Express Oil Change & Tire Engineers
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Review highlights
"Excellent service very polite employees and done in a timely manner."
"Quick services friendly and knowledgeable staff .full service place also"
"This is definitely an A oil change operation with a quality trained staff."
Overview
Categories
Auto repair shop, Brake shop, Oil change service
Directions
9004 Kingston Pike
Knoxville, TN, 37923
Phone number
Call: (865) 249-8101Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 5:00 PM
Description
Express Oil Change & Tire Engineers is the preeminent automotive service provider in the United States with over 300 locations. Throughout our history, our oil change process has been refined to give our customers the quickest oil change around, while still providing the highest quality service and premium vehicle maintenance checks. At Express Oil Change & Tire Engineers, every action we take and every decision we make is guided by our mission, our core values, and our vision. Our Core Values: Integrity, Pride of Workmanship, Quality, Teamwork, Enthusiasm, Friendliness, Continuous Improvement
Reviews
Nov 29, 2024
Came for my routine oil change in my up until this point perfectly fine car. The second I pulled out of the parking lot my car began billowing smoke out of the exhaust pipe and not driving right. I went less than .25 mile before coming back to see what was wrong. I told them I thought this could be because there was too much oil, Isaiah and the manager both assured me multiple of times that the oil level was correct and sent me on my way. Well, the smoking happened immediately as I left so I went back AGAIN. Dallas came out and immediately diagnosed the problem as…. too much oil…. (Dallas thank you for being the only one there who could identify this common mistake). Beware if you drive a Ford Fusion, they will put too much oil as this is what the “computer calls for” (despite the stick literally showing it was too full and multiple workers checking!) If everyone was as competent as Dallas this would’ve been a 5 star experience.
Nov 22, 2024
I went because my oil was about a qt low. Mechanic checked everything and there was no leaking. So he topped it off. No charge, and explained what was most likely happening. He was very informative and there was no charge for the oil or his time trouble shooting. I'll return in about 1k miles and he'll check it again. Very good service.
Nov 22, 2024
Mike helped us and did amazing with being informative with what he was doing, what was needing to be done and what was good. It was quick and a plus that we could stay in the car while it was all being done. I’ll be going back, for sure!!
Nov 06, 2024
The guys always take good care of me. Professional and nice
Oct 06, 2024
Friendly, courteous and professional. Quick.
Oct 06, 2024
Really awesome experience! They were quick, cleaned my windows, found me a coupon that worked based on my needs, and were really nice! Isiah was the one who helped me out! Super cool dude!
Sep 06, 2024
I was stuck in a bind and Isaiah quickly helped me!
Sep 06, 2024
Isaiah was wonderful. He was super friendly and went above and beyond what I was expecting, helping me get a quote for my breaks and letting me know about my oil pan needing replaced soon as well. His manager Michael also introduced himself and was super friendly. The best customer service I’ve experienced while getting an oil change. Thank you! 😊
Sep 06, 2024
The technician that did my interaction was awesome. Matthew was great, I love that he showed me the oil filter in total disarray and the dirty air filter. I was very impressed and I will be back. Great place and very fast. I felt like the price was very good as well
Aug 06, 2024
Great service!
Jul 06, 2024
Amazing service! Jeremy was awesome and clearly goes above and beyond to be sure everything is taken care of!
Jul 06, 2024
Excellent service and super fast oil change. In and out in less than 10 minutes
Jul 06, 2024
Friendly folks got me some new oil for my auto 🛺 to keep rolling a few more thousand miles!
Jul 06, 2024
These guys are the best! Prices are competitive, services are done quickly and properly. Everything you want from a mechanic. Jeremy and Johnny are no nonsense and wonderful to work with. Highly recommend!
Jun 06, 2024
Great experience
Jun 06, 2024
This is where I've taken my car for oil changes for about 6 years now. They make it an easy experience. I would recommend
May 06, 2024
Had the best experience with Dalton B. HEvery professional and kind person. Oil change experience was so smooth and quick. Thanks!
May 06, 2024
Isaiah Swanson made an regular oil change into an enjoyable event. I have always used Express but Isaiah made it my permanent oil change destination. From an inviting smile, to great information, to a thank you come again, best service ever.
Apr 06, 2024
Isaiah S. did a wonderful job! He was very clear and straightforward. He had clear recommendation, but did not feel like a car salesman. Perfect person to come to for a lady needing an oil change by herself!
Apr 06, 2024
Nice store
Mar 06, 2024
Customer service is fantastic and they got the oil change done in 10 min 14 seconds. Ryan serviced my car and he was very helpful! I definitely recommend this place and will be back.
Feb 06, 2024
I always go here for tires and an old change. Go people for a fair price.
Jan 06, 2024
Fast friendly service. And good prices..... I'll definitely be going back for my next oil change....
Jan 06, 2024
Michael was extremely courteous and helpful. Very knowledgeable.
Jan 06, 2024
Work was done but the value and price is not there. Only went out of necessity.
Dec 06, 2023
Extremely expensive
Dec 06, 2023
Oil change was quick as described. My tech was nice and professional but the other tech in the other bay was unprofessional. He judged the person for not wanting to get a $20 tire patch for a nail in his tire and kept making remarks about how it’s just $20. Not cool for him to do that and if I heard him, I’m sure the owner of the other car did too. Kinda rude.