Firestone Complete Auto Care

Nov 13, 2024

Excelente servicio y atención 👍y profesionales gracias

Nov 13, 2024

From the time I purchased my 4 tires from the Flamingo Rd. store, and the times I have had to return for various issues, the guys working in the store and assisting outside with tire pressure, etc. have been very polite and professional.

Nov 13, 2024

Good friendly people just need to clean up the waiting area!!

Nov 13, 2024

The service writer Dave as well as the mechanic Tom were extremely helpful and knowledgeable in explaining what was wrong with my car. Excellent work

Nov 06, 2024

Had 2 tires install and the experience was totally unpleasant. Called ahead to verify they got the tire and prepaid service with appointment. When I call to verify, was put on hold for 8 min and no one pick back up. Called again and they answered immediately, so the flashing yellow light on the phone apparently meant nothing. The the clueless writer first thought it was a warranty replacement as he did not look on his screen carefully. Then he thumbled on the screen and told me he needs a signature so I can't leave until he finish the data entry. After about 20 min another writer came in and showed him how to finish the order and said I never had to sign as everything was prepaid n done. Waste of time. Then they call and did not know how to take center cap off , after they finally took it off and install the tires, they could not put cap back on flush. I can't think of a more incompetent tire store in hundreds of tires I had installed in years of owning literally hundreds of cars as i operated a dealership. Now I will take it to my usualy tire store n have them reinstall the center cap the right way so it would be flush with the wheel. Unbelievable!

Oct 30, 2024

Very professional and friendly team... gives detailed explanations of what was done and any relays any issues found. Feel confident always in the work they do.

Oct 23, 2024

You need to be mentally prepared to come any Firestone they work very slow for a tire change or oil change you will wait minimum 3 hrs I been her since 10am appointment and they’re not done yet many people here complaining too

Oct 20, 2024

All personal they are very profesional and awesome hard workers, I totally recommend!

Oct 20, 2024

Anthony is very friendly and knowledgeable, definitely recommend!

Oct 20, 2024

Excellent service best auto repair shop in Vegas

Oct 20, 2024

I was pleasantly surprised by the speed and efficiency of my visit. I walked in with no appointment and still had a great experience.

Oct 20, 2024

Vincent was amazing! Very professional, knew what he was talking about and helpful…doesn’t get much better than that! Highly recommend—especially because of him and of course the hardworking mechanics there.

Sep 20, 2024

I had a horrible experience with this location. Staff was rude and didn’t help my issue at all. They fixed my part but ended up needing to go somewhere else for the same issue. Will never be using this company again. Make sure you stay for your whole appointment and see what they do to your car!!!

Sep 20, 2024

I have visited several Firestone locations in Las Vegas, NV. The Flamingo location is by far the most efficient and customer friendly I have found so far. I would highly recommend them to family and friends.

Sep 20, 2024

Tommy and vincent were great

Sep 20, 2024

You have to talk to Vincent when you go in the manger! He treated us so well! From out of town had a serious emergency broke down. Had the car ready with in 24 hours and good to go! Go there for any car needs. Nice people and will work with your budget

Aug 20, 2024

Guy sharply tells me they aren’t allowed to install customer supplied parts, in this case a power stop z23 evo brake kit. Lmao run for the hills, that is an industry wide term for we want to rip you off as much as possible, and can’t risk you bringing cost effect and or superior parts. Worked in the industry long enough to know better.

Aug 20, 2024

I am a customer of Firestone for life now. They were honest a d gave me a fair price on my car repair.

Aug 20, 2024

The manager (Vincent) very cool and friendly guy…they helped and fixed my car very quick.. Definitely 5 star

Jul 20, 2024

Fast service and answered all my questions did the job correctly

Jul 20, 2024

Firestone was so fast and efficient in getting me back on the road. I will come back for more of my mechanical needs in the future!

Jul 20, 2024

Your company's service is very thoughtful, the price is reasonable, and the repairs are timely.

Jun 20, 2024

Everything about this place is bad news! The advisor name Vincent? Is a complete liar if not a fraud! Drop the car 7 am to repair one tire. Not two, not three, only one! He promised to call 10 am. But no call, I call him 11.30 , he said they doing it and need another hour. But he called at 1pm only to tell me the tire is irreparable, needs to be replaced . At this point, really I want to smacked him and n the mouth! 6 hours! To replace one tire, not two, not three, only one! Uno! And worse, I been told lies by this creep name Vincent who work behind the desk at Firestone

Jun 20, 2024

From the moment I entered the Firestone building and when I left, the customer service that was provided to me was amazing. They explained the service to me in great detail and never tried to push other service that were not needed. I was in and out with an hour and a half. I will recommend Firestone to my family and friends.

Jun 20, 2024

I believe you're store did something to my car the day after I left my engine light came on and I purchased 4 brand new tires from you're company I thought. Now I'm wondering did I pay for used tires1 year and a half ago and now your telling me I need new a tire what happened to the warranty I've patronage your business on serial times spending my hard earned money and I feel liked I was being asked to pay for something I don't need I'm never coming back there again you guys are a rip off especially to women

Jun 20, 2024

I just love the work that Firestone on Flamingo does, I wouldn go anywhere else. Vincent is always professional and does amazing work, the whole staff is very helpful. It a 20 out of 10!

May 20, 2024

Haven't had any issues. Service is always excellent

May 20, 2024

Whatever I write about Mark will be little. Absolute professional and very fast communication and the service was at the level of 5 stars. If there was an option 10 stars I would give 10 stars :)) Thank you Mark for the tire on my Ford Mustang 2021 and for the oil change everything was very high level I will come again when I need.

Apr 20, 2024

Friendly staff

Apr 20, 2024

Great Services , from the front door all the way to the back of the house . I will definitely be back fellas ..

Apr 20, 2024

I went in because my engine light was on I just wanted to get it scanned, Vincent was so nice, he explained the code, and offered me to get the Diagnostic engine analysis for $120.62 that's just to analysis it, it doesn't go towards repairs, I live on $100.00 a month after I pay my rent etc, Vincent was so nice, Great Customer Service!!!