Firestone Complete Auto Care

Nov 20, 2024

The staff does great work, especially David, Alex, and Ari. My only complaint is that your credit card has a ridiculously high interest rate, like most store cards.

Nov 20, 2024

Great people especially David, Alex, and Ari who give excellent service. The prices are competitive. The work usually takes longer than they predicted, but they have a comfortable waiting area. Their credit card has a ridiculously high interest rate, but that's true of most store cards.

Nov 13, 2024

Good service with polite and professional service techs.

Sep 27, 2024

“Avoid this place if you drive a Tesla. I scheduled an appointment and provided all my vehicle information ahead of time. Despite that, they sent in a technician who had zero idea how to operate the vehicle. I spent an hour and a half watching them go back and forth without making any progress. The technician even left my door dirty with oil and attempted to lift the vehicle improperly to pull the jacks underneath. In the end, they couldn’t do anything, and the guy just handed me the key without any apology. Time I willl never get back

Aug 27, 2024

Outstanding service.

Jun 27, 2024

Good place to bring your car for service...

Jun 27, 2024

They dont listen to you nor do they care

May 27, 2024

David Mitchell Store Manager was outstanding in helping us. The mechanics put their heart and soul into fixing our problems.

May 27, 2024

David was extremely helpful. He found a way for me to lower my repair cost, I'm on a fixed income & have an older car. I really appreciate the care & the service!

May 27, 2024

Don’t waste your time. They take forever to help you just to let you know they don’t have anyone to work on your car.

May 27, 2024

I was able to get in right away. I did feel like the service person was trying to up-sell me and really pushed opening a credit card.

May 27, 2024

Professional, courteous

May 27, 2024

Something unbelievable! They have no possibility to change oil on a Ford Transit 350! When every Firestone doing this!!!!

May 27, 2024

The mechanic was extremely professional and knowledgeable. He explained the issues with my car in an easy to understand manner. I was able to have my car repaired the same day, which I really appreciated considering what it needed. The entire staff was courteous. I will definately bring my vehicle back the next time there is an issue.

May 27, 2024

They were a life saver when our trailer had a flat tire and bent rim. It took them awhile to find the tire but put two on instead of the open we discussed. Left and we had a strange sound. Went back and they fixed the problem right away. A courteous, friendly and caring team!

May 27, 2024

Trying to rip me off, the technician suggested works on my car which was performed just last month I barley drive my car and the best part I had to tell them that those works were performed only last month. The teammate then looks at my previous history which foolishly they did not (I suppose it was because the store was about to close for the day) and says “oh ok, you can ignore the suggested work”. Interestingly under the 9.99 complete car check they suggested the windshield fluid to be ok when there is no fluid at all! This was my second visit and will be the last one with Firestone. I doubt they even did a complete check.

Apr 27, 2024

I always receive excellent service at this Firestone. Employees are so nice and efficient. The only thing is I was shocked by the $300 battery. That hurt.

Apr 27, 2024

My experience was amazing here! If you are looking for a state inspection service this your place! So quick and Fabian from his staff was beyond friendly! Highly recommend 💪

Apr 27, 2024

Place is good and all with customer service but the prices are through the roof! I can do my own work for a fraction of the cost.

Apr 27, 2024

Thank you for your Amazing service and Customer service... 300 % Happy..

Apr 27, 2024

The customer service is extremely on point. The tires are original and can last for a long time. The after care policy is unmatched.

Apr 27, 2024

Very pleasant workers. David is always helpful and patient with my questions.

Mar 27, 2024

Firestone has been a go to automobile shop for necessary up keep for the cars. Its always a good experience knowing my vehicle is being work on by quality technicians and management.

Mar 27, 2024

Good service!

Mar 27, 2024

Having to get your car towed due to cylinder misfires is never a fun experience, but the folks at this Firestone were an absolute godsend. I was able to get my car taken care of in short order for a very reasonable price, and the staff were incredibly friendly and helpful in getting my issues fixed.

Mar 27, 2024

I stop by for tires, I was treated with exelence; thank you David. I will be coming back. I highly recomended this firestone in mesa and executive. Cheers for this 5 star service!!!

Mar 27, 2024

THE BEST

Mar 27, 2024

The courtesy check is good since it identifies issues on the vehicle which has not been noticed by the car owner.

Mar 27, 2024

Very friendly

Mar 27, 2024

Very friendly, helpful staff.

Feb 27, 2024

Absolutely useless. Or lazy. Asking for help and after a generalized description of what needs done through phone. They say they don’t have the parts and the “guy” who helps isn’t in. Not even visually checking what’s wrong. Btw it’s a simple part replacement and I have the part.

Feb 27, 2024

Professional and attentive. Clean facility, well done!

Feb 27, 2024

went for a diagnostic, was told I needed a new fuel pump. paid for the new fuel pump and also received damages to my gas tank and hood. I would leave 0 stars if I could. definitely not going back