Express Oil Change & Tire Engineers
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Review highlights
"Great Service in and out Quickly."
"Fast, Good service, friendly, prices are comparable to other service shops."
"The staff is unprofessional and unethical down to management .Do not recommend."
Overview
Categories
Auto repair shop, Brake shop, Oil change service
Phone number
Call: (904) 379-4274Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 5:00 PM
Description
Express Oil Change & Tire Engineers is the preeminent automotive service provider in the United States with over 300 locations. Throughout our history, our oil change process has been refined to give our customers the quickest oil change around, while still providing the highest quality service and premium vehicle maintenance checks. At Express Oil Change & Tire Engineers, every action we take and every decision we make is guided by our mission, our core values, and our vision. Our Core Values: Integrity, Pride of Workmanship, Quality, Teamwork, Enthusiasm, Friendliness, Continuous Improvement
Reviews
Nov 29, 2024
John was great and very helpful. Got in for an oil change reasonably quick. He was not pushy and helped explained things that the techs were doing. Made it comfortable for a woman getting her car serviced. Thanks John!
Nov 29, 2024
Son muy buenos y profesionales además de ser muy rápidos en su servicio, hago cambio aquí siempre yo sugiero siempre
Nov 22, 2024
Larry and Seth were outstanding. They were fast and courteous, also working with me to get the best deal possible. I would recommend Express Oil Change to everyone.
Nov 22, 2024
They did everything fine. I payed only 40 something dollars for oil And filter replacement with coupon on web site
Nov 22, 2024
Very friendly, fast and no sales pressure! Love it. Trey was awesome. All the staff were great!
Nov 15, 2024
Service is great and fast. If you cleaned the trash around your exterior of the building. It would be more welcoming.
Nov 06, 2024
To start, I'm not very familiar with the technicalities of automotive services. I didn't go in just for an oil change but a vehicle diagnostic. The good: I didn't have to wait around for someone to be helped. Since I first arrived someone greeted me and informed me of what I needed to do to be helped. The bad: Pretty much everything else. I didn't go in for an oil change but a diagnosis. I asked a few times if my vehicle fluids were fine and they said it was. They were to diagnose a problem in my vehicle with the sound coming from the engine but they suggested internal engine damage. When I had my oil changed elsewhere, later, my problem was fixed so clearly is was low oil, something they assured me was fine.
Nov 06, 2024
When was the last time y'all did a 10-minute oil change? Because the average that I watched was about 40. Additionally, I don't quite understand why y'all put 3,000 mi as the recommended oil change for a synthetic vehicle. That's not a thing. That sounds like you hope people are stupid enough to give you $110 every 3,000 mi
Oct 06, 2024
Anthony was amazing. He answered all my questions help me with everything. Excellent customer service.
Oct 06, 2024
Experience was A1….love the customer service 🥰 and it was fast service
Oct 06, 2024
In my experiences these folks actually go above and beyond with their customers. My first interaction was about a month ago. I had just dropped off my wife for work and stopped in because a warning light indicated low tire pressure in one of my tires. The employees were there but told me that they were closed and wouldn't be open for another 15 minutes. Despite not being on the clock I was assisted with my problem and they refused any compensation from me. I decided then that I would give them my business in the future. And just a few days ago my second trip was for an oil change. The 10 minute change turned into 60 minutes. When completed the service technician explained that my Fiat's oil filter had an unusual location and required extra time and manpower to replace it. He very kindly, almost apologetically, informed me that any future oil changes would cost $20 more than the quoted price but not for today's service. And while I was waiting on my vehicle to be serviced I conversed with several other customers who also praised this Express location with one long time customer even reporting that she drives a very long distance to have her vehicle serviced there because she trusts them and has always been treated fairly and found them to be honest.
Oct 06, 2024
They did a great job on my brakes and rotors. I would recommend ppl to this place. Everyone there is very friendly and u r also greeted right away.
