Firestone Complete Auto Care

Nov 07, 2024

Had a great experience. Needed water pump n timing belt replaced. Scott was my tech and did outstanding. He stayed after hours to ensure everything was taken care of. They were very understanding of my situation and easy to work with. Def would recommend.

Nov 07, 2024

I had a fantastic experience with Patrick! He was incredibly patient and really took the time to help me understand everything I needed. No matter how many questions I had, he never made me feel rushed and explained things clearly. Patrick’s help made a huge difference, and I couldn’t have done it without him. Highly recommend!

Oct 14, 2024

I needed air in my tires on a Sunday. This place was open and guys were helpful! So grateful!!

Oct 14, 2024

Just moved very close to this location. Being a loyal BIG O customer for years, I figured this place would be a good option for future tire replacements and maintenance because of the convenience. First visit was today, and I will never go back here again. What a shitty attitude byckley had at the front counter this morning. Far different from what I’ve experienced at big o. Then after letting him know I wouldn’t be leaving my truck there for maintenance, his response was “good luck finding someone else, we’re the only ones open on Sundays” Sorry byckley but you’re not the only show in town. There are plenty of places open on Sundays.

Oct 14, 2024

Quick friendly affordable service

Oct 14, 2024

This is probably the best firestone in CO. Patrick was outstanding with my car, he did a very thorough inspection and explained everything very professionally. I took my car in for an alignment and he was very courteous, transparent and knowledgeable. The work was done in far less time that i thought it would take. They kept my car clean, there was no fingerprints, oil or dirt anywhere. Very satisfied with the service. I live in south co springs but i will drive up to this location every time.

Oct 14, 2024

Had exceptional service at this location. Vaiden was very helpful and professional.

Oct 14, 2024

I recently had an excellent experience at Firestone and couldn't be happier with the service I received. They helped me choose the right tires for my vehicle based on my driving needs and budget, offering expert advice without any pressure. The installation process was efficient. They even took the time to check my alignment and brakes, ensuring everything was in top shape. Overall, I highly recommend Firestone for anyone in need of new tires or related services. Their professionalism, customer service, and quality workmanship truly set them apart!

Oct 14, 2024

I was able to get my vehicle in to get an oil change and tire rotation complete in a timely manner. Vaiden M. and Patrick S. took great care of my vehicle from the intake to getting me back into my Navigator. They did a better job than when I went to my dealership. They spoke to me about upcoming maintenance and scheduling as an equal. I finally found somewhere I could take my vehicle without worrying. Firestone 1445 Jamboree, try them, you won't be disappointed.

Sep 14, 2024

Fast and professional service.

Sep 14, 2024

To all the guys at firestone. Thanks for expedited a tire change. Ya'll Rock!!!

Aug 14, 2024

A called a day before to see if there was time to get an alignment done on my vehicle. I was informed that there was time available at noon on a Sunday to get it done. I went ahead and scheduled my appointment for noon. I did arrive a little early(about 20 minutes before the appointment) since that is the courteous thing to do. The guy at the counter proceeded to tell me that it will be a couple of hours until he can get to it. I proceeded to ask what is the point of having an appointment if you are not going to honor it...... To say the least I would not recommend the location for them not wanting to honor the appointment times. I can understand if they might still have to finish one vehicle up that could take about 15-30 minutes. This was.not the case. Instead I was treated like a random walk in customer.that did not have an appointment....

Aug 14, 2024

Buckley is life saver. He took care of me right way and save $800. Disappointing republic store.

Aug 14, 2024

Very thorough, completed requested service in half the expected time, and explained the need for replacing rear camber toe adjustment rods. Service was very accessible, with appointment by phone. Service technicians were courteous and very knowledgeable about my vehicle and its' requirements.

Jul 14, 2024

Byckley was awesome guy! He helped me when I was stranded in a nearby parking lot with a busted tire. 10/10 would recommend this place.

Jul 14, 2024

Come on, guys! You all could have saved me over $200 by calling me with the results of my pre alignment numbers. Because it's hard to believe anyone would recommend an alignment with those numbers. Instead, an alignment was done anyway. Come to find out, my car was experiencing the little pull it had solely based on my car's electronic stability control offset not being reset after I just swapped out all 4 tires. (Something I mentioned twice before work being done). What makes matters worse is that you guys didn't perform the vehicle specific guidelines for my car's alignment. This resulted in the car pulling - after I got it back - far worse than anything I was experiencing before I took it in. This is highly irritating because I specifically asked if they knew how to perform alignments on this car. Thankfully, I knew how to get into the car's service mode and reset this offset myself. But, what if I didn't? Additionally; A courtesy inspection was never performed on the vehicle. A road test appears not to have been performed before or after the service. The total time they actually had the car on the machine was maybe 20 minutes. In fact, it spent more time in the parking lot after the service before I finally called to ask if my car was ready since I could see from the car's camera it was parked outside the service bay. In summary, I feel kind of scammed.

Jul 14, 2024

Fast easy and so professional! Thank you guys!

Jul 14, 2024

Very helpful in professional. they were very busy, but they managed to get my vehicle in and take a look at it and fix it without an appointment PERIOD and I'm actually returning with a Different vehicle today to get More work done because of how well they handled my first experience dealing with them. I would definitely go here to get worked on on your vehicles. These are a good group of individuals.

Jul 14, 2024

Way to go Vic! Thanks for the quick turn around.

Jun 14, 2024

Excellent service

Jun 14, 2024

Fast and freindly.

Jun 14, 2024

Needed to patch my tire and they did it in a breeze. Was in and out in total of 30 minutes. Eric and the Firestone team gets the job done quick and excellent.

Jun 14, 2024

Byckley was amazing. We had a rental that needed an oil change and 2 tires for avis. And they got us in and out as fast as possible. Thank you Firestone Auto Care.

Jun 14, 2024

I had a rental car with a slow leak and they had me in and out and fixed up within 30minutes when the other location down the street told me 3 hours! So needless to say very quick super nice guys!

Jun 14, 2024

I took my 4Runner to the store on Jamboree and had an oil change, tire rotation, alignment and break replacement. I also paid for them dispose of 4 old tires. The car shakes when I break and shakes at about 45 mph. They also broke my trunk hatch panel (it wasn’t cracked when I loaded the tires in the trunk, it was broken the next time I opened the trunk). I don’t feel safe driving my car and I paid over $1k. Super bummer and will never go there again.

Jun 14, 2024

Kevin was super and quick. I came in and Eric greeted me with excitement and service. He cared enough to look at my car and knew what to do! Great job team!

Jun 14, 2024

Outstanding service, friendly staff and an overall great experience I will be a repeat customer!!

Jun 14, 2024

These guys were a lifesaver and Eric has the best customer service I’ve seen in a long time. We took a trip to Colorado and my car started acting up. He got me in and taken care of in a timely matter so I could make it back to Texas safely. So glad I found these guys.

May 14, 2024

Busted a tire on the way on the road, Eric got spare swapped out fast.

May 14, 2024

Eric is the best. Makes you feel like family when you come in, remembers who you are, your vehicles ... I wouldn't take my cars to anyone else.

May 14, 2024

Eric was phenomenal got me in and out asap!

May 14, 2024

Eric with Master Care Car on Jamboree St very efficiently and professionally assisted us after we arrived in an emergency with our rental car and on a spare tire. Thank you!!

Apr 14, 2024

Byckley was so awesome at getting my tire repaired. He even stayed a little after hours to make sure I was helped. Excellent experience for an unexpected circumstance.