Ferber's Tire & Auto Service
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Review highlights
"Best experience! Fair prices, friendly staff and crew. Technicians are knowledgeable and great service!"
"Staff is exceptional and offer great customer service."
"The place looks great and the customer waiting area is comfortable."
Overview
Categories
Auto repair shop, Auto air conditioning service, Auto tune up service
Directions
11201 Midlothian Tpke
Richmond, VA, 23235
Phone number
Call: (804) 293-3208Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
7:30 AM - 5:30 PM
Tuesday
7:30 AM - 5:30 PM
Wednesday
7:30 AM - 5:30 PM
Thursday
7:30 AM - 5:30 PM
Friday
7:30 AM - 5:30 PM
Saturday
Closed
Description
We are a shop that works primarily off of referrals and grassroots community involvement. We differentiate from other shops by providing customers with a transparent look at their repair or maintenance. Every repair includes a 2 Year Unlimited Mile Warranty. Please come and take a seat in our comfortable waiting room where you can use the free Wi-Fi or enjoy a hot cup of coffee or water. No time to wait? We have free loaner cars and a shuttle service available.
Reviews
Dec 05, 2024
Great customer service and fast service!
Dec 03, 2024
Great service !!!! Excellent Staff!!!!!! Honest quotes. I will be back !!!
Dec 03, 2024
I’ve brought my whole family over to Ferber’s! We love how detailed they are when they look over our cars and they always talk us through anything we might not understand. Their smiling faces always make us feel at home. We will continue to go to Ferber’s with all our car needs, because they really can do it all!
Dec 03, 2024
Service was great! It was a pleasure to take my car in for service.
Dec 03, 2024
Staff is exceptional and offer great customer service.
Dec 03, 2024
They helped me out real fast and they were so helpful I highly recommend going here !!!
Dec 02, 2024
Ferber's always provides top notch service in a timely manner.
Dec 02, 2024
Professional, knowledgeable, organized. Excellent customer service. Kept me informed every step of the way. They have all my service needs now. My wife and family will be using Ferber.
Dec 02, 2024
They did a great job putting new tires on and doing an alignment on my car. Very reasonably priced also - I wpild definitely use them again!
Dec 02, 2024
Took my van in for state inspection. Building is very clean and welcoming, it even smelled good inside, not like oil and grease. Very friendly staff. Although I received a rejection for a torn boot, they did a great job. Very thorough and included photos of every issue and recommended services. Provided a list of recommended services but no pressure to have them done. My husband works on our cars so most of the things had been done. He replaced the boot and I will go back tomorrow for re-inspection. Highly recommend.
Nov 29, 2024
Excellent & detailed pre purchase auto inspection with photos.
Nov 29, 2024
Ferber's Midlothian is the third location of theres I have visited while traveling around the east cost. Every shop has been friendly, professional, and timely. Well worth a visit to them if you need any services or maintenance done to your vehicle.
Nov 29, 2024
Great place with great employees. I trust them with fixing all of my cars needs! I recommend!
Nov 29, 2024
They do a great job of letting you know what your cars needs to get done, without any pressure. Very nice building with great customer service. I highly recommend them.
Nov 29, 2024
Went in for a state inspection and was greeted with a very nice staff and quick service, highly recommend!
Nov 22, 2024
Awesome folks, fair pricing!
Nov 22, 2024
Excellent staff all around. Excellent service at a great price!
Nov 22, 2024
I visited Ferber honestly because I had a coupon $49.99 oil change. That’s an awesome deal so I couldn’t turn it done! The office staff is extremely friendly and knowledgeable! I was explained everything after they did a thorough, courtesy inspection of my vehicle . I ended up just getting my car inspected at that time since they basically had done it anyway with that courtesy inspection! The customer lounge was very clean and spacious and they even supplied complimentary water bottles and snacks! I recommend Ferber to anyone with a vehicle lol . I will definitely be returning for my car’s future needs!!
Nov 22, 2024
Michele is the best. Truck was taken right away and finished in a timely manner. The new location in Midlothian is super. I love the customer waiting area.
Nov 22, 2024
Took my car in to have the front brakes replaced and the entire process was smooth and convenient. A few weeks later the brakes began squealing, which did not go away so I asked if they would take another look. They were able to get me back in right away and replace the defective pads with new ones and I've had no issues since then. Very professional and a good looking shop as well. Thank you all for keepin my 175,000 mile car running!
Nov 15, 2024
Best experience! Fair prices, friendly staff and crew. Technicians are knowledgeable and great service!
Nov 15, 2024
Great to work with, easy to make appt, provided me with a ride back to work when I dropped my car off, work was diagnosed and done properly
Nov 15, 2024
Shout out Midlothian team for getting my car in and out this afternoon for a last minute alignment! I appreciate it!
Nov 15, 2024
This was my first time at Ferber. I just got an oil change and received exceptional service by the amazing people in the front office and the shop.
Nov 15, 2024
All of the employees at Ferber’s were so knowledgeable and incredibly nice when I was getting my oil changed on my old Hyundai. They also did a complimentary pre-inspection so that I was able to get everything on my car up to speed to pass state inspection; Ryan was extraordinarily helpful with it being my first time using Ferber’s. I’m so glad that they recently opened up a location in Midlothian because it’s so much closer to me and the new location is easily accessible, clean, and client friendly. Michelle was such a bright, smiley face that greeted me when I walked in. I recommend Ferber’s to anyone who feels incompetent, when you go to any other mechanic, for not understanding the anatomy of your vehicle, because at Ferber’s they take the time to thoroughly explain every part of your vehicle and what exactly it needs to be as safe and efficient as possible for you.
Nov 15, 2024
I just wanted to share one of the most important experience when doing business with this company. They are honest and that's so important in today's time with most mechanics trying to get over. I will definitely be doing business with them again. The mechanics are great!
Nov 06, 2024
Excellent service and prices, with a quick turnaround. They are a very friendly customer oriented business. We will continue to use them for a long time!
Nov 06, 2024
Great people and beautiful shop!
Nov 06, 2024
I have had two recent services done at Ferber's on Midlothian (brand new beautiful shop). The management is extremely knowledgeable, friendly and detailed. The techs are also excellent and they even issued me a loaner vehicle so I could drop my truck, get to work and get back on my schedule. Awesome addition to the Midlothian mile!
Nov 06, 2024
I only had state inspection, and it was done very promptly and courteously. A clean waiting room. I recommend them, thanks.
Nov 06, 2024
I was pleased
Nov 06, 2024
Wonderful people. Great experience