Federal 24X7 Road Help Services

Nov 07, 2024

This is my go to shop for all car related services. The mechanics know what their doing, and have always done right by both myself and my girlfriend. All pricing is extremely fair, transparent with work only being performed as needed. Kim at the front desk is also pleasure to work with! Highly recommended!!

Oct 07, 2024

Nightmare! They seem to have lost thier good mechanics. My car is barely drivable after taking it here! It failed after driving it for 10 miles. They knowingly tried to give it back with an engine fault light on that it did not have when it went in. They refuse to take the car back. After having it for three months for what they said would take a week to replace a clutch and timing belt. They told me to take it to a Ford dealer on my own dime, after giving them almost $4000. The fault light is back on which will make it hard to sell so now I have no car.

Oct 07, 2024

Such a good mechanic! I've taken my car there twice, and both times they didn't try to upsell me, they just fixed what needed fixing, communicated with me, and gave me good advice. Conveniently in the neighborhood, but I would travel to see this caring office if I had to.

Aug 07, 2024

I brought my car to this shop twice, the first seemingly fixed the issue, the same issue arose less than a week later, and then happening again after bringing my car back in for the second time. I went to this shop under the impression they’d be good because the reviews were positive on Google, only to have my car not fixed and shorted $2,000. Nightmare of an experience, would not recommend.

Jul 07, 2024

Extremely knowledgeable and diligent in their repairs. Fair prices too!

Jul 07, 2024

Zero ⭐️, but it is not possible. We had a nail in our tire while driving from NJ to Baltimore and someone recommended these mechanics to us. We drove up because we were leaking air, the girl behind the desk didn't even want to send a mechanic to see if it could be fixed or if we needed a new tire (the tires were 8 months old), we had to come on Friday (we were there on Tuesday). Terrible service, we don't recommend it to anyone. We went to the mechanic on Hanover Street and before I finished talking, the mechanic was already lifting the car with a jack and within 5 minutes there was a plug in the tire.

Jun 07, 2024

I always say that finding a great mechanic is one of the keys to happiness in life. After trying a couple of other highly rated but ultimately disappointing local options, I took my car to Federal today for new tires and some other work. They are friendly, honest, professional and very reasonable. I could not recommend them more highly. Bonus tip: Order new tires on Tire Rack and have them shipped to Federal for installation. This gives you the ability to fully shop your tires by prices and ratings so that you make the best choice for you.

Jun 07, 2024

What a wonderful group of people! I didn’t have an appointment or any idea how to resolve the issue with my Xterra, but the worked me in and got me taken care of the same day! Very reasonably priced and great communication on what was going on. They’ll definitely be my go to shop from now on!

May 07, 2024

Federal motors was an amazing experience. I had my vehicle towed there, not knowing what the problem was. Chris looked it over and called to report the problem. He was very knowledgeable and got the problem fixed quickly. Kimberly was very pleasant and helpful. I would definitely recommend them and will always take my vehicles to them.

Apr 07, 2024

Fast service and great staff. Smaller business so it can be hard to get a spot if you don't make an appointment.

Apr 07, 2024

Ordered a tire from Tire Rack on Monday morning and had it sent here for installation. It arrived Tuesday and they were able to squeeze me in first thing Thursday morning. Fast, friendly, and professional staff. No issues with my service. Will definitely be back for service in the future.

Mar 07, 2024

I went to Fed Hill Motors for the first time this week for a noise in my car. They fit me into their schedule quickly on what appeared to be a busy day. The whole experience was positive. I dropped my car at 9am, and it was finished by 11. I got a nice call from the mechanic who explained the problem. It was fixed. The bill was very reasonable. They run a well organized business, are kind, honest, and efficient. I’m happy I found them and will use them again for future mechanical needs.

Feb 07, 2024

Can’t recommend this place enough! I go regularly for oil changes and they are fast and super helpful is an issue arises. I recommend Federal Motors to everyone in the area.

Feb 07, 2024

Chris, Jerry, and Team.... All quality mechanics, nice people, and reasonable fair prices for good service. They have treated me well and now have my loyalty

Feb 07, 2024

Very good mechanic

Feb 07, 2024

great place to take your car - they are fast, responsive, communicate clearly, and they don't try to convince you of any unnecessary repairs.

Jan 07, 2024

Best place in fed hill for repairs., extremely fair

Jan 07, 2024

I have been a customer of this business since 2020 and I cannot recommend them enough. They have taken care of me through two different Subys and I know I can always trust what they say. They don’t price gouge and they are very friendly and willing to explain things to me even when I’m embarrassed to admit I don’t know jack about cars😅 Not to mention they are SUPER convenient to my home/work so I can just drop my car at 9 and pick it up in the afternoon/whenever it’s ready. Please consider using this business, especially if you live in the South Baltimore area!

Dec 07, 2023

COMPETENT HONEST PLEASANT

Dec 07, 2023

First I have been using Federal Motors for over 25 years. Chris and his staff are a throw back to a simpler time of great neighborly customer service, fair prices and honesty. For your general car maintenance and repairs I highly recommend Federal Motors.

Dec 07, 2023

Great service at fair prices. I recommend you see Chris if you need work on your automobile.

Dec 07, 2023

Highly recommend this shop! The ignition of my Kia was destroyed from an attempted car theft. Other shops in the area didn’t have any space to take my car for weeks, but Federal Motors took my car same day and had it fixed for me within a week.

Dec 07, 2023

I've used Federal Motors quite a few times and it's really nice to have a mechanic you can trust. Even after I wasn't sure about the outcome of a service, they looked into it right away, communicated well and had the car back to me in just a few hours.

Dec 07, 2023

Im from out of town and broke down nearby. I expected to be completely taken advantage of, being an out-of-towner and in a bind. These guys were honest, they took care of me, they fixed the problem, no messing around, no hassle, they did good. Finding honest mechanics is like gold. They fixed the car in just a couple hours. All in, parts, labor, AND including the tow, the price was do-able. Considering they took me without notice and expedited the problem so I could continue on my way in a short time, this was extremely well priced. I feel indebted to them, and I really wanted to leave a good review for these guys. Its the least I could do. A real solid group of guys.

Dec 07, 2023

Love these guys.

Dec 07, 2023

They were so nice! Toyota had quoted me $300 to fix something I had never heard about and Federal Motors checked out the “problem” and told me toyota was just trying to scam me! They didn’t charge anything for checking my car out. So grateful to have found a good auto service!

Dec 07, 2023

This is the most HONEST shop around!! I had a flat tire, went to another shop, and they claimed the puncture was too big to patch, and wanted me to buy all four new tires due to my vehicle’s size. I'm relieved I came to this place for a second opinion, and they confirmed the puncture was indeed patchable and fit me in same day with no appointment. Will definitely come back in the future!

Dec 07, 2023

Amazing place. They've serviced my car and my bfs truck multiple times over the years. Completely honest and fair. Done my tires, oil, brakes, transmission, almost everything. Highly recommend

Dec 07, 2023

I live nearby and I came here for a flat tire. I was impressed by the customer service and pricing so I started coming here for regular service as well. My only complaint is that they are so good that it can be difficult to schedule an appointment on short notice.

Dec 07, 2022

Very accommodating, honest, engaging, and competent. Had an issue and they told me nothing was wrong at the moment and didn’t try to upsell me. I appreciate the honesty and quickness.