Factory Muffler & Complete Auto Repair

Feb 06, 2025

If you’re looking for an honest, skilled, and reliable auto shop, I highly recommend Factory Muffler. I’ve been bringing my cars there for years, and Aviv and his team have consistently delivered excellent service. They’ve kept our 2004 Honda Odyssey running strong—nearing 210,000 miles—which speaks to their expertise and integrity. Aviv is a man of his word—he’ll tell you exactly what can and can’t be done, no BS, and at reasonable prices. If you want an auto shop you can trust, Factory Muffler is the place to go.

Feb 04, 2025

Aviv and his team are exceptional. I highly recommend this facility.

Feb 02, 2025

I've been relying on Factory Muffler for all my repair needs for the past eight years, and they never disappoint. I have an older vehicle, so I use them for far more than just oil changes. Their honesty, competitive pricing, and exceptional repair work consistently exceed my expectations. Thank you, Aviv.

Jan 30, 2025

Honest. Affordable. Quick.

Jan 30, 2025

I had dropped my key fob on the ground, and it broke apart. I called Factory Muffler, and they kindly told me to come over, and they would see if my fob could be repaired. There was No Problem with fixing it. As an appreciation for their work, I gave the mechanic $5.00. Factory Muffler is always generous in helping me with me with big and small issues related to my car, and I would recommend them to anyone who needs excellent care for their vehicle.

Jan 23, 2025

The team at Factory Muffler on Devon has done a great job over the past few years diagnosing issues and providing honest feedback on repairs needed. Customer service is great and pricing is fair. I would highly recommend.

Jan 16, 2025

Knowledgeable, fast, trustworthy service.

Jan 06, 2025

Saved me $2500 on a 400 repair job holy smokes this shop IS THE BEST

Dec 06, 2024

Honest, efficient and professional. Aviv has a great team working with him.

Nov 06, 2024

Always have a wonderful experience at this business. This morning was no exception as staff are friendly and worked efficiently. Also, a call back from boss to follow-up to make sure everything was ok.

Nov 06, 2024

I've been taking my car to Factory Muffler for almost 15 years. I go clear over Chicago from South Side to North Side to get there. Avi's place is really a throwback to an earlier and, in this case, better time. What you get is an expert's diagnosis and advice (think Tom and Ray of Public Radio fame), straight talk from the head man and prompt and utterly honest and good service.

Nov 06, 2024

The team at Factory Muffler is fantastic and perform great work. We have a 2006 CRV with 170k miles on it, this team keeps it running and in good working condition.

Sep 06, 2024

This is where I have taken my car for the last four years. Great personal service and very affordable. Excellent place for maintenance and repairs. I would not take my car anywhere else. Aviv and his team are the best.

Sep 06, 2024

Salute to this team. I cant be thankful enough to the great service everytime I have a routine oil change. Gabby the customer service gave me always a very good details about my upcoming appointment. Ofcourse, hands down to Aviv and its team. Aviv always a straight forward guy. I’ve had once a breakpad change, upon Aviv recommendation its still have more life left and can still use it for about 3-4 months more of life. But I told him just replace it so I dont have to worry from now on. You know when a person has to be true by himself, its what that makes a big difference to have a good relationship. Thank you factory muffler. See you soon again.

Aug 06, 2024

Awesome service at a reasonable price. Didn’t take long

Aug 06, 2024

Fast work and Fair prices. Have gone there for two exhaust repairs. When I couldn’t make it to pick up my car on a Friday night they even kept it over the weekend without a storage fee.

Aug 06, 2024

Great service

Aug 06, 2024

Up front, honest and a good price. I trust these guys. They did some custom parts ordering at a better price and earlier than they promised. 'The guys next door '.

Jul 06, 2024

5 star service as always . Wudnt take my car anywhere else .... thx Aviv for the personalized service 💙

Jul 06, 2024

Great fast and friendly service!

Jul 06, 2024

Reasonably priced & quick response. Very knowledgeable.

Jun 06, 2024

Aviv and his crew are amazing. Great customer service, trustworthy.

Jun 06, 2024

I don’t have nothing good to say about this place and when I took my truck in with a warranty, he lie to my husband and told him that my warranty didn’t want to pay for my truck to get fix and when I call my warranty and my warranty told me that he lie and they never told him that and he just don’t want to fix my truck. He should just told me the truth that he didn’t want to fix it and I will understand that but like I say I don’t got nothing good say about this place. I have a bad experience and they only get 1 star from me.

Jun 06, 2024

I may have found my go-to auto shop for repair and maintenance. They have very reasonable prices and everyone who works there is great...

May 06, 2024

Can’t say enough good things about Aviv and his team. I’ve been in multiple times for routine service as well as car problems, and Aviv and his team are always prompt in getting me in and working with my schedule. They do good, quality service at a fair price and beyond that they are trustworthy—they will be honest about what needs to be done when! Waiting for my car I’ve also witnessed them helping a older patron put air in her tires, free of charge making them an excellent community minded business. Their hours are tricky with my own work schedule but I work around it because I simply won’t go anywhere else! They are the best

May 06, 2024

Thanks guy!

May 06, 2024

Very honest and quick service.

May 06, 2024

Very nice people and excellent service, Treated my old vehicle like it was new and expensive!