Fine Line Auto Body-Lewis Center

Nov 16, 2024

10/10 all around!! Everyone was friendly, service was outstanding, and communication was top tier. I would refer everyone to this location.

Nov 09, 2024

Nick and the team took tremendous care of me during this process to fix my BMW. All they did was offer solutions that made my decision easier. They did fine work on my car and I have no trace of the accident.

Nov 09, 2024

Thank Nick and team for performing the repairs on my Honda CR-V. I am satisfied with the service provided!!

Nov 07, 2024

After shattering my rear window and breaking the rear wiper motor I was worried about the damage & having to deal with insurance! The staff here were wonderful & made the process seamless! They even had rental cars on site which was very convenient. They also worked with me on my deductible which was a big relief! The repairs took a little longer than expected due to them receiving the wrong parts, however it was worth the wait since the end result was perfect! My car looked better than it originally did. They also matched the paint perfectly on the trunk area where it was damaged & washed & cleaned the entire car. I am very happy with the end result!

Nov 07, 2024

Extremely poor service Car took three weeks too fix had too complain too corporate office too get things moving. My car was not fix the first time my leather seats had dust in them because the left the doors the headlights was not fix the first time around I told them about and the headlight display had the warning. Nick said the rental car was free after they screwed up them billed my insurance company. They blew up the insurance company estimate too rip them off was more then double the price. You have too call them multiple times too get them too call you back. Then Nick told me not too come in till they call me too fix the car too pick it up. Then Nick complained because I called the main office too complain. Don't go here .

Nov 07, 2024

Friendly staff

Oct 07, 2024

9/25/24 update to my original review. Fine Line Autobody has a “lifetime guarantee” on their work. Five weeks ago, I took my vehicle back in to have them take a look at paint chipping that has occurred on the front end of my vehicle that was completely replaced by them. I was told they would send photos to the warranty department and get back to me. After allowing four weeks to go by without a peep from anyone at Fine Line, I called in to follow up and was given an excuse by an associate that the reason it was taking so long, was because they had a different general manager at the time of my repair as they have today. Which is irrelevant to me, as the associate was able to pull up my service file while I was on the phone with him. They have access to all the information they need and I verified with them when I took my car in for them to take pictures that they still had the lifetime guarantee policy in place. Fast forward to today, now six weeks later, I had to follow up again because no one has reached back out to me regarding the issue. Now I am told, “oh yeah, I can see here the warranty center thinks it’s due to rock chips. We can have you set up an appointment with the warranty department, or offer you a great deal on painting the vehicle “. First of all, I should not have to chase you down to address a warranty issue on guaranteed work. If I was a new customer or this was a new service repair on my vehicle, I would of been taken care of in a more timely fashion, just as I have in the past with Fine Line. Secondly, I was told to yet again wait for a call from the warranty center to set up my requested appointment. Communication is key, and you guys are dropping the ball consistently. All the while continuing to ask me to wait for a call back in regards to scheduling. Fine Line Autobody used to be so much better. Maybe it’s the change in staff, maybe it’s the lack of care for current customers, maybe it’s pure laziness, however this experience has been less than satisfactory. Original review: I’ve used Fine Line Autobody in Lewis Center multiple times for my vehicles auto body repair needs, and I can’t say enough good things about them! From the quality of work to the customer service, Fine Line never misses the mark. Highly recommend them.

Oct 07, 2024

I took my car here to get some light damage fixed, the service was exceptional and the work was outstanding. Highly recommend!

Sep 07, 2024

Always great service and affordable prices. Nick is a pleasure to work with.

Sep 07, 2024

Amazing service! They were able to answer all my questions and I got my car back pretty quick!

Sep 07, 2024

As a customer, this business exceeds all expectations. It was transparent with pricing, Joe and the office staff provided tremendous (5-star) service regarding updates even offering me a ride instead of having to wait for a taxi. Then on top of all this, the body work done on my car (which is impossible to find for Tesla in this city) was flawless and returned it to looking brand new. It was a no-hassle, seamless transaction with a result that was better than I could have dreamed. I definitely will use this location for repeat business!

Sep 07, 2024

Experience at Fine Line was great! Car looks good as new. Nick the manager at Lewis Center went above and beyond to get the insurance company to take care of everything. All staff I worked with were professional and personable. Thanks, Fine Line!

Sep 07, 2024

Fine Line was an absolutely great experience for what has been nothing but a headache so far. The team there was honest and fair with their assessment, and made me feel confident in choosing them for my repaired hood and fender.

Sep 07, 2024

I wanted to take a moment to express my appreciation for the outstanding service I received from Nick. His professionalism, attention to detail, and commitment to ensuring my vehicle was in top condition were truly exceptional. Nick's expertise and friendly demeanor made the entire process seamless and stress-free. Thank you for having such a dedicated and skilled team member. I will definitely recommend Fine Line Auto Body to others based on this positive experience.

