in oakland. Honest Mechanic, thank you don for your business.

Nov 09, 2023

Great little mechanic shop. I have taken my car here and to the Toyata repair place down the street. The Toyota shop has consistently tried to pressure me into repairs I didn't need. I realized after a time that I think they run on commissions. Express Auto Clinic has been the opposite. They are honest, quick, and their work is quality. They are also much more economical than Toyota. Honestly even if they were the same price I would go here just because I feel I am treated with much more respect and honesty. Thank you!!! I appreciate you!

Nov 09, 2023

I’ve been to this place and have had both my cars smogged many times. Today I went in to see if the head guy ( manager/owner) would be able to look at my car due to the battery being drained and car dying every two weeks. As I approached the manager/owner he had this look as if he didn’t want me to even speak to him. I began to tell him the problem with my car and he said “ What do you want me to do, I’m not going to look at it. Come back when your car dies again.” As he was saying that he also gave me the hand motion and said “leave!” I have never been nothing but polite to him and his I’m assuming wife/staff when getting service there and have always treated them with RESPECT. After today’s event I will never spend a penny with them again and would highly recommend anyone going to them to not waste your money or your time.

Nov 09, 2023

This place is always fast cheap and fair. I know I can trust them with my car and the work they do is spectacular. Love this family owned shop!

Nov 09, 2023

Went here to get my car checked out and the manager, I believe his name is Don, was very dismissive and rude! Will NEVER return again.

Nov 09, 2023

Came here after wasting my time at Shell on Grand Ave and Don fixed my car and gave me an oil change in no time! Also gave me pointers on the super simple job I came in for so that the next time (hopefully there isn’t one) I can do it myself and save money. He was friendly and funny and gave me a stool to sit on in the sun while I got my service done! 10/10 recommend!

Nov 09, 2023

Don did a great job fixing my car at a great price extremely grateful!!!

Nov 09, 2023

Solid mechanic’s and repair shop. Honest prices, great service, what more can I say?

Nov 09, 2023

This is the best. Great service by skilled mechanics.

Nov 09, 2022

Always trusted, always go to these guys, very knowledgeable and don’t try to scam you.

Nov 09, 2022

Bought a battery at O'Reilly's and visited this garage to replace it. No appointment needed and it was super quick! Will go back there if any other problem with my car :)

Nov 09, 2022

Does quality work and you do not have to wait all day or be inconvenience very long. Also very well experienced in his field of expertise.

Nov 09, 2022

Great service. Upfront about the work needed on your vehicle. So you don't have to come back with questions.

Nov 09, 2022

This has been our family mechanic place for over 20 years.., excellent customer service.

Nov 09, 2021

Best mechanic in the bay

Nov 09, 2021

Real attentive towards giving you service.

Nov 09, 2020

A simple oil change almost ended up in disaster! they put more than one quart of excess oil in my car and even send me to buy more! Good thing I noticed right on the next day but it took me 2 extra hours work to siphon the excess oil out through the oil measuring tube. this kind of thing can cause serious damage to my almost new engine. And I am amazed that as a mechanic he would not read first the specs of how much oil the car should get. During the oil change he also got somehow the warning light on indicating low oil volume (which has never popped up before) and just kept poring more oil to eliminate this which did not help until he zeroed the error off from the ECU but by then he he had put so much excess oil. The other thing also is he made my car all over dirty on the inside with his clothes and with touching the white interior directly with his oily hands and his wife had to wipe it with alcohol long time until cleaned. furthermore he does not use the standard practice of mechanic to put nylon in the seat but just sits directly with his dirty pants in the car. He also could have at least refunded me the $40 oil change fee (I brought my own synthetic oil) since he really messed that one up, but he did not refund it. Overall I paid about $120 for oil change with my own oil and for inspection of a bunch of items that I asked for. Giving one star extra that he is not expensive and that He did find out that one bolt on the wheel was missing, but with all the trouble and damage that this service could have caused, I don't think I will go again to him.

Nov 09, 2020

Been coming to Don and his wife since I moved into the area a few years back. I just moved into SF and I still came out of my way to get work on done on my care because I respect his attention to detail and quality of work. He's done work on my previous Prius and now my VW Golf and the work has been stellar. I would highly recommend.

Nov 09, 2020

Came here for a smog check w/ a smallish RV (23'). Got a quote of $120 for the smog check, once we started. I was very surprised! He (I wish I had his name) told me he charges at least $100 even for normal cars, trying to normalize the prize to me. I almost drove away, and probably should have, but would have needed to start looking again and needed that smog check done that day. He knew it, and made me pay dearly. As I was paying the bill, I saw their smog test listed fares; they ranged between $49 and $75 for various types of vehicles. Final bill came to $100; I'm assuming my extreme unhappiness with his quote was so evident that he felt, at least, a little guilty. Interestingly enough, what bothers me the most, is not the money, but how they conduct business. They thought they could simply charge more because of the specific situation, and they did. To me that is not how you conduct business or treat customers. There are many great businesses all over Oakland that do great work, charge a fair rate, and treat their customers like valued customers, like neighbors, and part of the community they are serving. Unfortunately, Express Auto Clinic, is not one of them. I will not be frequenting them any more, for anything, and hope you do the same!

Nov 09, 2020

This is the place to go when you need quick and essential service for your auto care needs. Ask for Don He will take wonderful care of your mechanical family member!!!