Family Auto Service

Nov 15, 2024

Professional Knowledgeable Courteous Great customer and overall service.

Nov 11, 2024

Friendly, helpful, oil change and inspection. Great service, small town feel.

Nov 11, 2024

Left the cap of the brake fluid on

Nov 11, 2024

If I can give this place less than one star I would. DO NOT TAKE YOUR CAR HERE UNDER ANY CIRCUMSTANCES. Warranty work not completed, I was left with a broken car, my gas tank GUSHING GASOLINE and after three times they still left my car with a major gas leak. I pray you don't ever use this shop under any circumstances. Such a bad experience i filed a report with the Bureau of Automotive Repair.

Nov 04, 2024

Great experience Family Auto Service took care of me. We'll definitely use them in the future 😉

Nov 04, 2024

first of all, I want to give this auto shop 10 more stars for the review. secondly, I want to say that as a young woman in an emergency vehicle situation, the gentlemen that helped me at Family Auto Service could not have been better. Omar was the first person to assist me as a walk-in on a Saturday morning. he took a look at my van, gave me a quick idea of what might be wrong, and got me seen right away. Taylor was who worked on my van and was extremely patient, kind, and detailed when he described what was going on. Tate was not only an exceptional communicator with other clients, but was very kind, friendly, and attentive to me during my visit. I know this is not the experience of everyone in these situations, so I'm hoping to spread the news that these men are exceptionally professional and competent at what they do. This was an ideal experience in so many ways - I can't thank them enough :)

Nov 04, 2024

i had a great experience with family auto! they were graciously able to fit me in at the end of the day for a pre purchase inspection. they were quick, thorough, and completely unbiased. great price and great people, i would definitely go back!

Oct 28, 2024

Quick and responsive service!

Oct 18, 2024

Brought my truck in.. They replaced valve cover gaskets. 2 days later I am back. They say my engine is seized need a new one. I buy a remanufactured engine comes with 5 yr warranty. They install engine. Engine fails after maybe 1000 miles. They communicate with engine company. Engine company says they installed wrong, but they send me another one. I have them install 2nd engine. Engine fails not even an oil change. Again engine company says installed wrong didn't properly clean air intake manifold. After 2nd install manger said engine stalled, but had no gas, said my gas gauge was out. Did not replace it but when I got the truck back 2nd time gas gauge worked fine. Since they installed wrong twice, engine company will not honor warranty. This shop takes no responsibility for any of the work they did and say I'm out my 9.5k i spent there. They did charge me labor for the 2nd engine 3500.00.. Pictures taken from shop evaluated by the engine company says debris was in the engine from not properly cleaning air intake manifold. Wouldn't trust them at all. Sketchy stuff. I told them I wanted a remanufactured engine, why not find one with me that you would warranty then.

Oct 18, 2024

Excellent service.

Oct 18, 2024

Great repair shop. I have a rare 09 Mercedes c63 AMG that I have serviced/repaired at Family Auto. They do great work at a fair price.

Oct 18, 2024

I don’t post very many reviews, but I wanted make a point of highlighting the awesome service and value of Family Auto Service. Their prices are fair and service is super fast and professional. Highly recommend!

Oct 18, 2024

It's nice to know there are still friendly accommodating businesses like this one! They took care of my Oil change and gave me a discount even though the coupon I had was an old one. Jackie on the phone and Tate in the office were so nice to do business with! I shall return and tell other people about this place to service your car!

Oct 18, 2024

These guys are the best! I've always come here for repairs (always quick and reasonably priced) and recently brought in a Carmax used car for an inspection. They found evidence of extensive bodywork and a collision, contrary to the clean Carfax. Saved me from buying a shady vehicle! I really appreciate that they bring me back and show me what they see, explain what can be fixed now or later, and answer any questions. I swear I learn something new every time I come here. Thank you Tate, Omar, Kenny and the whole crew!

Oct 18, 2024

They are the best in the area. Very honest and provide great service. I got oil change within 60$. With coupon. This would cost 80-90 $ other places. They provide multipoint inspection. Tire rotation all fluid refill etc within the same price. Other dealer would. Ost atleast 150$ for all these services.

Oct 18, 2024

Wont be returning here again. My last two visits resulted in new problems I didn't have when visited their shop. First was an alignment that resulted in shaking in my steering wheel on the freeway. The second was getting my thermostat changed and air box installed. They used my coolant and try to charge me for it. Charged me to install the air box but after finding it isn't compatible it didn't get installed, but still tried to charge me. Now my dash "VSC" & "TRAC OFF" light has come on and they said they cant fix it!

Sep 18, 2024

Efficient and helpful.

Sep 18, 2024

Every time I get my car perfect fixed and the price is the lowest I could ever find in the city.

Sep 18, 2024

Excellent mechanics and great customer service.

Sep 18, 2024

I’ll go out of my way to get my car serviced here because the work they do is meticulous and efficient. They go the extra mile to help you with your vehicle and these days, that’s saying a lot. Leaving a review today especially for Tate, who was outstanding in his communication as well as honest and kind. Hoping to see y’all again! (But not too soon I hope!)

Sep 18, 2024

Omar and Tate were a big help. Prices were reasonable and was fast for a walk in. Recommend!

Sep 18, 2024

Omar went far beyond my wildest expectations solving the issue with my brakes. I appreciate the level of service l received!!

Sep 18, 2024

Really kind and helpful staff! I have an injury and needed help taking out the backseat of my suv. These guys were happy to help free of charge and I was pleased to offer them some cold drinks in exchange. A good honest mechanic 👍

Sep 18, 2024

The team at Family Auto in Miramar were attentive and transparent when working on my vehicle they went as far as showing and explaining to me the issue that I had communicated in a way I was able to understand. Thank you Omar, Tate and the whole team at Family Auto for great service in a timely and affordable way!

Sep 18, 2024

Was in need of oil change same day after traveling from AZ. They provided service immediately same day with no drama. “Tate” was professional, people friendly and amazing! Thank you so much and thank you for saving me $ with coupons! Happy new and will return customer!

Aug 18, 2024

Excellent customer service 👏 as well as work done on my vehicle. Goes above and beyond to take care of you and your vehicle.👏🏼👍🏼🙌🏼❤️

Aug 18, 2024

Fantastic service and amazing turnaround time, the entire crew was extremely helpful and kept both budget and my interests in mind. Any other shop I contacted estimated a 3-4 week repair time and these absolute legends knocked it out in 2 working days. I can’t recommend them enough!

Aug 18, 2024

Feels like they always trying to get one over on you

Aug 18, 2024

Gil and his team always go above and beyond. Only place I trust for car repairs and great service!

Aug 18, 2024

Nice people and good service! Trust them.

Aug 18, 2024

There is no one better to take care of you! Gil and Omar are attentive, timely, and especially fair in pricing for unbelievable service! Thank you so much fellas!

Aug 18, 2024

writing this for Cliff and his team . my tire light came on heading to pick up parts down in SD for my shop in San Marcos stopped in told me they would look at it and see what could be done . was the steam that was bad replaced it in 20 mins got me back on the rd.. I couldn't thank them enough for helping me out 5 star

Jul 18, 2024

Great service & saw me same day.

Jul 18, 2024

I always have a good experience with Family Auto Service. Nice people and they work fast. Last time, I ask to install extra screws that was missing, and they did whiout problem and with not charge, which I appreciate. Also, that have good prices on tires.