Sep 06, 2024
Anthony, my tech was awesome!! Along with every employee I have ever dealt with there. These guys make it enjoyable! Highly recommend!
Sep 06, 2024
Got my oil changed by Ryan today and from the second I pulled up he was very friendly and helpful. He even went out of his way to show me how to reset my oil light and gave me a list of other services my car could use without being pushy! Highly recommend!!
Sep 06, 2024
Great price fast service this week. Will be my oil change place from now on.
Sep 06, 2024
I pooped and it was OK! Great staff! Almost made it to the Toilet! Thanks!
Sep 06, 2024
Just one word...ANTHONY! A truly phenomenal human being that just radiates sincerity in his desire to ensure his customers are taken care of beyond their expectations. You can't help but see he loves his job from his knowledgeable guidance to his undeniable work ethic! I'm never going anywhere else, I'm a customer for life.
Sep 06, 2024
Oh boy, avoid this location at all cost. These people do not loosen the bolts under the oil pan to change the oil they pump the oil out through the top. How do you pump the oil out and get down to all the residual Sludge and metal at the very bottom of pan. They pump the oil through the top. You are collecting all the metal shavings and dirt at the very bottom of the oil pan And allowing that to go into the oil pump Which will cause premature engine failure. Why even change your oil what a waste of time I always love to change the oil at this place for years we’ve been going this new we pump it out of the top thing is just ridiculous. Hope they change their policy if they do I’ll be back.
Sep 06, 2024
The s vice was very quick. Tres’bien was very friendly and helpful! Will definitely come back.
Sep 06, 2024
Tres'bien Jackson was awesome. Got my oil changed super quick and only waited maybe all of 5 minutes.
Sep 06, 2024
Tres’Bien and Ryan were great during the oil change.
Sep 06, 2024
Tres’Bien has excellent service anytime I come ! Will be back !!! Thank youuu
Sep 06, 2024
Tres’Bien is great at what he does…he will be the reason I come back. Customer service is awesome Your friend Tiffaney
Sep 06, 2024
Tres’Bien was extremely friendly and finished my service very quickly!
Sep 06, 2024
Tres’bien Jackson Great costumer service!! He was so helpful and funny.
Sep 06, 2024
Tres’bien Jackson was amazing ! 10/10 recommend
Sep 06, 2024
My Experience at Express oil change was phenomenal. Thanks to Tres’bien he was super informative and helpful I was in and oil! I’d definitely be visiting them again!
Aug 06, 2024
10/10 got me in and out and super funny.
Aug 06, 2024
Always quick and exceptional service for all of my family’s vehicles. Thank you Trè and team!
Aug 06, 2024
I was in town to help my daughter in law and granddaughters make a move to Virginia while my son is deployed overseas. I received elite service by Noah. His technical expertise and customer service were excellent. If I lived in north Jacksonville this would be my preferred oil lube facility.
Aug 06, 2024
If you like paying an arm and leg for oil changes then you’ll love this place it seems every time i go here the price increases used to be $80 then $90 then $100 now it’s $115 they don’t even do the full inspection they claim to do
Aug 06, 2024
Noah Smith was very respectful and knowledgeable. He quoted us on a set of tires and we decided to get them.
Aug 06, 2024
Noah and Ryan waited on me, they was very friendly, polite and very helpful.
Aug 06, 2024
Technicians were very friendly and knowledgeable. My experience was Relaxing and comfortable. It took very little time and I was able to finish all my errands that day.
Aug 06, 2024
The gentleman that work here are all so kind, respectful, and quick every time I visit for my oil change. This time around Tres’bien was very helpful with helping me get my A/C fixed as quickly as possible, and even offered a discount. Couldn’t be happier with the service here! :)
Aug 06, 2024
Tres’Bien goes above and beyond for his customers. Service was excellent and quick! If you need amazing services, this is the place to be!
Aug 06, 2024
Tres’bien provided exceptional service!
Aug 06, 2024
Tres’bien was very helpful and got it done fast!