Finsanto Automotive

Nov 26, 2024

Fast, professional, courteous service. Shuttle transport always provided if needed. Entire staff is helpful and informative. HIGHLY recommended!

Nov 20, 2024

DO NOT BRING YOUR CAR HERE. They kept my car for almost 2 weeks with no update, and when they finally got around to “fixing” it, they caused damage to my fuel tank which caused massive fuel leak, which they still released to me, claiming it was preexisting damage, and offered to fix for an additional $3000. When I called to complain on Friday, I was told the owner would call me back Monday, and I was hung up on, though the day is still not done as of writing this. They will run your bill up and hold your car hostage. They are still holding my car as we speak

Nov 20, 2024

If you like to be without your car for a week and a half (pending longer) get job after job done only to be told the issue was bigger than they expected in the end as your bill went from 800 to 1300 to 1950 to 2035 final on the phone with the owner after some discounts for the total unprofessionalism and end up paying 2300 because you’re feeling absolutely defeated since you’re out 2300 and nothing has changed in your car issues and your absolute done wasting your breath on asking for further explanation from these people that just like to play the guessing game on what it could be, don’t risk the mental anguish and save your money and go elsewhere. The “final” issue that was bigger than expected was going to be an additional 2000 job itself. Oh and don’t let me forget to mention we take it home straight from the shop not even a 15 minute drive and an half an hour later on the driveway the car is actively leaking gas constantly. We took it in for having issues pumping gas and left with it leaking gas when that has never been an issue EVER because the car is always garage parked and in what world would someone not notice the intense gas smell. Paid 2300 for nothing fixed and more issues.

Nov 13, 2024

Robert at FINSANTO did an awesome job with not only the service but dealing with many phone calls with my auto warranty provider. Thank you to the mechanic as well as my Audi is running great. I will definitely be using them in the future. Thank you again.

Nov 06, 2024

Very informative, and speedy service. Better than the dealership.

Oct 30, 2024

I never like going to a mechanic because it means I have car issues. The thing that makes it better is the staff at Finsanto. They are courteous and seem to really care about their customers. Mando especially was great to work with, he is friendly and goes bat for his customers when dealing with difficult warranty companies. Thank you for all you do!!!

Oct 27, 2024

5/5 stars! Steven was my advisor for my tire repair and was so helpful and communicative throughout the entire process. Fast, friendly and courteous service all around. I will definitely come back when my Jeep needs another repair. (Which hopefully will be a LONG time from now!)

Oct 27, 2024

Awesome Individuals everyone of them! They inspect and take care of your car like no other shop I have seen. They care about people and they know this is their method of transportation. My car has a lot of issues and they took the patience to observe anything that can be wrong with it so this place is Awesome! They do what they need to do instead of just resetting your engine light like other shops. They have the knowledge and experience and the know how of each vehicle. I would recommend them a million times. Thank You Guys! God Bless You for leaving my car splendid and in excellent condition.

Oct 27, 2024

Excellent service. They are very kind took very good care of me. Fair pricing. Honest and very clean place

Oct 27, 2024

Family-owned business... treats every customer with respect. What impressed me the most, is that they REALLY DO stick to all appointments made and give you the true attention needed. They give a comprehensive digital explanation of what is needed for your car so you know EXACTLY what you're paying for. Thumbs up for the Finsanto team!! They keep my car running smoothly!!

Oct 27, 2024

Finsanto and automotive technician, Ray, took good care of my 2015 VW Passat, TDI SEL Premium, today. Ray diagnosed that the alternator was weak and not charging properly. A couple of hours later a new alternator was charging the battery and the Passat was running smoothly. The staff in the front office were friendly, polite, and professional. The price I paid was fair given the diagnosis and repairs done. I’ll definitely take my automotive needs back to Finsanto and recommend them to my family, friends, and colleagues.

Oct 27, 2024

I originally took my vehicle to the dealership because I wanted the work to be done right. I ended up regretting it and spent way more than I should have, only to be treated like my business was not important to them. They (Ancira Dodge ih10) did not do the job right, hardly communicated with me, and lied to me. I decided to pull my vehicle from them and took it to Finsanto. Glad I did. Great customer service, they showed me that my business was important to them and treated me like a valued customer. They were patient with me and assisted me as I was dealing with some insurance issues. They did great work on my vehicle. Stephen C.was my service manager and he communicated well with me regarding parts and repairs. He made sure I was satisfied with the work they did before I left. They gave me a 3 year warranty on the work they did. (Can't beat that!) I will be a returning customer for all my maintenance needs. Thanks Finsanto!

Oct 27, 2024

My experience with Finsanto has always been good. They keep me up to date on my auto needs! Give them a try - you won't regret it!

Oct 27, 2024

My husband and I highly recommend Finsanto. Super exceptional service! We have brought our vehicles when the dealership couldn’t or can’t accommodate us.

Oct 27, 2024

Thank you Stephen for your FIVE STAR service!!!!! I truly appreciate you and your team taking care of me today. It makes a BIG difference when you can go into a business and feel welcomed and most importantly safe, knowing I can trust you with my vehicle! Shout out to William for getting me to and from work safely to pick up my vehicle and to Mando and Jenna for their friendliness!!

Oct 27, 2024

The people were friendly, helpful and professional. They kept me informed of the progress on my vehicle. It runs great now and I will definitely use Finsanto again!

