Express Oil Change & Tire Engineers
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Review highlights
"Good reliable employees fast professional service"
"Convenient location; great service and friendly staff."
"Worst ever customer service by the young service manager."
Overview
Categories
Auto repair shop, Brake shop, Oil change service
Directions
2910 Covington Pike
Memphis, TN, 38128
Phone number
Call: (901) 380-0058Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 5:00 PM
Description
Express Oil Change & Tire Engineers is the preeminent automotive service provider in the United States with over 300 locations. Throughout our history, our oil change process has been refined to give our customers the quickest oil change around, while still providing the highest quality service and premium vehicle maintenance checks. At Express Oil Change & Tire Engineers, every action we take and every decision we make is guided by our mission, our core values, and our vision. Our Core Values: Integrity, Pride of Workmanship, Quality, Teamwork, Enthusiasm, Friendliness, Continuous Improvement
Reviews
Dec 04, 2024
Joe was phenomenal! He made sure we were taken care of and gave good conversation. Everyone was quick and efficient! Always come here
Nov 29, 2024
Late for my appt but they took me right in and super frkn friendly errbody! No wonder place is always packed.
Nov 28, 2024
Awesome job Wayne and Joe
Nov 28, 2024
Bless place to go . Love the jokes . Great customer service
Nov 28, 2024
I tried them for a new place after moving, the service was great. The worker was extremely helpful and polite. All around good atmosphere. It went by quickly and easily. I highly recommend.
Nov 21, 2024
Everything was fast, Wayne was kind & thorough. I didn’t spend 30 minutes here.
Nov 21, 2024
Great job Joe & Wayne.
Nov 21, 2024
Never Again!! I went to this location because it was the closest to my house, and I had a coupon, thinking I would save some money! Nope! First I get here, they aren't taking any cards at all, so I have to pay cash. That's fine, whatever. Then of course they find something that they have to upsell, thinking that everybody is the same person, thinking it all women don't know any damn thing about cars. I AM NOT ONE OF THOSE WOMEN! So my tiny little 2.0 liter 4 cylinder car, the oil change was $99, and after a "coupon" dropped it down to $76. Strange, the coupon said 50% off, also strange is that the coupon could only be used on a Monday per the employees instructions. So very damn shady! Then, after leaving the facility I heard a noise, and it turns out they forgot to bolt my undercarriage cover back to the bottom of my truck. Good times! Never again, I will pay a local shade tree mechanic to do my oil change from now on!
Nov 14, 2024
I will never get any services done at this location again.
Nov 14, 2024
Joe did a very good job fast and friendly service
Nov 14, 2024
Joe did good he need more than 5 stars
Nov 05, 2024
Fast and efficient service. Seven was very helpful.
Nov 05, 2024
Good reliable employees fast professional service
Nov 05, 2024
I always have a great experience at this location. Great service and great prices!! Thanks for your help today Wayne!
Nov 05, 2024
I visited Express Oil after moving from Nashville (where I was a huge fan of the Nolensville Pike location) and was super pleased to see the Covington pike location provided the same excellent service I have come to know Express Oil for. I felt taken care of and was grateful that Wayne helped me find a quick solution to some air conditionings issues I was having. The team also discounted some services due to my being a loyal customer from Nashville. I will definitely be back!
Nov 05, 2024
Joe was nice and was very knowledgeable
Nov 05, 2024
Mr. Joe was the best servicer. He provided exceptional customer service and also gave a lot of insight for my vehicle. Will definitely Be going back.
Nov 05, 2024
Quick, reliable, friendly, reasonably priced, and no appt necessary.
Nov 05, 2024
Tevin was very helpful when I came to get my oil change done. He broke down everything and had me in and out the shop in no time.
Nov 05, 2024
This was my first time here. Tevin was great! He was attentive; took care of everything my car needs. He was patient and made sure everything was completed.
Nov 05, 2024
Very good service. Wouldn’t go anywhere else. Good customer service. HIGHLY RECOMMENDED. ❤️❤️❤️❤️❤️
Nov 05, 2024
Wayne was the best
Nov 05, 2024
Wayne was very excellent. Customer service and personality was on point and was very passionate about his craft. I appreciate that when someone is taking car of my vehicle. He answered all my questions and gave me instructions on how to better take care of my vehicle. If you go get your car serviced at the Covington location please ask for Wayne. He's very good at his job and will make sure that he gets you right.
Nov 05, 2024
I had a good experience and they helped me with everything.
Nov 05, 2024
Joe and Davin gave me excellent customer service and put a smile on my face with their friendly and helpful personalities.
Nov 05, 2024
Joe has great customer service and very friendly
Nov 05, 2024
John & Devin was very fast, processional and nice.
Nov 05, 2024
Mr.Joesph Williams was great! He tried to help me as much as he could. Preciate you Joe!
Nov 05, 2024
Thanks joe for the amazing service. You were very quick and excellent on your craft
Nov 05, 2024
The manager Corry showed me great customer service for my first time visit. Offered me great water and even cleaned my windows before I left. 5 stars honestly isn’t enough for the service I received today. I will be a returning customer here!
Oct 05, 2024
Joe got me right no problem keep him for sure
Oct 05, 2024
Nice, and fast service thanks joe
Oct 05, 2024
Tevin changed my oil and was very informative of the process. He and Wayne were very friendly and even gave me a discount since I was a new customer. I will definitely be coming back! :)