Sep 07, 2024

I was helping to my very old neighbor when his car was totaled by his insurance. It seemed he was about to lose the car, but it did not happen! Someone recommended to contact Fine Line Auto Body - Lewis Center, and we did it! What great luck it was to find honest and diligent service! Sergey was the first one whom I talked to and he comforted me on the phone, inviting me to deliver the car to their service. So, the car was transported from rhe tow lot. Nick Verbitsky, the manager, met us as one would meet a family. He assured us that their team will do their best to repare the car and help to get a rebuilt title. So it happened! I could not believe that the process would be so smooth. When you call, your calls are always answered immediately, you do not have to be on hold or get a report that they can’t find a particular part! Everything was done as promised. I appreciate it very much. There is no better place for such service!

Sep 07, 2024

Joseph Mitchell without a doubt provided me my best experience in regards to digesting the scope of damages to my vehicle. I was lost in the woods talking to other companies until I spoke with Joey. What a class act!

Sep 07, 2024

Kind staff. Great mechanics. Got my car done in the time they estimated. It looks great.

Sep 07, 2024

Terrific service & quality of product. Nick was beyond helpful/accommodating & the final product was impressive.

Sep 07, 2024

They did amazing and timely work! Mike and Dawana very professional and easy to work with.

Sep 07, 2024

Fine Line was honest, transparent, and responsive throughout the whole repair process! Grateful for Nick, Joe, and the whole team at the Lewis Center location.

Jul 07, 2024

Great people, great and efficient work.

Jul 07, 2024

I highly recommend Fine Line! In addition to the repairs, the Fine Line team worked closely with me to deal with a difficult insurance adjuster.

Jul 07, 2024

I was on a trip and i stopped by to see if they help me with my tired to put in soem air. I offered money but they were generous enough to do it for me for free. I definitely recommend you guys to come and use they service. Thank Mr Art and Joe. I appreciate you guys🥰

Jun 07, 2024

Appreciate Nick. Truck was completed in the timeframe they gave me.

Jun 07, 2024

Best customer service ever

Jun 07, 2024

Great service and great snacks

Jun 07, 2024

Great speedy and friendly service. They were able to provide an estimate in minutes. I would definitely go back and would recommend to others.

Jun 07, 2024

I am a full-time Realtor in Columbus area and it is important to show up to houses for showings with a vehicle that looks good. The paint on the front portion of the hood of my vehicle had been bubbling up from corrosion... Fine Line Auto Body in Lewis Center did a perfect job correcting the corrosion and repainting that area of the hood. Looks brand new again. Nick Verbitsky was and will be my "go-to" person for auto body work.

Jun 07, 2024

I am giving this body shop a 1 star based upon my overall treatment during my vehicle repair . I completed business here at same location a few years ago , the associate Aresen was overall legit with my service. I had assumed he was still here, however this time around when I came in there was new staff ,and the two white males in front were looking at me strange as if they were either shady or racist. I should have never let this shop work on my vehicle. They had My car over a month & not once followed up with me on my car status , I called through the month, and each time they lied with a date my car was to be ready. To fast forwarded I had my husband call yesterday and they tell him 10am tomorrow aka now today. So today comes and nick sends me a text saying my car will be ready at noon! I called him at shop and voice my disappointment with their poor communications. I head there prior to noon as that's when they closed to ensure I got my car back ! They again were looking at me strange as if they don't have my car in their possession. They acted with their friendly shady appearance . I won't ever do business with this shop again. Work on treating all diversity that comes into your shop the same. Good 👍🏾day.

Jun 07, 2024

I highly recommend Fine Line Auto Body. Their estimate was very reasonable and they completed the repair in exactly the time they said they would. Staff was very courteous and friendly.

Jun 07, 2024

I highly recommend Fine Line to anyone in need of auto body repairs. Their expertise and dedication to customer satisfaction make this shop stand out from the rest. Always excellent service! Thank you!

Jun 07, 2024

I stupidly hit my side mirror getting out of my garage on a Wednesday and I was going out of town on a road trip 2 days later on a Friday. Fine line auto was able to get the part and get my car fixed before I left on the road trip. I’m so grateful for the rush. They did awesome work!! Thank you!!

Jun 07, 2024

Nick too great care of us. We paid out of pocket and he did his best to keep the costs low without sacrificing quality. Terrific experience.

Jun 07, 2024

The staff was extremely friendly and helpful. Although my issue was small, they still took the time to assist me and I am extremely appreciative.

Jun 07, 2024

Very friendly customer service and techs did a great job!