Oct 27, 2024

Very friendly experience, was even hooked up with a ride to get me where I needed to be while they worked on my truck. They were very straightforward and helpful in answering questions on concerns of what was needed for my vehicle. Even continued after they finished when I was unsure of something. And for all the ac stuff they had to replace, they finished quickly and efficiently as far as I’m concerned. (Was done in three days, they needed a part, overall though good experience)

Oct 27, 2024

Very helpful and punctual!!! Would definitely recommend and use this shop in the future!!!!

Oct 27, 2024

I’m a returning customer. As a female I feel like I’ve been taken advantage of when taking my vehicle to the dealership. Tuesday night an ominous looking light came on my dash-especially after googling. Don’t do that fyi 😂. I had it to Finsanto early the next morning. With hope and prayers this was repairable because this car is my job. My car needed many repairs and this was a BIG job on their hands. I was sent photos with explanations of what was broken/failing and why repair was needed. And what could wait for near future repairs. I was walked through this process step by step by Robert and shuttled home as well. I received my vehicle back on Friday as it was hand delivered to my home. I’m in awe the repairs were done so quickly and I was kept informed continuously. To the front office staff, the technicians and Robert, thank you for your kindness and expertise. I’m truly blessed by you all. For now my G37 lives on!

Sep 27, 2024

Enjoyed 16 years of working with this company on all 3 of my cars. What really impresses me is their customer service. Will work with you to solve any issues satisfactorily. Highly recommended!

Sep 27, 2024

Fantastic automotive shop made everything right 100% you will not be disappointed with this Automotive repair shop! Highly recommend

Sep 27, 2024

Great Service, fixed things the Other Guys missed for about the same price and in one day.

Sep 27, 2024

The service advisor was very pleasant and helpful. He was upfront about the diagnostic fee and how the vehicle would be serviced. I really liked how the vehicle was inspected and what items needed attention. It was my choice on which services I wanted done and no pressure to complete the other recommended services. Pricing was fair and the services were completed that day.

Sep 27, 2024

The staff was courteous ,and responded quickly to my needs, getting my repairs done in a short time. They were very thorough, explaining in detais what was actually needed prior to doing the work, and provided pictures and detailed prices . The problem was fixed and the price was reasonable for the amount of work that was needed. I would definitely recomment Finsanto Automotive to family and friends.

Sep 27, 2024

VERY UNPROFESSIONAL PLACE, DROPPED MY TRUCK OFF 22GMC 2500 TO GET AC FIXED . THEY REPLACED A SENSOR , THAT WASNT THE PROBLEM. IT STILL DIDNT WORK. I TOLD THEM AND THEY SAID TO DROP IT BACK OFF . I GOT CONFIRMATION FROM STEVEN. HE WOULD FIX MY TRUCK. JUST TO HEAR 4 DAYS LATER . THEY DIDNT WANT TO WORK ON MY TRUCK ANYMORE. WITH NO NOTICE. DO NOT USE THEM! I RECOMMEND YOU CHOOSE ANOTHER PLAVE FOR YOUR WORK .

Aug 27, 2024

Consistently professional, and stellar service.

Aug 27, 2024

Everywhere I go, I want an experience, and that absolutely includes while getting my car worked on. This shop is conveniently located off Bandera amongst a neighborhood and across from my church. They take pride in their look, amenities and service. I also find them to be so personable… they go way beyond being another automotive shop! 🙏

Aug 27, 2024

Great

Aug 27, 2024

Great service!

Aug 27, 2024

Have taken my vehicle to Finsanto several times now and they always do an outstanding job. Staff is always super friendly, welcoming and communicative the entire time they have my vehicle.

Aug 27, 2024

The experience I needed on a tough day. I came in today after an accident with my alignment being off. They were incredibly personal and didn’t throw a whole bunch of pitchy things at me to get more work done. They inform me of issues that needed to be taken care of while doing the immediate work to get my driving safely. Truly I’m grateful they got me in when they did and this will be my go to place for anything I need. Thank y’all!

Aug 27, 2024

These folks are extremely detailed in their diagnosis and information to the customer. Definitely recommend

Aug 27, 2024

These guys have not let me down yet after taking multiple vehicles to thwm for all types of issues. They even cleaned up the mess that body shop left me with. They located all the electrical issues and corrected them. My vehicles are usually fixed within 1 to 2 days instead of being put on a week long wait list. Highly recommend these guys

Aug 27, 2024

They lost my business because they refuse to give a preliminary estimate without seeing the car. I was calling a few places to get an idea of pricing and timing to replace a fuel pump and they refused unless I bring the car in, after taking it to two other shops and being told it’s the fuel pump I don’t see why they can’t just give me an idea of price and time frame for the fuel pump and nothing else. I am a working mother with a newborn so I have limited time to keep bringing my car places. Sadly the other two locations did not have the ability to fix my car and that is why I am looking but I guess this company isn’t willing to work with a busy working mother.

Aug 27, 2024

Took my Nissan to Finsanto after dealer informed me that my timing cover gasket was leaking and quoted me $4000. Finsantos technician took a look at it for me and stated the oil drain plug needed a new gasket. Saved me a mint, highly recommended, very nice people, great customer service, will be back

Aug 27, 2024

Very happy with the service I received at Finsanto. Thank you.

Jul 27, 2024

Armando went above and beyond for us, ensuring that our vehicle got back to us by the weekend. We really appreciate the entire team's friendly attitude and working hard for us. Thanks!